Abstract The paper outlines a marketing plan for a coffee shop that will be known as Coffee Time. The paper looks at difficulties in selling services, the target market, market research methods, consumer characteristics, the competitive environment as well as promotion and pricing strategies.
Outline:
Product or Service
Brand name & Rationale
Type of Business
Challenges of Selling Services
Target Market & Research Methods
Target Market Characteristics
Final Consumer Characteristics
Market Needs Being Satisfied
External Environment Influence
Market Research Techniques
Promotion Strategies
Initial Pricing Schemes
From the Paper "The product or service in this case is coffee as well as various tea drinks which are to be marketing in a concept for a coffee shop. The restaurant industry is composed of two major segments: the full-service segment and the fast food segment. However, over the past decade a novel concept has quickly been developing into a new segment of its own: the quick-casual segment. Coffee Time has found a niche market product in its mixed coffee/tea products and has planned its menu to include, in addition to fresh breads, such items as: salads, soups, gourmet roast coffees, and other specialty type food and drink items such as teas, chais, and other gourmet style teas. Per the coffee industry, the specialty coffee market is and always has been a fractured market with the exception of Starbucks ("IS"). "
Abstract This paper explains that the emergence of the global consumer or Euro-consumer can be attributed to the marketing activities of large multi-national organizations, rather than changes in consumer behavior; however, at the same time, more and more businesses have begun to market internationally because of the emergence of the global and Euro-consumer. The paper stresses that the major issues in designing international marketing campaigns are price, including the cost of transportation, tariffs, importer, wholesaler and retailer margins in addition to the factory price and the promotional process in which the main issue is communication adaptation. The paper states that the international hospitality industry has responded to and created global trends by solving consumer demands, such as easy purchase, last-minute bookings and non-conventional tourism, by using the internet for books, providing in-room guest portal services and eco-tourism.
Table of Contents
Introduction
The Global or Euro-consumer International Marketing Planning
International Marketing Techniques
Has the International Hospitality Industry Responded to or Created Global Trends?
Conclusion
From the Paper "Ultimately, the world is undergoing unprecedented social and cultural changes as global trade in consumer goods begins a new phase of expansion. Global communications media and cheap air travel have reduced the costs of cross-cultural connections of all kinds, increasing trade, tourism, and consumerism to new levels -- and bringing about the emergence of the global and Euro-consumers. At the same time, following the collapse of the Eastern Bloc communist countries, capitalism has become more omnipresent, less nationally-limited, and more influential all over the globe. All of these occurrences have contributed (along with mass marketing campaigns) to the development and emergence of the global and Euro-consumers. Now that the global and Euro-consumer has emerged, multinational organizations direct their marketing accordingly to meet the changes in consumer behavior."
Tags: euro-consumer, behavior, price, promotion, internet
Abstract The paper defines one-to-one marketing as operating on the premise that consumers want more, not only do they want more, they want it now. It shows how one to one marketing offers consumer's unlimited choice, personalization and customization, oftentimes from the privacy of the customer's home. One-to-one marketing has revolutionized the way firms do business, as a world of opportunity has been unveiled. This paper will discuss how such technologies have changed consumermarketing. It shows how the Internet, customer relationship management and related technologies have allowed both the consumer and the marketing executive to satisfy their objectives.
From the Paper "The Internet has the capability of reaching over a billion people from all around the world. The Internet is never closed, as it allows the busy working mother to purchase a new desktop for her business, it allows the college co-ed to send his mother balloons for her birthday, it allows a concerned grandparent to find information on dysgraphia because her grandson was recently diagnosed with the disorder. For businesses, this means an increase in exposure and profits, as the Internet has become a way to streamline costs as well as market to particular groups of people. The Internet is an unlimited gateway to potential customers, as technology advances, the World Wide Web will allow firms to accomplish more than ever. A limitation of the Internet lies in the same properties that render it so attractive to businesses. A business cannot just put up a website and expect to see the customers and the cash come pouring in. A website is not a storefront in that people cannot just drive by and see it, no one just drops on in, if not referred by another site, web banner or search engine."
This research examines consumer behavior and demand and considers the ways in which companies can use consumer behavior theory to increase demand and quantity demanded goods and services.
Abstract This paper discusses how companies need to understand consumer behavior in order to determine the best way to shift demand in favor of their products. When companies are able to ascertain why consumers purchase particular goods and services, they can tailor their marketing efforts to address the needs of consumers. It explains how this increases sales, and improves the profit performance of the organization. It also discusses how consumer behavior can also help companies increase demand by helping consumers accept new uses for existing goods and services. It examines the close relationship between consumer behavior, demand, and marketing.
