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The paper describes the situation of an employee of The Garden Depot in order to illustrate how this store is poorly managed. The paper examines the problems at The Garden Depot, their causes and the goals the company should attempt to reach. The paper considers the changes that need to be implemented and recommends a specific course of action.
From the Paper:"The Garden Depot is a store that is poorly managed. We follow Bowman, a woman whose title is "office manager", yet because of her experience and time with the company, has taken on duties that are not hers: namely, the responsibilities of Derek Sinclair, head of the landscaping division and son-in-law of the owner of The Garden Depot. Bowman discovers that Sinclair's father-in-law hired him despite having literally no experience in the landscaping business. He was the dispatcher for a towing company before coming to work at the store. Bowman finds herself picking up much of the slack on Sinclair's responsibilities. He doesn't return customer's phone calls; she suspects mainly because he doesn't know how to answer their questions and he also doesn't know how to accurately prepare invoice for the inventory he is using."
Sample of Sources Used:
- Koopmans, Karen. (2007). The Garden Depot. Richard Ivey School of Business. The University of Western Ontario. Ivey Management Service: Version: (A) 2008-01- 30.
Cite this Case Study:
The Garden Depot (2010, January 07) Retrieved March 31, 2020, from https://www.academon.com/case-study/the-garden-depot-118122/
"The Garden Depot" 07 January 2010. Web. 31 March. 2020. <https://www.academon.com/case-study/the-garden-depot-118122/>