Technology's Impact and Added Value to an Organization Analytical Essay by cee-cee

Technology's Impact and Added Value to an Organization
This paper looks at technology's impact and added value to an organization and discusses a support plan for customers with an emphasis on technology partners and enhanced customer experiences.
# 110852 | 1,150 words | 7 sources | APA | 2008 | US


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Description:

In this article, the writer examines the impact of technology on customers and looks at how technology has been introduced to customers in way that added value. This work further outlines a support plan for customers during technology implementation. In addition, the writer examines how new partnerships with other providers of technology solutions may serve to enhance the experiences of customers.

Outline:
Objective
Introduction
ERP System Adoption
Impact on Customers
Group Technology Deployment
Customer Support Plan
Developing Partnerships in CRM and IT

Sample of Sources Used:

  • Arunthari, Santipat (2005) Information Technology Adoption by Companies in Thailand: A Study of Enterprise Resource Planning System Usage. Information Systems - University of Wollongong. Online available at: http://www.library.uow.edu.au/adt-NWU/uploads/approved/adt-NWU20060303.100631/public/02Whole.pdf
  • Bjork, B.C. (2005) Factors Enabling Information and Communication Technology Diffusion and Actual Implementation in Construction Organizations. Online available at: http://www.itcon.org/data/works/att/2005_14.content.02646.pdfchapter 2
  • CRM Implementation - Implementing a Customer relationship Management System 25 July 2005 Microsoft Dynamics CRM. Online available at: http://www.microsoft.com/dynamics/crm/using/12/implementationprovenprocess.mspx
  • Fitzgerald, Patrick W. (2006) Groupware and Continuous Improvement in Knowledge-Based Organizations. Online available at: http://www.saumag.edu/abis/ABIS_Proceedings_March06.pdf
  • Gregus, Michal, and Benova, Eleonora (nd) Strategic Role of Information Systems in Contemporary Management. Faculty of Management, Comenius University in Bratislava. Online available at: http://sbus.montclair.edu/cib/Conference%20CD/Section%208.pdf

Cite this Analytical Essay:

APA Format

Technology's Impact and Added Value to an Organization (2009, January 01) Retrieved October 23, 2019, from https://www.academon.com/analytical-essay/technology-impact-and-added-value-to-an-organization-110852/

MLA Format

"Technology's Impact and Added Value to an Organization" 01 January 2009. Web. 23 October. 2019. <https://www.academon.com/analytical-essay/technology-impact-and-added-value-to-an-organization-110852/>

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