From the Paper "According to some analysts, American consumers are spending a higher percentage of their incomes than most other industrial nations, and even higher percentages than they have in the past. In 1998, consumer income increased by five percent, but consumer spending increased six percent. Consumer saving was approximately one-half of one percent of income (Walden, 1999, p. 46).
At the same time, consumers are taking on additional debt, also for purchases. American consumers spend an average of 18 percent of income on non-home loans, a record level of indebtedness (Walden, 1999, p. 46). This causes some economists to be concerned about the possible ramifications of a downturn in the economy. The concern is that consumers lacking sufficient savings to withstand a downturn will slow or even halt spending, and some consumers may be forced into bankruptcy in this situation because they lack appropriate financial resources."
Abstract The paper presents an evaluation of a company using Dell as the benchmark for the evaluation. The paper analyzes Dell's IT infrastructure, supply chain and extensive use of key performance indicators and metrics of performance. The paper concludes that the consumer laptop market is very attractive although there are many processes the engineering, IT, marketing and supply chain organizations will need to consider. The paper also looks at the ethical question of whether the company can produce the high end performance laptops reliably enough to gain and keep customers' trust.
Outline:
Executive Summary
Assessing the U.S. and Global Laptop Market Lessons learned from Dell
Summary of Strategic Recommendations
Ethical Considerations of entering the Consumer Laptop Market Conclusion
From the Paper "With the intent of finding greater price elasticity in consumer markets, the CEO of our company has requested an analysis of selling our enterprise-class laptops to the consumer markets. His reasoning is that the enterprise markets that are comprised primarily of large corporations are increasingly turning price into the only differentiator in evaluating ours and competitor's laptops. Selling into the consumer market gives our company the opportunity to differentiate on branding, a more precise approach to segmentation and the development of strategies that focus on buyer behavior, and the development of future product strategies based on the unmet needs of this entirely new market."
Abstract This paper discusses how businesses have increased their rate of targeting green consumers, those who are concerned about the environment and allow it to affect their purchasing decisions. The paper identifies the three particular segments of green consumers and explores the opportunities businesses have with green marketing. The paper also examines the message of green marketing and describes the deceit of 'greenwashing'. The paper considers three green campaigns of the New Leaf Paper company, the Courier Corporation and Clorox bleach and concludes that green marketing is something that will continuously grow in both practice and demand.
Outline:
A Green Introduction
The Green Consumers The Opportunities Available To Green Marketing Green Marketing's Message
The Deceit of Greenwashing
Three Campaigns
Conclusion
From the Paper "Green marketing is a phenomenon which has developed particular import in the modern market. This concept has enabled for the re-marketing and packaging of existing products which already adhere to such guidelines. Additionally, the development of green marketing has opened the door of opportunity for companies to co-brand their products into separate line, lauding the green-friendliness of some while ignoring that of others. Such marketing techniques as will be explained are as a direct result of movement in the minds of the consumer market. As a result of this businesses have increased their rate of targeting consumers who are concerned about the environment. These same consumers through their concern are interested in integrating environmental issues into their purchasing decisions through their incorporation into the process and content of the marketing strategy for whatever product may be required. (Menon and Menon 1997)"
Abstract This paper discusses consumer product development and how new products are being offered and marketed to the retail consumer. According to the paper, these new products must be subjected to rigorous product testing before being released on the market. The paper further discusses how testing a new consumer product before retail involves testing the product with respect to not only consumer appeal and usability, but also in terms of its substantive qualities such as strength, fire retardation and assembly. This research proposal is an outline of what must occur when conducting consumer product testing.
Outline:
Abstract
Introduction
Problem
Sample Procedures
Descriptive Statistics and Research Outcomes
Conclusion
From the Paper "With reference to the sample selection issue the investigator is obliged to follow the principal of random sampling and if this cannot be achieved then the statistical tool chosen to analyze the data must be modified to correct the non-random selection process. However, randomization is always the best rule to follow. In the above-described focus group situation the 25 member sample would be obtained by one of two methods: garnering information about the number of toddlers currently attending as many as 10 local daycare centers wherein the enrollment is at least 30. Out of the 300 possible population, 25 mothers and fathers would randomly be selected and asked to participate in the focus group. The actual selection process would be based on the Table of Random Numbers sampling technique (Kerlinger, 1964). Further, knowing that a parent's time is valuable each attendee would be paid a reasonable amount to attend the focus group seminar. The data obtained from the focus group would then be tabulated with respect to that which is most important to parents when selecting a safe toy for their children. Those items most important would then be followed up my actual lab testing of the toy itself."
Abstract Children wield enormous purchasing power, both directly and indirectly. They are able to persuade and influence parents on what to buy. The aim of this paper is to see by which means children "learn" to act as consumers and what they buy, according to their age, their social status and the message children want to express through the things they buy. It looks at how marketing to children is all about creating pester power, because advertisers know what a powerful force it can be.
