Value of Information Systems in Organizations Research Paper

Value of Information Systems in Organizations
Looks at the value of information systems in organizations by examining the cases of the Hilton Hotels and Virgin Atlantic Airline.
# 152506 | 3,150 words | 17 sources | APA | 2012 | KE

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This paper first defines an information system as an application that integrates both information technology and activities with people thus improving and consequently supporting an organization's operations, planning, management and decision making processes. Next, the author details the types of information systems, which are transaction, enterprise collaboration, management information, decision support and executive information systems. The paper describes the development of information systems at Hilton Hotels and Virgin Atlantic Airline and how they have contributed to the successful growth of these companies. Charts are included.

Table of Contents:
Executive Summary
Information Systems
Types of Information Systems
Transaction Processing Systems
Enterprise Collaboration Systems (ECS)
Management Information System
Decision Support System
Executive Information System
Case Studies
Hilton Hotels
Virgin Atlantic Airline

From the Paper:

"Transaction Process Systems, also referred to as TPS, are types of information systems that are instrumental in collecting, storing, modifying and retrieving the transactions of an organization or business enterprise. A transaction can be defined as any event that can be termed as having passed the data storage and modification acid test. This system is comprised of features which should ensure that transaction process is reliable. They ensure that customer orders are diligently met on time, and that the organization's associates and suppliers are paid on time and can subsequently make payment to the business. Given that transaction processing in any organization is a vital exercise, this concept has become a key component of efficient and effective management of business.
"Transaction processing systems provide organizations with ways to process their transactions in a quick and efficient manner, without delays and wastages. They enable data to flow and progress in a smooth and consistent manner within the organization. Basically a transaction processing system is characterized by rapid processing. Given the changing business trends and technology and the competitive nature of enterprises, is imperative to process transactions occur quickly. Thus transaction processing systems ensure that data is processed instantly to aid in decision making as regards customer needs, trends, tastes and requirements."

Sample of Sources Used:

  • Abdinnour-Helm, S., Lengnick-Hall, M.L., Lengnick-Hall, C.A., 2003. Pre-implementation attitudes and organizational readiness for implementing an enterprise resource planning system. European Journal of Operational Research, 146 (2), 258-273.
  • Baker, G. P, 1992. Incentive Contracts and Performance Measurement. Journal of Political Economy, Vol. 100, No. 3
  • Chen, I.J., 2001. Planning for ERP systems: Analysis and future trend. Business Process Management Journal, 7 (5), 374-386.
  • Chung, S.H., Snyder, C.A, 2000. ERP adoption: A technological evolution approach. International Journal of Agile Management Systems 2 (1), 24-32.
  • Kontzer, T. (2004, Aug 2). Data-Driven Hospitality. Information Week. RetrievedFebruary 6, 2007, from

Cite this Research Paper:

APA Format

Value of Information Systems in Organizations (2013, February 27) Retrieved June 10, 2023, from

MLA Format

"Value of Information Systems in Organizations" 27 February 2013. Web. 10 June. 2023. <>