Problem Solution: Global Communications Case Study by Devann Murphy

Problem Solution: Global Communications
Uses benchmarking to find the best solution to problems presented in the case of the corporation, Global Communications.
# 107204 | 4,500 words | 19 sources | APA | 2006 | US
Published by on Aug 25, 2008 in Business (Companies) , Business (Management) , Business (Human Resources)

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This paper explains that, although it was once a thriving and innovative company, Global Communications has been unsuccessful in meeting the challenges of the current technology and marketing world. The author stresses that Global Communications must increase profitability by implementing operating cost reductions. The paper examines possible solutions as demonstrated by other companies, such as Apple, Microsoft, Levi, General Motors, Verizon Communications, FedEx and UPS. The author points out that the ultimate goal of increasing profitability by outsourcing is a multiple step process, which will take several years to complete.

Table of Contents:
Situation Analysis
Issue and Opportunity Identification
Stakeholder Perspectives/Ethical Dilemmas
Problem Statement
End-State Vision
Alternative Solutions
Analysis of Alternative Solutions
Risk Assessment and Mitigation Techniques
Optimal Solution
Implementation Plan
Evaluation of Results
Table: Issue and Opportunity Identification
Table: Stakeholder Perspectives
Table: Analysis of Alternative Solutions
Table: Risk Assessment and Mitigation Techniques

From the Paper:

"The creation of new products and services could further assist Global Communications in reaching the end-state vision of increasing profitability. Although this goal is not immediately necessary for success, the investment into the research and development of new products and services could increase profits in the future. Outsourcing and reducing salaries and benefits will result in increased profits, which may be invested in the research and development departments."

Sample of Sources Used:

  • Anderson, J. and Wood, R. (Autumn 2002). Seven management lessons from Microsoft. Business Strategy Review, 13 (3), 28-33. Retrieved October 15, 2006, from EBSCOhost databse.
  • Carty, S. Buyout success puts GM ahead of job-cutting schedule. USA Today. Retrieved October 15, 2006, from EBSCOhost database.
  • Cram, N. (Fall 2002). Outsourcing: the good, the bad, and the ugly. Journal of Clinical Engineering, 27, 248. Retrieved October 21, 2006, from Thomson Gale database.
  • Dean, D. (2003/2004). Consumer perception of corporate donations. Journal of Advertising, 32, 91-102. Retrieved November 1, 2006, from EBSCOhost database.
  • Drucker, J., Searcey, D. (2005). Verizon to Cut Manager Pensions. Wall Street Journal. New York, N.Y., pg. A.8. Retrieved October 15, 2006, from ProQuest database.

Cite this Case Study:

APA Format

Problem Solution: Global Communications (2008, August 25) Retrieved January 16, 2021, from

MLA Format

"Problem Solution: Global Communications" 25 August 2008. Web. 16 January. 2021. <>