Outline:
Importance of the Children's Market Socialization of Child Consumers: Role of Parents and Peers
What do Children Consume How Marketers Target Kids: Advertising to Children
From the Paper "Age is a primary factor in determining how children manage the decision process. Young children depend almost exclusively on internal factors when making decisions, product choices. The decision and adoption processes are driven by satisfying his or her internal needs or wants. As children grow into adolescence and the teenage years, their experiences and identities continue to develop and the external factors, the learned behaviour, begins to dominate the consumer decision process. Reference groups influence behaviour by means of providing examples of behaviour for teens to draw social comparisons of themselves to others
The socialization process is a function of growth and maturation. It is also shaped by other sociocultural factors such as schools, peers, social class, self-concept, family and media. "
Abstract The paper examines the strengths and weaknesses of both the consumer and commercial market in terms of HydroCan's market entry for its StaGreen technology. The paper provides a SWOT analysis and discusses the marketing strategies of pricing, promotion, place and product. The paper concludes with a recommended implementation plan to start recruiting sales representatives to promote the product to the relevant course owners in the commercial market. Appendices of figures and tables are included.
Outline:
Introduction: Statement of Problem
Market Audit
SWOT Analysis
Market Strategies - Consumer/Commercial Market Implementation Plan
From the Paper "StaGreen is a chemical fertilizer with the added advantage of being able to retain moisture longer on the roots of the common types of grass used for lawns, which lowers the need for manual watering up to forty percent (40%). HydroCan is in the process of obtaining the patent for this technology and as such can use this advantage when analyzing the market. The market does not have a product like StaGreen; however there are close substitutes in the form of fertilizers in both markets. For the consumer market current prices are based on relative market share and strength, with market leaders having higher prices. The commercial market features each competitor having and maintaining their respective market share within their respective price ranges."
Abstract The paper identifies and analyzes the characteristics of these three consumermarket groups and then discusses ways in which marketers can use those characteristics to profitable advantage. The writer employs statistics to give a numerical focus to the population in the United States today, outlining characteristics of each population and giving marketing strategies for reaching each consumer group.
From the Paper "The best way to reach these immigrants (and their potential dollars) is through the distribution of radio commercials and staff-produced stories on Spanish-language radio programs. Moreover, because the country at large expects strong increases in the Hispanic people, media companies are spending large amounts of money hiring consultants to help them do a better job of reaching Hispanics (Medina, Saegert, & Gresham, 1996)."
Abstract This paper discusses the relationship between marketing research and marketing strategy and tactics, according to Pravat Choudhury and Geng Cui's article, "Consumer Interests and the Ethical Implications of Marketing: A Contingency Framework," as it appears in the "Journal of Consumer Affairs". The paper includes a brief summary of the article, describing the purpose of the marketing research and assessing the importance of this research in relation to the organization's marketing strategy and tactics. A summary of the research is presented in the conclusion.
From the Paper "While some studies have examined the ethics of market segmentation and selection, the authors point out that there has not been any effort to date to synthesize these various issues to provide a comprehensive understanding of the ethical implications of the marketing exchange. In this article, the point is made that multinational corporations have frequently experienced difficulties with their marketing strategies in other countries in past years, but these difficulties have almost always been at the expense of the consumers such as the notorious Nestle's baby formula scandal. In past decades, though, the most a multinational could reasonably expect in terms of negative consequences for such marketing practices would be a minimal lawsuit compared to the profits generated and some passing bad publicity that would invariably evaporate over time."
Abstract This paper analyzes the cereal industry especially with regards to the "euro-consumer" and makes recommendations for the future of the industry. The paper specifically considers the three major cereal types (staple, healthy, children's) and focuses on the top two cereal producers, Kellogg and Cereal Partners, the latter being a strategic alliance between General Mills and Nestle.
Table of Contents:
Abstract
Market Background
The Euro-consumer Market Shares and the Joint Venture in European Breakfast Cereals: Barriers & Solutions
General Strategies
Staple Products
Analysis
Recommendations
Children's Market Analysis
Recommendations
Healthy Products
Analysis
Recommendations
From the Paper "Since it is a children's market, it may be viable to explore more creative product concepts that would capture the taste of Euro-consumers. Probably researching and developing new flavours, coming from delectable fruits will do. Also, it should be leaning towards a healthier packaging to be able to provide better nutrition to the market. After all, it is still the parents who get a say in buying or not buying the product, and health issues are always a concern for them. This means that the products should have more vitamins and minerals as compared before. Such tactic is viable in that breakfast cereals have become a staple meal for many children and thus it requires all the needed nutrients for growth and development. For those who are lactose intolerant, it might be better for the companies to innovate breakfast cereals in such as way that the taste and nutritional content will not alter. An example of which is cereal cookies or cereal chocolate bars. In this case, we can also capture the market of those who might not be able to consume the typical cold milk and cereals. That is, one must assume that there is a perceived and potential market for such a product."
