Manufacturing and Service Operations Term Paper by Jay Writtings LLC

Manufacturing and Service Operations
A critique of the manufacturing process and service operations at several companies.
# 119910 | 1,029 words | 4 sources | MLA | 2010 | US
Published on May 28, 2010 in Business (Companies) , Business (Applied Operations)

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In this paper, the author examines how two organizations manage their processes and suggests ways to make them more efficient. These companies include Samson Seating, which makes leather seating and Midland Hospital's Diagnostic Medicine unit. The paper further explores the organizational structure of Samson, which is assumed to be a batch flow process. In contrast, Midland Hospital's diagnostic unit seemingly uses a continuous flow process. The author introduces the just-in-time manufacturing strategy, or JIT and the Kanban system citing which method would be useful to the two organizations.

From the Paper:

"Service operations are those which provide the consumer with a product which fulfills a need of the customer, without manufacturing an actual product. For example, accountants would be financial service professionals, in that they take materials already provided to them completely, and apply the service of interpreting them into the necessary format for governmental submission. In the case of Midland Hospital's Diagnostic Medicine unit, the service they deliver is the testing of their customer's blood. This blood is collected at various collection locations, at which point the blood is tested and then forwarded on to whichever department it may require further analysis."

Sample of Sources Used:

  • "Kanban to Size." Industrial Engineer: IE. 39.3, (2007) p15.
  • "Continuous Flow Production - Definition." LEAD Advisors Inc. Retrieved on 15 October 2007, from:
  • Industry Week/IW, Dec2006, Vol. 255 Issue 12, p13
  • "Process Flow Structures." NetMBA. Retrieved on 15 October 2007

Cite this Term Paper:

APA Format

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MLA Format

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