Dell's Use of SOA Architectures Research Paper by Nicky

Dell's Use of SOA Architectures
A research study that focuses on how Dell stands to benefit from adopting system-oriented architecture (SOA).
# 128665 | 4,755 words | 12 sources | APA | 2010 | US

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This paper consists of a research study focusing on the Dell Computer company, and contends that SOA frameworks increase order transaction velocities, as manufacturers' order management systems are made more efficient through the optimal routing of orders for fulfillment. The paper specifically analyzes whether having an SOA architecture supporting the distributed order management (DOM) workflow at Dell Corporation leads to increased transaction velocities across its manufacturing centers globally. The paper explains that SOA frameworks are adopted primarily to remove barriers from companies' abilities to connect with their customers, better fulfill their orders, and also provide greater levels of service. The paper notes that Dell has found an approach to overcome resistance to change of these programs by giving employees authority and responsibility for the performance of the new systems in each of their departments. The paper concludes that SOA adoption leads to mastery and competency, in addition to a strong sense of ownership, becoming a significant contributor to company operations at Dell.

Table of Contents:
Executive Summary 3
Introduction 4
Literature Review 4
Methodology 13
Analysis 14
Discussion 15
Conclusions 18
Recommendations 19
References 21

From the Paper:

"As a result of all these factors, SOA frameworks are increasingly becoming the catalyst for organizations to become more customer-centric than has been the case in the past. When entire SOA frameworks are first able to interlink previously isolated systems and then use these systems' interrelated intelligence to create Web Services that streamline customer-facing strategies and processes, organizations generate greater customer satisfaction and sales as a result. The bottom line is that the steps necessary for creating an SOA framework set in motion the necessary changes within any organization to make it more customer-centric in the long run as well."

Sample of Sources Used:

  • Gerardo Canfora, Anna Rita Fasolino, Gianni Frattolillo, Porfirio Tramontana. (2008). A wrapping approach for migrating legacy system interactive functionalities to Service Oriented Architectures. The Journal of Systems and Software, 81(4), 463. Retrieved November 21, 2008, from ABI/INFORM Global database. (Document ID: 1447017101).
  • Brian Davis (2006, July). Lock on to the grid. Professional Engineering, 19(13), 38-39. Retrieved November 20, 2008, from ABI/INFORM Global database. (Document ID: 1090287981).
  • John Erickson, Keng Siau. (2008). Web Services, Service-Oriented Computing, and Service-Oriented Architecture: Separating Hype from Reality. Journal of Database Management, 19(3), 42-54. Retrieved November 19, 2008, from ABI/INFORM Global database. (Document ID: 1521822111).
  • Galen Gruman (2007, February). MAKING the SOA CONNECTION. InfoWorld, 29(9), 25-28. Retrieved November 17, 2008, from ABI/INFORM Global database. (Document ID: 1242009221).
  • Anne Lammer, Sandy Eggert, Norbert Gronau. (2008). A Procedure Model for a SOA-Based Integration of Enterprise Systems. International Journal of Enterprise Information Systems, 4(2), 1-4,6-12. Retrieved November 18, 2008, from ABI/INFORM Global database. (Document ID: 1439058451).

Cite this Research Paper:

APA Format

Dell's Use of SOA Architectures (2010, August 03) Retrieved March 28, 2020, from

MLA Format

"Dell's Use of SOA Architectures" 03 August 2010. Web. 28 March. 2020. <>