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The paper outlines the five types of downward communication within a criminal justice organization, examples of upward communication and its limitations, and finally, horizontal or symmetrical forms of organizational communication. The paper points out that frustrations and miscommunications in the various communication processes are common and frequently create interpersonal obstacles that hamper positive change and efficient operations. The paper concludes that only through greater awareness of the potential hazards inherent to the communication process, can a truly seamless chain of communication be created within the criminal justice system.
From the Paper:"Within horizontal or symmetrical forms of organizational communication, ambiguities about power relationships and informational content are more common than in either upward or downward communication. Horizontal communication is the proverbial 'grapevine' of information, such as gossip between partners. The exchange of information through horizontal channels can impact morale, but not always department policy, at least not as swiftly as in downward or even upward modes of communication. Also, although the power relationships between officers of the same rank may theoretically be clear-cut, this is not always the case--popularity and reputation can influence the degree to which information is given credence through these horizontal channels. A popular officer who frowns upon racial profiling, for example, will have more influence than an officer who is widely disliked.
"Frustrations about not being heard through the channels available in the upward communication process, or miscommunication of message or emotional intention in the downward communication process are common and frequently create interpersonal obstacles that hamper positive change and efficient operations. Confusion may also be rife if there are apparent contradictions between the message conveyed through the different channels: the force as a whole may be admonished by the police commissioner about the need to protect suspects' constitutional rights, but officers' direct supervisors may advocate a 'tough on crime' position and more lax enforcement of such laws."
Sample of Sources Used:
- McKinney, C. (2008). Communication within a criminal justice system.Retrieved September 7, 2009 at http://www.associatedcontent.com/article/646603/communication_within_a_criminal_justice_pg2_pg2.html?cat=17
Cite this Term Paper:
Communication in a Criminal Justice Organization (2012, January 26) Retrieved May 28, 2020, from https://www.academon.com/term-paper/communication-in-a-criminal-justice-organization-150106/
"Communication in a Criminal Justice Organization" 26 January 2012. Web. 28 May. 2020. <https://www.academon.com/term-paper/communication-in-a-criminal-justice-organization-150106/>