Diversity in the Hospitality Industry Research Paper by Nicky

Diversity in the Hospitality Industry
An application of the philosophy of diversity-blindness offered by Martin Luther King to the hospitality industry.
# 147033 | 3,612 words | 11 sources | MLA | 2010 | US
Published on Feb 06, 2011 in Business (Industries) , African-American Studies (Historical Figures)

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This paper discusses how although Martin Luther King is not remembered as a great hospitality manager his leadership style can be applied to the hospitality industry since hotels, restaurants, and other establishments in the industry of hospitality now have employees and clients with different backgrounds, of different religious affiliations, and ethnic identities. The paper attempts to show that King's words, though directed to the relationship of blacks and whites, can be applied to all diversity issues and how he argued that diversity-blindness should be encouraged in order to provide for the equal treatment, respect, and opportunities for those of different backgrounds.

An Introduction To King's Philosophy
Benefits of Diversity in the Field of Hospitality
Challenges Posed By Diversity In The Hospitality Industry
Communication Deficiencies
Applying King's Philosophy
Summary & Conclusion

From the Paper:

"Many have studied Martin Luther King Junior's philosophy, but much of what he had to say came from his "I Have a Dream Speech,'' which was delivered August 28, 1963 in front of the Lincoln Memorial in Washington, D.C. In 1963, the United States' journey to understanding diversity had just begun as African-Americans campaigned for equal rights under the law and the abolition of an unequal separate but equal policy. In fact, during the period in which King spoke, it was common for the hospitality industry to behave in a discriminatory manner. King (1963) even noted this in his "I Have a Dream Speech'' when he stated that he and other African-Americans were weary from their journeys after being denied access to hotels and motels. Furthermore, African-Americans were often refused service at restaurants during the Civil Rights era, although they were able to work in many of these restaurants. Thus, while King's words specifically targeted the situation regarding African-Americans and whites, they can be applied to diversity issues as a whole."

Sample of Sources Used:

  • Ginther, D.K. and Kahn, S. (2004). Women in Economics: Moving up or falling off the Academic Career Ladder? The Journal of Economic Perspectives. 18(3), 193-214.
  • Farr, A., Hardigree, C.E., and Sammons, G. (2003). Demographic Differences In Perceptions of Sexual Harassment Among Hospitality Management. [Electronic Version]. HTL Science Journal, 2003-1, 3-20. url: http://hotel.unlv.edu/res_journalPubsArticle.html
  • Feinstein, A.H. and Vondrasek, D. (2001). A Study of Relationships Between Job Satisfaction and Organizational Commitment Among Restaurant Employees. [Electronic Version]. HTL Science Journal, 2001-2, 2-26. url: http://hotel.unlv.edu/res_journalPubsArticle.html
  • Khruschev, S., Henthorne, T.L., and Latour, M. (2007). Cuba at the Crossroads: The Role of the U.S. Hospitality Industry in Cuban Tourism Initiatives. [Electronic Version]. Cornell Hotel and Restaurant Administration Quarterly, 48(4), 402-415. doi: 10.1177/0010880407308904
  • King, Martin Luther. "I have a Dream." Washington, D.C. 28 August 1963.

Cite this Research Paper:

APA Format

Diversity in the Hospitality Industry (2011, February 06) Retrieved January 28, 2022, from https://www.academon.com/research-paper/diversity-in-the-hospitality-industry-147033/

MLA Format

"Diversity in the Hospitality Industry" 06 February 2011. Web. 28 January. 2022. <https://www.academon.com/research-paper/diversity-in-the-hospitality-industry-147033/>