Service and Customer Behavior
$19.95 Buy and instantly download this paper now
The paper answers four questions on service businesses, service management and customer behavior.
From the Paper:"No matter what the product might be, i.e. not the service in the commonly understood manner like for example in restaurants, service plays an important part of it. The service business is different from the production and manufacturing business. Service has been described as `self-reinforcing' process for several reasons. Service, like any other product in the market, has to be constantly improved. One of the ways to improve service is to constantly monitor what are the expectations of the customers. This is only possible while service is provided. This service has to be constantly modified to meet the customer needs."
Cite this Term Paper:
Service and Customer Behavior (2006, December 01) Retrieved December 08, 2022, from https://www.academon.com/term-paper/service-and-customer-behavior-130206/
"Service and Customer Behavior" 01 December 2006. Web. 08 December. 2022. <https://www.academon.com/term-paper/service-and-customer-behavior-130206/>