Managing Conflict in the Workplace Essay by supercalifragilistic

Managing Conflict in the Workplace
A discussion of how to manage stress and conflict in today's workplace.
# 97224 | 1,291 words | 4 sources | MLA | 2007 | US
Published on Jul 27, 2007 in Business (Management) , Business (Human Resources)

$19.95 Buy and instantly download this paper now


This paper shows the need for today's managers to be experts at managing conflict in the workplace. The author cites statistics that show how much of a manager's time is spent resolving conflicts. The paper briefly reviews Peg Pickering's book "Managing Conflict" as an example of a tool for the workplace. The author cites Pickering's description of different types of conflict and skills for overcoming these problems. The paper's author then describes his own research on Pickering and why it is interesting that her book is so popular. The author concludes that self-help books work to a point, yet people are complex beings and therefore skilled management requires in-depth problem solving skills, not simply works from the popular press.

Sample of Sources Used:

  • Ayoko, Oluremi and Charmine Hartel. Cultural diversity and leadership; A conceptual model of leader intervention in conflict events in culturally heterogeneous workgroups. Cross Cultural Management 13, No. 4 (2006). 345
  • Callanan, Gerard and David Perri. Teaching Conflict Management Using a Scenario-Based Approach. Journal of Education for Business 81, no. 3 (2007) 131-140.
  • Donais, Blaine. Training managers in handling conflict. Canadian Reporter 20 no. 5 (2007), 13-15.
  • Pickering, Peg. How to Manage Conflict. Franklin Lakes, NJ: Career Press, 2000

Cite this Essay:

APA Format

Managing Conflict in the Workplace (2007, July 27) Retrieved April 20, 2024, from

MLA Format

"Managing Conflict in the Workplace" 27 July 2007. Web. 20 April. 2024. <>