Automated Check-In/Check-Out in Hotels Essay by The Research Group

Automated Check-In/Check-Out in Hotels
Industry conditions, technological development & application at Hyatt, Marriott & Hilton, quick-response management concept.
# 11867 | 2,025 words | 13 sources | 1996 | US

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From the Paper:

The lodging industry is being compelled by changing market conditions to develop new strategies and initiatives to attract guests (Airport, 1994, p. 43). The driving force behind many of the new initiatives and strategies is consumer demand for improved services, while the vehicle through which such initiatives and strategies are implemented is technological innovation. One such innovation involves the automation through the application of information technology of hotel check-in and check-out services. Check-in and check-out services are components of hotel property management systems. This research examines the development and implementation of automated hotel check-in and ..."

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