The Six Sigma Quality Management System
A description of the quality management system developed by Motorola in the 1980's and now widely used in industry.
# 9000 | 2,015 words | 8 sources | APA | 2002 |
Published on Feb 02, 2003 in Business (Industries) , Business (Management) , Business (Applied Operations) , Business (Human Resources)
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Six Sigma is an influential quality management system that first appeared in the mid 1990s. Six Sigma aims to increase customer satisfaction and profitability by reducing variability and errors. The paper explains the concept of quality management and describes the different quality management systems currently in use. It then details the development of Six Sigma and describes the methodology that underlies the system.
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