Ethics at Parkland Memorial Hospital
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This paper explains that the patients at Parkland Memorial Hospital that is funded through private donations and public grants so that it cannot deny medical assistance, filed complaints about the hospital's repeated violation of the rights of patients regarding their medical treatment and the overbilling of patient's insurance. Next, the author details the complaints, four investigations of the hospital and the public awareness of the issues, which finally led the hospital to implement changes that improve their response to patient complaints. The paper underscores that the ethical administration issue is the failure of the hospital to keep to the ethical standards of any medical facility of beneficence, autonomy, justice, and non-malfeasance.
From the Paper:"Parkland Memorial Hospital began to experience difficulties after numerous patients made allegations to Medicare concerning their mistreatment by staff members at the hospital. The complaining patients also claimed that their complaints were ignored by the hospital. Medicare regulators conducted an investigation after receiving the complaints. The regulators discovered that after patients had sent letters of complaint to the hospital the issues were not addressed and the complaining patients did not receive any response. When asked about the discrepancies, April Foran, stated that the patient issues had been addressed and patients had been contacted concerning their complaints.
"After the federal investigation uncovered the lack of response to patients complaining of having their rights violated Foran was asked to provide investigators with copies of the hospitals correspondence with patients in response to their complaints. The hospital was unable to provide these correspondences or any officials that had created the correspondence. The only information concerning the complaints that was found was a log that stated the patients had been dealt with orally.
"The patient complaints included allegations that doctors performed procedures without consent, prescribed medication that caused a heart attack and pressed a mother to disconnect her son from life support for cost reasons. The investigation conducted by the U.S. Centers for Medicare & Medicaid Services was the fourth investigation that had been conducted concerning similar complaints about the hospital in all of these cases the hospital was cited for their oversights."
Sample of Sources Used:
- Egerton, B. (2010). Parkland Hospital Kept Information from its Auditors, Feared Federal Subpoena on Medicare Overcharges. Retrieved July 1, 2011 from http://www.dallasnews.com/news/community-news/dallas/headlines/20100828
- Ohh, J. (2011). CMS Discovers "Failures" at Parkland Memorial After Snap Investigation. ASC Review. Retrieved July 1, 2011 from http://www.beckersasc.com/asc-accreditation-and-patient-safety/cms-discovers
Cite this Analytical Essay:
Ethics at Parkland Memorial Hospital (2011, December 12) Retrieved April 20, 2021, from https://www.academon.com/analytical-essay/ethics-at-parkland-memorial-hospital-149373/
"Ethics at Parkland Memorial Hospital" 12 December 2011. Web. 20 April. 2021. <https://www.academon.com/analytical-essay/ethics-at-parkland-memorial-hospital-149373/>