Problem-Solving in the Workplace Comparison Essay by BrainC

Problem-Solving in the Workplace
Discusses and compares two problem-solving techniques: affinity diagram and scatter diagram.
# 53161 | 772 words | 3 sources | MLA | 2004 | US
Published on Oct 15, 2004 in Business (Management)

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The affinity diagram has become one of the most widely used of the Japanese management and planning tools for quality management. This paper compares this method to the scatter diagram, another strategy used for problem-solving, and shows how both are applied to workplace experience.

From the Paper:

"In working with an affinity diagram, a group of people begins with a brainstorming session on the topic under investigation. They then clarify the list of ideas, record them on small cards or Post-It notes, and randomly lay out cards on a table, flipchart, wall, etc.
Next, without speaking, the members sort the cards into "similar" groups of ideas. This process is repeated until a consensus is reached."

Cite this Comparison Essay:

APA Format

Problem-Solving in the Workplace (2004, October 15) Retrieved September 28, 2023, from

MLA Format

"Problem-Solving in the Workplace" 15 October 2004. Web. 28 September. 2023. <>