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The paper analytically examines the book "Interpersonal Conflict" and demonstrates how Wilmot and Hocker examine this topic through a series of concepts that build on each other in subsequent chapters. The paper refers to several contemporary theories on conflict and comes to the conclusion that "Interpersonal Conflict" sets a precedent in its extraordinary ability to define the problem, and offer realistic solutions.
From the Paper:"In depicting the nature of conflict, Wilmot and Hocker provide an integrated look at conflict and its' origins. Workplace environments, international political situations, and personal lives are cited as all possible institutions in which conflict originates. Of these three scenario-driven bases for conflict, Interpersonal Conflict maintains that, "...family relationships provide the most intense laboratory for conflict resolution" (2007). Here, as individuals journey into the work environment, the personal items that harvest conflict may be very well cast aside. While many individuals think that the workplace is the staple for studying conflict, the emergence of conflict is seen as event-driven, and almost predictable. One particular journal mentions that, "...there is much potential for conflict in global virtual teams as members work across cultural, geographical, and time boundaries" (Kankanhalli et al, 2006/07). While this may be true, many interpersonal issues are left behind in the workplace, as, "...hurts and fights from the past may make it difficult to create a new relationship" (Wilmot & Hocker, 2007)."
Sample of Sources Used:
- Glaser, Judith E. (2004). We-Centric Workplace. Executive Excellence. Volume 21, Issue 10, Pages 8-9.
- Kankanhalli, Atreyi; Tan, Bernard C.; & Kwok-Kee, Wei. (2006/07). Conflict and Performance in Global Virtual Teams. Journal of Management Information Systems. Volume 23, Issue 3, Pages 237-274.
- Kramer, Betty J.; Boeck, Amy A.; Auer, Casey; Christ, Grace; & Blacker, Susan. (2006). Family Conflict at the end of Life: Lessons Learned in a Model Program for Vulnerable Older Adults. Journal of Palliative Medicine. Volume 9, Issue 3, Pages 791-801.
- Negotiation. (2007). Resolve Hot Topics with Cooler Heads. Page 12.
- Reich, Warren A.; Wagner-Westbrook, Bonnie J.; & Kressel, Kenneth. (2007). Actual and Ideal Conflict Styles and Job Distress in a Health Care Organization. Journal of Psychology. Volume 141, Issue 1, Pages 5-15.
Cite this Book Review:
"Interpersonal Conflict" (2009, December 30) Retrieved December 05, 2023, from https://www.academon.com/book-review/interpersonal-conflict-118055/
""Interpersonal Conflict"" 30 December 2009. Web. 05 December. 2023. <https://www.academon.com/book-review/interpersonal-conflict-118055/>