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This paper explores the increasing application of computer-based online technologies that are used to deliver governmental services to a country's citizenry in ways that have traditionally required face-to-face or mail transactions. The paper provides a definition of the term e-government and looks at how the technologies are typically used and what features are common to most e-government arrangements. The paper then focuses on how e-government technologies are being used in the United Arab Emirates and what initiatives have been undertaken in recent years to promote their services. The paper concludes that although a set of best practices for e-government initiatives continues to be defined, many observers are looking to the UAE for the best way to launch and administer e-government services today.
Review and Discussion
Review and Discussion
From the Paper:"Given the proliferation of computers and online services in recent years, it is reasonable to suggest that e-government initiatives will continue to accelerate in the future in many countries of the world. Indeed, Kiggundu suggests that the hand-writing is on the wall for all to see: "Every government--national or local, in rich or poor countries--must give serious consideration to the use of technology and the introduction of E-government. The pressures are many and varied, but the technology is so widely used by the private sector that governments have no choice but to introduce these technologies into public administration" (49). This observation is also congruent with Graafland-Essers and Ettedgui who advise, "E-government plays an important function in mediating government actions and its role will continue to grow as communications technologies become more widespread. Already, communications technologies change the way that government operates by facilitating information dissemination, communications and transactions" (5). The move toward implementing e-government initiatives is particularly pronounced in the United States where citizens can renew driver's license, file unemployment and workers' compensation claims, permit applications, download IRS digital tax forms and file tax forms electronically, make traffic-fine payments online, secure and file immigration documents, and trace mail using the U.S. Postal Service's online services (Davidsson 2008)."
Sample of Sources Used:
- Averyt, William. 2005, "E-Government Reconsidered: Renewal of Governance for the Knowledge Age," American Review of Canadian Studies 35(4): 769-770.
- Bourquard, Jo Anne, 2003, March, "What's Up with E-Government? Digital Government Isn't a Silver Bullet, but as Part of a Long-Term Plan It May Provide a Means to Reduce State Spending." State Legislatures 29(3): 24-25.
- Davidsson, Robert, 2008, April, "Welcome to the E-Government Library of the Future-Today." Public Management 90(3): 16-17.
- "Department of Economic Development joins Dubai eGovernment's AskDubai platform," 2009, eGovernment - United Arab Emirates. [Online]. Available: http://www.ameinfo. com/news/Detailed/47649.html.
- "Dubai eGovernment's eEmployee initiative evokes good response from government employees," 2004, eGovernment - United Arab Emirates. [Online]. Available: http://www.ameinfo.com/47997.html.
Cite this Research Paper:
The Impact of e-Government Initiatives on a Nation's Citizenry (2012, June 11) Retrieved July 14, 2020, from https://www.academon.com/research-paper/the-impact-of-e-government-initiatives-on-a-nation-citizenry-151425/
"The Impact of e-Government Initiatives on a Nation's Citizenry" 11 June 2012. Web. 14 July. 2020. <https://www.academon.com/research-paper/the-impact-of-e-government-initiatives-on-a-nation-citizenry-151425/>