Cross-Cultural Communication in Business Term Paper by Nicky

Cross-Cultural Communication in Business
A discussion on how to address cultural differences in the modern workplace.
# 148803 | 903 words | 8 sources | APA | 2011 | US
Published on Nov 06, 2011 in Business (Management) , Business (Human Resources) , Sociology (Multiculturalism)

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The paper discusses basic cultural differences encountered in the workplace and their potential effects, such as negative attitudes, resentment and unintentional offenses. The paper looks at how to deal with cultural differences positively and shows how the fact that the modern workplace is becoming increasingly culturally diverse need not complicate personal relationships and interactions among and between coworkers.

Differences in Cultures
Effects of Cultural Differences in the Workplace
Dealing with Cultural Differences Positively

From the Paper:

"Without any guidance from management, employees from the dominant of mainstream social culture may develop a negative attitude toward some of their coworkers, particularly where different cultures are under-represented in the organization. Negative attitudes can be the result of no prior exposure to specific cultural differences, especially in dress and cuisine when employees from the mainstream culture encounter foreign practices for the first time in the workplace (Moran, Harris, & Moran, 2007).
"Cultural differences also have the capacity to inspire resentment to the extent they give rise to false perceptions of preferential treatment. In that regard, lack of cultural awareness with respect to certain religious calendars and traditional practices is potentially detrimental to employee relations because of negative perceptions associated with different holidays and definitions of the Sabbath within various different cultural traditions. Similarly, lack of awareness of different social expectations within various cultures can easily result in misconstruing modesty or respect for rudeness or unfriendliness.
"Alternatively, ignorance of social boundaries and expectations in different cultures can easily result in unintentional offenses that make certain employees uncomfortable in various situations that typically arise in the workplace. This is particularly important in business negotiations between individuals from Eastern, Western, and Middle Eastern nationalities and cultural backgrounds. Gestures that are perfectly innocuous in some parts of the world and in some cultures carry distinctly negative connotations in others and vice-versa (Galin & Avraham, 2009; Hughes & Chesters, 2003)."

Sample of Sources Used:

  • Aronson E., Wilson T., Akert R. (2003). Social Psychology. New York: Longman.
  • Blair G. (2003). Groups that Work. Washington, DC: IEEE Press.
  • Galin, A., Avraham, S. "A Cross-Cultural Perspective on Aggressiveness in the Workplace: A Comparison Between Jews and Arabs in Israel" Cross-Cultural Research, 43(1), 30; 2009. Retrieved May 21, 2009, from ABI/ Global database (Document ID: 1627285761).
  • Hughes, R., Chesters, G. (2003). Living and Working in Gulf States & Saudi Arabia. Survival Books: London
  • Lindsey, R., Robins, K., Lindsey, D., and Terrell, R. "Cultural Proficiency: changing the conversation" Leadership, 38(4); Mar/09: 12-15. Retrieved May 21, 2009, from Education Journals database (Document ID: 1665682501).

Cite this Term Paper:

APA Format

Cross-Cultural Communication in Business (2011, November 06) Retrieved February 21, 2024, from

MLA Format

"Cross-Cultural Communication in Business" 06 November 2011. Web. 21 February. 2024. <>