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This paper discusses the term "e-government", which is about transforming the way government interacts with the governed. The author argues that information communication technology (ICT) provides developing nations with a unique opportunity to meet vital development goals such as poverty reduction, basic healthcare, and education far more effectively than ever before. South Korea's government is discussed to exemplify a developing country that has progressed in implementing e-government by using ICT to automate administrative processes while improving the transparency and efficiency of public service.
From the Paper:"According to Bhatnagar (2004), e-government is about a process of reform in the way government's work, shares information and delivers services to external and internal clients. Specifically, e-government harnesses information technologies to transform relations with citizens, businesses and other arms of government. E-government, they argue includes providing better delivery of government services to citizens, improving the interactions with business and industry, citizen empowerment through access to information or more efficient government management (Bhatnagar, p.22). It also promotes civic engagement by enabling the public to interact with government officials, making its operations more transparent and thus reducing the opportunities for corruption and delivering services online, saving time and money.
"The environment facing developing countries, according to S. Madon, has become increasing more turbulent, dynamic and complex. As a result, increasing demands have been placed on public administration in these countries to regulate socioeconomic development (Madon, p. 37). On a broader scale, governments of developing nations have gone through a process of political and economic liberalization and economic growth under the advice from multilateral lending agencies (Bhatnagar, p. 32). As such many of these countries have adopted government reform agendas in the pursuit of "good governance", a concept highly promoted among development agencies especially that of the United Nations."
Sample of Sources Used:
- Bhatnagar, S. (2004) E- Government: From Vision to Implementation, Sage Publications Pvt. Ltd
- Heeks, Richard. (1999). Reinventing Government in the information Age-International practice in IT-Enabled Public Sector Reform, Routledge.
- InfoDev, The e-Government Handbook for Developing Countries, Center of Democracy and Technology, , 2002.
- Madon, S. (1993) 'Introducing Administrative Reform Through the Application of Computer-based Information Systems: A Case Study in India', Public Administration and Development.
- Shin, Y. (2005) 'E-Government and Universal Administrative Information Service in South Korea', Regional Development Dialogue. Retrieved on November 10, 2006 from http://www.apdip.net/projects/e-government/capblg/casestudies
Cite this Term Paper:
E-government (2010, May 23) Retrieved January 18, 2021, from https://www.academon.com/term-paper/e-government-119749/
"E-government" 23 May 2010. Web. 18 January. 2021. <https://www.academon.com/term-paper/e-government-119749/>