New Technologies and their Applications Research Paper by Nicky

New Technologies and their Applications
This paper looks at new technologies and their contributions to businesses and individuals.
# 128014 | 3,066 words | 11 sources | APA | 2010 | US

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In this article, the writer evaluates the positive aspects of three specific technologies benefiting both businesses and individuals. These technologies include social networking and its set of collaborative technologies, the rapidly evolving area of customer relationship management (CRM) and enterprise content management (ECM). The writer discusses that taken together these technologies show how rapidly the progression has been away from being entirely focused just on personal productivity and how enveloping collaborative platforms and applications are becoming. The writer concludes that the development of entirely new approaches to getting work done in organizations in addition to making more fluid, transparent and ultimately more honest connections between people online and offline than ever before. This paper includes color charts.

Table of Contents:
Understanding Social Networking Technologies
Defining Customer Relationship Management
Exploring Enterprise Content Management

From the Paper:

"Contrary to these limitations that the gaps in the collaborative platform that social networking is based on are the many advantages and advances in collaboration within and between organizations and companies of all types. While the initial direction of social networking vendors and sites was to seek balkanization of the global social networking user base by segmenting using their own technologies and processes for communicating, there's an increasing pressure to make all forms of social networking communicate with one another. As has been referenced, Google's API to unify all social networking sites and applications is a case in point, as are the emerging group of start-up companies that seek to create a more unified collaborative architecture where all social networking applications and processes can be integrated together. On a small scale this is already happening mostly within the four walls of companies, protected by firewalls to ensure proprietary and highly confidential data is not leaked or hacked from the outside."

Sample of Sources Used:

  • AMR Research Murphy (2003) - Establishing a True Source of Product Content for Competitive Advantage, AMR Research Report . Friday May 30, 2003. Jim Murphy. Boston, MA
  • Josh Bernoff, Charlene Li. 2008. Harnessing the Power of the Oh-So-Social Web. MIT Sloan Management Review 49, no. 3 (April 1): 36-42. (accessed October 19, 2008).
  • Jeffrey D Bridges (2007). Taking ECM From Concept to Reality. Information Management Journal, 41(6), 30-32,34,36,39. Retrieved October 17, 2008, from ABI/INFORM Global database. (Document ID: 1387063581).
  • Gartner Group (2001). Eight Building Blocks of CRM: A Framework for Success. John Radcliffe. December 13, 2003. Gartner Group. Groton, CT. Accessed from the Internet on October 16, 2008 from location:
  • Christoph Hauser, Gottfried Tappeiner, Janette Walde. 2007. The Learning Region: The Impact of Social Capital and Weak Ties on Innovation. Regional Studies 41, no. 1 (February 1): 75. (accessed October 15, 2008).

Cite this Research Paper:

APA Format

New Technologies and their Applications (2010, June 23) Retrieved July 06, 2020, from

MLA Format

"New Technologies and their Applications" 23 June 2010. Web. 06 July. 2020. <>