Human Resource Management at FedEx Case Study by experts

Human Resource Management at FedEx
This paper discusses human resource (employees, personnel) management at FedEx, the package delivery company.
# 8788 | 820 words | 4 sources | MLA | 2002 | US
Published on Feb 03, 2003 in Business (Companies) , Business (Management) , Business (Human Resources)

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The author states that FedEx is know for their human resource management systems. The paper defines various key areas of management particularly important at this company.

Table of Contents

Employee Empowerment
Reorganization of Work Systems
Training Programs
Feedback Systems
Employees as Managers

From the Paper:

"FedEx high-performance work systems have included the redesign of work systems. Rather than having their organization separated into units, FedEx created teams designed around the key processes of the business. While the delivery process was once divided into separate sections, FedEx truck drivers are now one section with responsibility for all tasks associated with their jobs includes scheduling routes, making changes to routes and informing customers of new products and services."

Cite this Case Study:

APA Format

Human Resource Management at FedEx (2003, February 03) Retrieved October 02, 2022, from

MLA Format

"Human Resource Management at FedEx" 03 February 2003. Web. 02 October. 2022. <>