Analyzes Dove's unique and very successful marketing strategy, Campaign for Real Beauty, which took an old idea and presented it in a new and different way.
Abstract This paper explains that, because consumers are bombarded each day by thousands of messages, the challenge for advertisers is not only to get their advertisements noticed but also to have consumers remember them. The author points out that, through global market research, Dove was able to identify an emotional issue amongst its target market that, surprisingly, was very consistent both globally and culturally. The paper discusses the way that Dove's Campaign for Real Beauty used an eye-catching and discussion provoking message plus promoted the sharing of ideas among consumers with similar interests. The author stresses that this interactive meeting of real people and the subsequent exchanging of ideas, experiences and support is what made the campaign a true marketing success. The paper includes many color illustration and charts.
Table of Contents:
Executive Summary
Introduction
Integrated Marketing Communications Plan
Objective
Strategy
Target
Proposed Elements
Advertising
Website
Public Relations
Integration of Campaign Elements
Success in Meeting Objectives
Recommendations
Appendix 1: Dove History
Appendix 2: Promotional Mix
Appendix 3: Dove Websites
Appendix 4: Competitor Websites
From the Paper "Since the inception of the campaign in 2004, Dove has seen double digit growth in a category that typically grows at 2-3% per year . The campaign for real beauty has won countless awards and the campaign website has received more than 2.5 million visitors . The brand has significantly increased its emotional appeal amongst its target market with associations such as "confident", "fun" and "energetic". The high-risk bet that Unilever made paid off; Dove was able to increase market share, create an exceptional marketing campaign, and all while preserving the practical strengths of the brand."
Tags: clutter, emotional bonds, global market research, self-esteem building, integration
Abstract The writer of this paper examines the effectiveness of e-commerce as well as online marketing. This paper cites the distinctions between selling business-to-business and business-to-consumer, as well as the measures involved in securing transactions made over the internet. This paper details the B2B method, business-to-business, which contains applications that facilitate or enhance relationships among enterprises and among two or more companies. B2B websites supply products or merchandise from one business to another. The B2C method, business-to-consumer, is a comparatively newer domain and generally associated with electronic selling over the internet. The B2C class includes electronic purchases, online information and interactive games purchased via the internet. This paper also touches on other types of e-commerce methods including pop-up advertising and email-marketing. This paper delves into security matters relating to e-commerce and online marketing, in which both consumer and businesses are vulnerable to a broad range of security issues. This paper focuses on EDI, electronic data interchange norms, which is a collection of formats employed to define electronic documents while also dealing with authentication and encryption issues, in order to provide the utmost privacy and security.
From the Paper "In case of a B2B, there are increased chances that smaller sellers have an opportunity for their products to be catalogued alongside bigger, more reputed sellers. Likewise it might be possible for a company to retail products which would have been otherwise wasted in the absence of sales-like a unutilized truck capacity in case of a shipping company. A third means business dealings might be more useful by way of taking part in a B2B is through integrating backward procurement software into the present supply chain, thus lowering interval time between getting the orders and carrying it out at the same time making sure that necessary inputs are present at the time of necessity. B2Bs can give scope for the outsourcing of non-core assignments like direct sales process, or coalition endeavors inclusive of mutual product designs."
Abstract This paper attempts to provide a basic definition of marketing. It explains that the marketing process not only deals with pricing and promotion of a particular good or service, but also the logistical measures employed to create and deliver the good or service to the end user. The paper addresses two of the most common forms of business transactions, that of business to consumer (B2C) and business to business (B2B). The paper also delineates the four Ps of marketing: product, price, promotion, and place. The paper compares the websites of the Target department store and the UPS package delivery service to illustrate the above issues. It concludes that marketing is one of the most important aspects of conducting business and, although the methods of implementation may differ between the B2C and B2B models, many aspects remain the same--providing customers with the product and/or service that they desire.
Outline:
Business to Consumer Business to Business
Similarities
Differences
Conclusion
From the Paper "The similarities of the Target and UPS websites are easily noticed when viewing them from a marketing perspective. Both attempt to cater to their site's primary visitors. With Target, the primary customer is that of the individual consumer. As such, general and specific browsing of products, along with catchy designs and graphics, are ubiquitous. UPS has also designed its site around its end-user, which appears to be someone in a business-related capacity. To reflect this, the site concentrates more on functionality and information than it does on graphics and enticement; a fact that also speaks to the differences between the two sites."
