Verizon and Human Resources Analytical Essay by Calwriter

This paper reviews the article, "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard," by Marc Epstein, and also reviews the process of balanced scorecard and how the concept works and can be applied in this highly competitive global economy. Verizon is the largest provider of wire-line and wireless communications in the United States, and it is a recognized exponent of the human resource balanced scorecard methodology. This report identifies and discusses key issues and problems that have been related to the combining of organization's existing business strategies and its newer human resource management strategies and practices.