Conflict Management Teams Analytical Essay by eddievedder

Conflict Management Teams
Looks at the composition, process and focus of conflict management teams.
# 144758 | 1,895 words | 3 sources | MLA | 2009 | US
Published on Oct 03, 2010 in Business (Management) , Communication (Interpersonal) , Business (Human Resources)

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This paper explains the importance of selected members of conflict management teams for their diversity based on their content knowledge, which increases the team's creative ability. Next, the author stresses that the team leader must have the attitude and ability to take the participants through the creative contention process, which is a negotiation process. This paper relates that Ford Motor Company in the 1980s succeeded in turning its dysfunctional culture around by training its people in conflict management.

Table of Contents:
Team Members
The Leader
Ford Motor Company

From the Paper:

"Mediation skills include excellent communication skills, which are needed in order to help others listen and express themselves. Other skills include the ability to build trust, to anticipate and unblock impasses, and to balance the power differences among team members, thus ensuring that the team as a whole achieves the best possible results. In addition, a mediator must have the patience to fully explore the needs and perspectives of all participants without rushing to a solution."

Sample of Sources Used:

  • Allen, N., and Hecht, T. D. "Team-Organization Alignment and Team Behavior: Implications for Human Resource Management." Human Resource Management Research Quarterly, 2004, 4(3), 1-5.
  • Pascale, R. T. Managing on the Edge: How the Smartest Companies Use Conflict to Stay Ahead. New York: Simon & Schuster, 2003.
  • Tjosvold, D., and Tjosvold, M. M. Psychology for Leaders: Using Motivation, Conflict and Power to Manage More Effectively. New York: Wiley, 2005.

Cite this Analytical Essay:

APA Format

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MLA Format

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