The Hospitality Industry Research Paper by Neatwriter

The Hospitality Industry
This paper examines the most used configurations of information systems in the hospitality industry today and the requirements for proper implementation.
# 62044 | 4,030 words | 15 sources | APA | 2005 | US
Published on Nov 06, 2005 in Business (Industries) , Business (Information Mgmt. and Systems) , Tourism (General)

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This paper explains that the hotel industry has been very dissatisfied with the current technology system being used due to its' ineffectiveness in the pursuit of satisfying future business needs in the hospitality industry because it (1) lacks effective inter-vendor cooperation and systems integration, (2) drawbacks in the current
technology financing process and (3) has poor adoption of modern technologies. The author points out that the complexity of the systems presently in use in many of the hotels do not and will not ever have the capacity to streamline the process, much less increase the ROI for the company. The paper relates that hospitality industry is seeking new information technology solutions to meet the growing demands of the high-tech business world, which interacts with the hospitality industry and counts upon services such as those provided by the Hilton and the Marriott hotels.

Table of Contents
Statement of the Problem
History and Background
Hospitality Industry: CRM Requirements
Hospitality Industry: ERP
Requirements/Current Needs in the Industry
Limitations of the Industry and Hesitancy in Utilizing IT Systems
Changes Needed in the Industry
Case Studies in the Hotel Industry
Information Technology Solutions in the News
Summary and Conclusion
Recommendation of Technical Standards for the Hotel Industry
Technical Standards
2005 Hospitality Industry Market Reports

From the Paper:

"Contractual licensing and use restrictions have led to many of the current existing restrictions of software in the hospitality industry as well as the unwillingness of the vendors in supporting the requirements of integration needed by their customers in the industry. More than the technical standards are needed as they create only the platform for open systems while business standards needed are for the ensuring of the contract right of the hotels in licensing and integration of systems. The vendors do have however, a right in protection of their intellectual property as well as the right to compete in software provision as well as provision of services for assistance with integration efforts. In order to avoid many of these limitations the HTNG White Paper suggests and even urges the adoption of the following forward-thinking business standards that respond to and answer the needs in the hotel industry."

Cite this Research Paper:

APA Format

The Hospitality Industry (2005, November 06) Retrieved September 22, 2019, from

MLA Format

"The Hospitality Industry" 06 November 2005. Web. 22 September. 2019. <>