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In this paper, the author discusses from a first-person perspective a self-assessment of his company. Several objectives are listed for this project, which include reading the company's annual report and human resources manual. Also suggested are various methods for measuring employee satisfaction and job performance. Some data is evaluated in the paper, and the author makes recommendations for improvement, especially with hiring and retaining clerical staff. The author suggests in his conclusion that the company implement the "360-degree Feedback performance appraisal system" to help with issues dealing with the clerical staff.
From the Paper:"One area in which I found a lack of motivation was the miscommunication between management and clerical workforce. Management would go out of town without telling anyone. The clerical staff is expected to answer phones and does not know where anybody is. Due to this, I saw a lack of trust on the clerical work force's part. That needs correcting. A lack of communication and trust are the top two motivational breakers. I would suggest management communicate better with the clerical workforce"
Sample of Sources Used:
- Davis. The Employee Value Proposition: 6 Things You Need to Know. By Davis Advertising, 2007. www.davisadv.com
- Drucker, Peter F., "The Practice of Management", 1954
- Pfau, Bruce and Kay, Ira, "The Human Capital Edge". 2006
- Bracken, D.W., Timmreck, C.W., Fleenor, J.W., and Summers, L. "360 Feedback from Another Angle." Human Resource Management, 2001.
Cite this Case Study:
Company Self-Assessment (2010, May 09) Retrieved November 22, 2019, from https://www.academon.com/case-study/company-self-assessment-119571/
"Company Self-Assessment" 09 May 2010. Web. 22 November. 2019. <https://www.academon.com/case-study/company-self-assessment-119571/>