Abstract This paper is a case study of conflict and conflict management in a business setting. It evaluates steps required to fix a dysfunctional working relationship between two managers in the IT department including the types of interventions the company should consider and why they might or might not work
From the Paper "Brooks ran the IT department for Balt Healthcare. Brooks assumed he was in charge of the IT function, Senior management decided to go outside of Brooks' organization to create a team to build a team to create an e-commerce solution. This became a source of conflict. The manager Gantman who was assigned the e-commerce project has a history of unresolved conflicts with Brooks. Even though Gantman has a mandate from senior management to complete this assignment he needs Brooks' cooperation ..."
Tags: conflict management, case study, intervention, manager, leader, coaching, training, third party intervention, team building
Abstract This paper reports on a human resource managementcase, noting how a company manufacturing a unit for a toy company may be affected if the toy company stops buying the part. The paper further notes the impact this will have on the HR system and how this might be mitigated before it becomes a problem.
From the Paper "The contract the company has with the toy manufacturer needs to be examined for this sort of contingency and for how the contract can be enforced. Research should also be conducted to see what other manufacturers might be able to use this component and how well they could replace the toy manufacturer if that becomes necessary. Projections need to be made for human resource needs with and without this particular order. "
Abstract This paper examines a case involving conflict management - a case in which two managers for a large company are at odds over one stealing personnel from the other and one charging that the other is letting his department grow too large. It is found that the changes in management in the various divisions once Henry was forced for medical reasons to take a different role should have been better monitored by the Director and his staff.
From the Paper "The problem facing John could have been avoided if he had heeded some of the earlier reports by Henry and if he had looked into the situation when he should. The changes in management in the various divisions once Henry was forced for medical reasons to take a different role should have been better monitored by the Director and his staff. Such changes always have the potential for dissension and personality clashes, yet John has waited until the crisis ahs erupted into the open before analyzing the situation and determining the need to do something about it."
Abstract This paper deals with issues raised in three case studies in hospitality management. The writer discusses topics raised by trainees James and Melissa who have three issues they would like to be discussed. The writer describes that they wish to know how to make a good first impression on their new employees. The writer demonstrates that this begins with dress with a fully professional mode of dress and a bearing that matches and that conveys assurance, certainty and understanding all at the same time.
From the Paper "Employees want to know who is in charge, so bearing is important in conveying this. A professional attitude also conveys both assurance and the tone for the company so employees know what sort of tone to adopt themselves. Second, they want to know what leadership skills are most important for managers of service employees. The skills of most importance are also the sorts of behaviors the manager wants from employees."
Abstract This paper is a summary of an operations managementcase study of ToysPlus, Inc. It provides a background of the small, privately held company in the toy industry and its annual sales. It also loooks at the company's start in 1951 with a durable, low priced line of plastic toys and trucks and its expansion since its inception adding games, dolls, other toy vehicles and novelty items to its inventory.
From the Paper "ToysPlus Inc is a small privately held company in the toy industry with annual sales at about million. The company was started in with a durable low priced line of plastic toys and trucks. Since its inception ToysPlus Inc, has expanded to add game ..."
Abstract The paper focuses on a case study involving Flextronics' transition to original design and manufacturing, ODM, from contract design and manufacturing, CDM.
From the Paper "Flextronics is a company that originated in New Jersey, but that is now based in Singapore. It manufactures many of the cell phones and other electronic equipment in use around the world, although these products do not carry the Flextronics name but rather the name of the companies that contract with Flextronics for manufacturing services."
Abstract This document provides an information management plan for Acme Home Improvements de Mexico, SA de CV (ACME). The information management plan lays out the overall approach to planning and implementing an information management infrastructure that integrates suppliers, vendors, and internal processes with back office functions. The plan is meant to illustrate the need for data and information transparency, real-time accuracy, and universal platforms.
From the Paper "This brief information management plan is intended to provide the platform necessary for Acme Home Improvements de Mexico, SA de CV (ACME). ACME can utilize some of the reporting and record keeping requirements instituted through Sarbanes-Oxley as a foundation for its information management plan because, as industry analysts have pointed out, linking financial reporting requirements with supply chain data provides a more complete picture of an enterprises transactions (Protiviti, 2003). ACME needs an information management plan to guide its forward strategy and to enable it to avail itself of industry best practices for information management is no longer a value added component but is now a basic core competency of a business enterprise."
Abstract This paper cites the fact that Ashland Oil Inc. at the beginning of this decade recognized that it had a management crisis and that it needed to gain control of it in order to cope with the unforeseen shifts in the oil business. It shows that in 1991, the company made a number of decisions regarding how to prepare for a crisis, after it had faced a crisis with a major oil spill in 1988 and had not handled the situation as well as it might.
