Customer Service and Venetian Palazzo Hotels
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In this article, the writer considers how guest service can be improved on future visits for the Venetian / Palazzo Hotels in Las Vegas.
From the Paper:"Two methods will be used to collect the necessary data to create an active guest history database. The first method will be the direct method whereby a guest survey is implemented on the video checkout in which the guest is asked to rate his or her stay on a Likert scale. The guest will then respond to a series of choices also on a Likert scale regarding checkout times, turndown service, concierge services and other ..."
Cite this Analytical Essay:
Customer Service and Venetian Palazzo Hotels (2008, December 01) Retrieved April 19, 2021, from https://www.academon.com/analytical-essay/customer-service-and-venetian-palazzo-hotels-126661/
"Customer Service and Venetian Palazzo Hotels" 01 December 2008. Web. 19 April. 2021. <https://www.academon.com/analytical-essay/customer-service-and-venetian-palazzo-hotels-126661/>