Information Technology Training Research Proposal by Nicky

Information Technology Training
Presents a research proposal to study the impact of information technology training on productivity and morale using the case study of SHK Wealth Management Ltd.
# 148626 | 2,765 words | 22 sources | 2011 | US

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This paper reviews literature that stresses that, in the financial services profession, information technologies (IT) knowledge, skill sets and the ability to retrieve quickly critical information is not only important to the success of the business but also to the success of an employee's career. Next, the author states that, based on the contributory role of Web 2.0 technologies and social networking collaborative applications, the research questions will investigate the role of collaborative workflows and processes for creating scaffolding for learning strategies. After comparing several research methodologies, the paper describes the process for survey research with follow-up qualitative interviews, which are to be used in this study. Tables and a figure are included in the paper, along with an appendix.

Table of Contents:
Summary of Literature Review
Research Questions
Summary of Method and Research Plan
Table: Primary Research Methods Compared
Table: Comparing Traditional and On-line Surveys
Choice of Methodology
Follow-up Qualitative Interviews
Subject Population
Validity and Reliability
Ethics Implications
Outcome and Research Contributions
Appendix: Web 2.0 Applications

From the Paper:

Setting objectives for being able to give employees the opportunity to experience job enrichment is such a critical area of any IT training for any organization that Hurley (2006) sees it as the currency that makes change possible. Without trust and the tailoring of learning strategies to the unique needs of employees there is not enough impetus or drive to change. For change to occur in an organization as a result of IT training, specific objectives and strategies for job enrichment, job ownership, and the continual earning of trust on the part of leaders to ensure lasting change is accomplished is critical."

Sample of Sources Used:

  • Edward G Anderson Jr. 2001. Managing the impact of high market growth and learning on knowledge worker productivity and service quality. European Journal of Operational Research 134, no. 3 (November 1): 508-524.
  • Indranil R Bardhan, Vish V Krishnan, Shu Lin. 2007. Project Performance and the Enabling Role of Information Technology: An Exploratory Study on the Role of Alignment. Manufacturing & Service Operations Management 9, no. 4 (October 1): 579-595.
  • Ann Bartel, Casey Ichniowski, Kathryn Shaw. 2007. How Does Information Technology Affect Productivity? Plant-Level Comparisons of Product Innovation, Process Improvement, and Worker Skills. The Quarterly Journal of Economics 122, no. 4 (November 1): 1721.
  • Josh Bernoff, Charlene Li. 2008. Harnessing the Power of the Oh-So-Social Web. MIT Sloan Management Review 49, no. 3 (April 1): 36-42.
  • Gary Boomer. 2009. Calculating the ROI of Learning. Accounting Technology, March 1, 29

Cite this Research Proposal:

APA Format

Information Technology Training (2011, October 28) Retrieved February 07, 2023, from

MLA Format

"Information Technology Training" 28 October 2011. Web. 07 February. 2023. <>