McDonald's Essay by Research Group

A look at the employment and training techniques of the McDonald's chain of restaurants.
# 26613 | 1,108 words | 4 sources | MLA | 2002 | US
Published on May 11, 2003 in Business (Companies) , Business (Management)

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This paper discusses how the McDonald's fast food chain has developed a dual employment system, with managers given special training at a central school following the management style of the chain. It provides an insight into this school known as Hamburger University, McDonald's worldwide management training center located in Oak Brook, Illinois which has been operating for 37 years. It briefly examines the employee hierarchy and how it offers a career path for those interested in fast-food sales as a business opportunity and how the career path set forth by McDonald's Corporation also suggests the different levels of employment: from hourly crew to restaurant management, from management to middle management, to careers in hospitality or other industries.

From the Paper:

"The company states that "our employees are the best advertisement we have for the tremendous potential we offer," and management points out that tens of millions of Americans got their start in the job market at McDonald's. In addition, fully two-thirds of the people in middle- and upper-management at McDonald's Corporation started as crew in a McDonald's restaurant. McDonald's offers opportunities to everyone and hires from teenagers to older workers, from people just entering the workforce to people re-entering the workforce later in life. The company hires people with disabilities, people seeking just a few hours of work per week, and people seeking full-time positions. McDonald's Corporation and McDonald's Independent Franchisees are very serious in their pledge to provide a positive, productive work environment in each McDonald's restaurant across the country and throughout the world."

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"McDonald's" 11 May 2003. Web. 18 September. 2020. <>