Workplace Communication: Problems and Strategies for Success Research Paper by scribbler

An examination of how an organization's investment in conscious communication goals enhances overall productivity.
# 152256 | 1,753 words | 5 sources | APA | 2013 | US
Published on Jan 18, 2013 in Communication (Interpersonal) , Business (General)

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This paper discusses how communication in the workplace directly or indirectly impacts virtually every other factor that defines success. It looks at how poor communication can lead to intra-office resentments, inefficiencies, mis-understandings, and ultimately lower profits. The paper also looks at how productive communication, on the other hand, can foster a workplace that encourages cooperation, improved efficiency, mutual trust and a shared investment in success. The paper summarizes common workplace communication problems, and then goes on to describe strategies for improving productivity through enhanced communication.

Communication Problems
Communication Methods
Personality Traits
Group Dynamics
Productive Communication Strategies
Communication Methods
Personality Types
Group Dynamics
Establishing Communication Norms

From the Paper:

"Using the right communication strategy depends on an awareness of the context and goals. Inter-personal communication may effectively build team cohesiveness and encourage individuals in the workplace to take responsibility for seeing a task through to completion. Email and mass electronic communication may be more appropriate for scheduling meetings, for example, while using the phone may be the best for confirming plans. Narrative memos and briefing papers are probably best when employees need to spend time learning about background information. Research suggests that whenever possible, inter-personal dialogue is best: "in the long term, face-to-face communication just might assure that communication is clear and understood," (Martin, 2007). More direct contact improves trust and morale (Smith, 2003). "

Sample of Sources Used:

  • Guffey, Mary Ellen. 2008. Business Communication: Process & Product. Cengage Learning: Mason, OH.
  • Hildebrand, Deborah. 2010. Dealing with Bad Behaviors that Make Work Seem Like High School. Available at:
  • Martin, Chuck. 2007. Productive Communication. IDG. Available at:
  • Smith, Shawn. 2003. Remove Your Workplace Communication Barriers: They Are Costing You More Thank You Think. Next Level Consulting. Available at:
  • Switzer-Howse, Karen. 2010. Differences That Divide: How Our Uniqueness Can Hinder Productive Communication and Collaboration. Available at:

Cite this Research Paper:

APA Format

Workplace Communication: Problems and Strategies for Success (2013, January 18) Retrieved February 28, 2024, from

MLA Format

"Workplace Communication: Problems and Strategies for Success" 18 January 2013. Web. 28 February. 2024. <>