Principles of Knowledge Management
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The paper discusses the importance of knowledge management principles for effective sales and looks at knowledge management principles applicable to a retail environment. The paper addresses the role of a learning organization, the access to and engagement of knowledge, the need to understand customers and the connection of the needs of clients to the organization's expertise. The paper also discusses how the tasks associated with knowledge management never end, the organization must invest massively in terms of money, resources and labor, technology strategies must focus on the integration of emerging technologies and the collaboration of human effort and finally, management should pay attention to knowledge management legalities. The paper concludes that knowledge is considered a more valuable asset over other organizational assets.
Knowledge management principles
Knowledge management principles
From the Paper:"Principles are fundamental norms or values representing what are pleasant and positive to individuals, communities, groups or organizations. While more basic compared to policies and objectives, principles govern and serve to determine how right or wrong the actions are. On the other hand knowledge management is all about application of the entire workforce's collective knowledge to achieve defined organizational goals.
"In the knowledge management context, organizations have for a long time been determined to unravel sales principles and their applications at the individual, organizational, inter-organizational as well as global levels. This highlights a principle-centered knowledge leadership. This therefore implies turning of the knowledge management principles into a working reality by embedding them into practical and effective knowledge management strategies, techniques, methods, technologies, systems and processes. Some knowledge management principles applicable to a retail environment include:
"Organizational learning: The retail business should be a learning organization just as well as being knowledge driven. A learning organization is that organization able to tap into the individuals' commitment as well as learning capacity effectively throughout the hierarchy levels. Learning has everything to do with the acquisition of knowledge in retail organizations while knowledge management involves having accessibility to that knowledge and applying it."
Sample of Sources Used:
- Capozzi, M. (2007). "Knowledge Management Architectures Beyond Technology". First Monday 12 (6)Retrieved on from <http://firstmonday.org/ojs/index.php/fm/article/view/1871/1754>
- Green, A. et al. (2009). In Search of Knowledge Management Pursuing Primary Principles. Emerald Group Publishing LimitedRetrieved on from<http://bks7.books.google.com.ly/books?id=iqT4P9ZSKcUC&printsec=frontcover&hl=ar&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false>
- Jennex, M. (2008). Knowledge Management: Concepts, Methodologies, Tools, and Applications. IGI Global: PA
- Maier, R. (2007). Knowledge Management Systems: Information & Communication Technologies for Knowledge Management. Springer: Berlin:Retrieved on from <http://books.google.co.ke/books/about/Knowledge_management_systems.html?id=c5kkAQAAIAAJ&redir_esc=y>
- Wright, K. (2005). "Personal knowledge management: supporting individual knowledge worker performance". Knowledge Management Research and Practice 3 (3) 154-167.
Cite this Term Paper:
Principles of Knowledge Management (2013, May 10) Retrieved June 04, 2020, from https://www.academon.com/term-paper/principles-of-knowledge-management-153256/
"Principles of Knowledge Management" 10 May 2013. Web. 04 June. 2020. <https://www.academon.com/term-paper/principles-of-knowledge-management-153256/>