Intercultural Communication and Business Analytical Essay by Nicky

Looks at the effect of the internationalization of business on cross-cultural communication within an organization.
# 145255 | 1,190 words | 3 sources | APA | 2010 | US

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This paper explains that, because of globalization, companies may not only have diverse local employees but also actually may encourage personnel to move between countries. This practice enriches the operational aspects of the business but can compromise intra-company communications. Next, the author evaluates Gudykunst's defensive communication theory and Toomey's face negotiation theory as they apply to organizational cross-cultural communication. The paper concludes that, to enhance intercultural communications, modern organizational training must focus on diversity as a value to the organization and must welcome newcomers as a part of the direct community.

From the Paper:

''Taking the example of small business such as a modestly sized and local company with growing IT needs, the case created here describes an instance in which the installation of new computing systems demanded the hiring of several tech-savvy in-house network operators. Here, in an ethnographic discourse with several members of the firm in question, we gain some interesting detail on the failure of intercultural communication within. In this scenario, the interview subjects for our research told that the new IT installation would be spearheaded by foreign transplants."

Sample of Sources Used:

  • Barna, Laray M. (1994). Stumbling Blocks in Intercultural Communication. Intercultural Communication: A Readers (7th Edition): Wadsworth Publishing.
  • Gallagher, E. (2006). Stella Ting-Toomey's Face Negotiation Theory. Ohio University. Online at
  • Griffin, EM. (2006). A First Look at Communication Theory, 6th edition. McGraw Hill.

Cite this Analytical Essay:

APA Format

Intercultural Communication and Business (2010, October 31) Retrieved February 23, 2020, from

MLA Format

"Intercultural Communication and Business" 31 October 2010. Web. 23 February. 2020. <>