Operations Management at Citibank
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This paper analyzes the problems faced by Citibank in regards to operations management, and looks at some causes and solutions.
From the Paper:"There were three important issues that Citibank, South Dakota, was confronting in December. One of the issues was not directly related to the other two. This issue involved the statement process function at Citibank, South Dakota. The remaining two issues concerned different facets of a proposal to create a new billing disputes section within the collections function at Citibank, South Dakota. Each of the problems involved the functioning of the proposed billing disputes section. Each of the issues, however..."
Cite this Case Study:
Operations Management at Citibank (2008, December 01) Retrieved November 22, 2019, from https://www.academon.com/case-study/operations-management-at-citibank-121118/
"Operations Management at Citibank" 01 December 2008. Web. 22 November. 2019. <https://www.academon.com/case-study/operations-management-at-citibank-121118/>