Knowledge Management at Accenture Case Study by Nicky

Knowledge Management at Accenture
An examination and assessment of how Accenture can utilize knowledge management as a competitive asset.
# 148613 | 3,458 words | 25 sources | APA | 2011 | US
Published on Oct 28, 2011 in Business (Companies) , Business (Management)

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The paper presents an organizational audit for Accenture, evaluating key management practices first, and then identifying and evaluating the key issues and challenges the company faced as it attempted to create an enterprise-wide knowledge management strategy. The paper concludes with a strategic management plan for Accenture to overcome the many challenges they face in unifying the exceptionally high level and quality of knowledge the company's talented employees generate daily. An appendix with a table is included.

Assessing Accenture Using an Organizational Audit
How Knowledge Acquires Value in Organizations
Key Issues and Challenges Accenture Faced
Strategic Management Plan for Accenture

From the Paper:

'The development of organizational knowledge is an accumulative process that is heavily dependent on the culture of an organization, the clarity of its processes, systems and role integration to support strategic plans and objectives (Khalifa, Yu, Shen, 2008). For Accenture, their core business value proposition relies heavily on the ability to quickly transform knowledge into a deliverable to a client, from the simplest project or plan to the most complex programming projects. The timeframes within Accenture, as has been stated often in the case (Terjessen, 2003) are often highly compressed and bordering unrealistic given the depth and magnitude of projects taken on."

Sample of Sources Used:

  • Hind Benbya, Giuseppina Passiante, Nassim Aissa Belbaly. 2004. Corporate portal: a tool for knowledge management synchronization. International Journal of Information Management 24, no. 3 (June 1): 201-220.
  • Josh Bernoff, Charlene Li. 2008. Harnessing the Power of the Oh-So-Social Web. MIT Sloan Management Review 49, no. 3 (April 1): 36-42.
  • Finn Olav Bjornson, Torgeir Dingsoyr. (2008). Knowledge management in software engineering: A systematic review of studied concepts, findings and research methods used. Information and Software Technology, 50(11), 1055.
  • Irving H Buchen. 2001. The trusted advisor revealed. Consulting to Management 12, no. 2 (June 1): 35-37.
  • Wai Fong Boh (2008). Reuse of knowledge assets from repositories: A mixed methods study. Information & Management, 45(6), 365.

Cite this Case Study:

APA Format

Knowledge Management at Accenture (2011, October 28) Retrieved April 20, 2021, from

MLA Format

"Knowledge Management at Accenture" 28 October 2011. Web. 20 April. 2021. <>