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This paper begins by noting that a diverse workforce can benefit almost any company and that the shifting demographics of America almost demands that firms wishing to sell to a broad spectrum of the American populace must embrace workplace diversity. In particular, the author focuses on past experience to illustrate this. The paper also emphasizes the importance of understanding cultural differences and how improving our cross-cultural knowledge will unlock new customers, an important consideration for a sales organization that is losing market share.
From the Paper:" There is a risk in enacting a mandatory policy of hiring minorities we lack that we may be taking on inferior candidates. They may allow us to reach some ethnic communities, but at the expense of overall efficiency and productivity (Pfeifer, 2009). There could also be a backlash amongst our current workers if they feel that we are no longer hiring on merit. The third drawback is that we may have difficulty finding the appropriate ethnic candidates in our home geographic area. We could significantly increase the cost of brining on new people if we begin offering relocation allowances to attract ethnic candidates from other towns and counties. Lastly, the existing sales force could feel slighted in that their talents as sales people may take a back seat to their ethnicity or gender. They may not see increased diversity as an enhancement but rather as a threat, since the sale depends on factors beyond their control."
Sample of Sources Used:
- Krotz, J. (2009). Diversity pays off for everyone. Microsoft Small Business Center. Retrieved October 23, 2009 from http://www.microsoft.com/smallbusiness/resources/management/recruiting-staffing/diversity-pays-off-for-everyone.aspx#Diversitypaysoffforeveryone
- European Commission. (2003) The costs and benefits of diversity. European Commission. Retrieved October 23, 2009 from http://www.stop-discrimination.info/fileadmin/pdfs/CostsBenefExSumEN.pdf
- Pfeifer, T. (2009). The drawbacks of diversity in the workplace. Helium. Retrieved October 23, 2009 from http://www.helium.com/items/1185454-the-drawbacks-of-diversity-in-the-workplace
Cite this Narrative Essay:
Diversity in the Workplace: A Personal Experience (2012, May 30) Retrieved June 18, 2013, from http://www.academon.com/narrative-essay/diversity-in-the-workplace-a-personal-experience-151223/
"Diversity in the Workplace: A Personal Experience" 30 May 2012. Web. 18 June. 2013. <http://www.academon.com/narrative-essay/diversity-in-the-workplace-a-personal-experience-151223/>