From the Paper "The public sees long line at the gas pump and notes the rising costs of oil and may believe that the oil companies are making money hand over fist and doing so with relatively little effort. In fact, though, whether an oil company can weather the ups and downs of the oil business depends on the management of the company. Ashland Oil Inc. at the beginning of this decade recognized that it had a management crisis and that it needed to gain control of it in order to cope with the unforeseen shifts in the oil business. Americans have been aware of an oil crisis since the 1970s, when the first oil crisis brought higher prices and long lines and made Americans more aware than ever before of their dependence on foreign sources for their oil and energy needs."
Abstract This paper defines and discusses care management in nursing from the early 1900s to the present. The paper examines the roles of nurse casemanagers and enumerates the advantages and disadvantages of nurse casemanagement. The paper also mentions the training needed to be a successful nurse casemanager and assesses the future of the profession.
From the Paper "This paper looks at what constitutes case management, how it developed historically, the roles of nurses in case management, and the advantages and disadvantages of case management...."
Abstract This is a paper examines a health assessment of an elderly individual, including the choice of assessment tools, and the outcome and case presentation. Here, a 78 year old male with type two diabetes, high blood pressure, obesity and high cholesterol presented for a wound that did not heal properly. The assessment and decision for casemanagement and the presentation on casemanagement was based on the Neumann Systems Model which is a holistically based model calling for an interdisciplinary team.
From the Paper "Case Management and the Elderly: Case management is rapidly becoming a requirement for the growing population of elderly individuals who experience a chronic or debilitating health issue. This paper presents a comprehensive assessment of a 78 year old male diabetic patient who presented to a community clinic setting for problems related to a wound that was not healing properly and discusses the various assessments used and the role of case management. The case presentation will incorporate the comprehensive nature of health assessment requirements for the elderly consistent with the holistic nature of the Neumann Systems Model. Based on the case presentation, the need for a case manager and the development of a multi-disciplinary team of healthcare professionals in the community health setting are required. Plans for follow-up and continuity of care are provided as are schedules and type of monitoring and future evaluations."
Abstract This paper evaluates the advisability of employing someone for the position of Accounts Manager in the cases study of Diversico Management Consulting, Inc.. The author points out that the stated objective for this case is to justify the capacity of the Company to fund the salary for the new Accounts Manager position through more effective use of the Company's current assets.
From the Paper "A proposal has been made at Diversico Management Consulting Inc to employ a person for the new position of Accounts Manager. The annual salary cost for the Accounts Manager position is projected to be ... . Before a person can be employed for the position of Accounts Manager, the company president has demands that the Accounting Department at Diversico Management Consulting, Inc. provide evidence that the Company can afford to pay an additional per year in salary for the new position. The stated objective for ..."
Tags: Diversico Management & Consulting, Current Position, Accounting
Abstract This paper discusses how the lessons of strategic management in managing change can be seen in the case of a soft drink bottler who tried to cut corners and did not recognize the importance of multidisciplinary strategic management in such a situation. It looks at how the company was implementing a major ERP solution and how, even though the project was completed, there was significant loss of system functionality and personnel. After sinking millions of dollars in purchasing the software, the soft drink maker tried to cut corners during implementation in relying too heavily on its already overworked employees instead of taking advice from the consultants. The paper attempts to show how an analysis of this case reveals important lessons about multidisciplinary strategic management during periods of managing change.
From the Paper "Having an effective communications framework would enable the leadership to make a case for change (cited in Culpan, 1989). The role of the mid managers will be to address those issues which are considered to be important by the employees. In this respect, the HR managers should be involved as the change agents so that they will be able to continue to serve their responsibilities as the employee champion in the new organization structure as a result of the change. The most important leadership issues to be considered should be the alignment between the interests of the top management and those of the employees. By involving HR managers, this objective might be met. The potential problem might be strategic alignment of HR as it might not be involved in the current process of strategic planning (cited in Ganesh, 1997)."
Abstract This paper looks at how project based management is quickly becoming state of the art in management technique and theory. Every manager is occasionally presented with the project by their superiors but until recently, project management was not even a part of management education in many business schools. It examines the many types of projects and many project management techniques and explains how projects are comprised of phases and how certain techniques are contained within each phase. It proposes a case study of the Digilogic Corporation to demonstrate a technique called Lean Project Management. Lean Project management entails the management of a larger project by electing small, unique teams to perform small phases of the project.
From the Paper "One of the key issues in maintaining employees who have a current knowledge base is to identify and maintain the competency level that is required for a particular job. Until this time, job competency can knowledge level has been up to the manager. If they feel that an employee needs to improve their knowledge base, they would be responsible for assuring that the employee gets the training needed to come up speed. As the company grows, it is becoming more difficult to maintain the level of quality upon which the company has based its reputation and success. It has become apparent that in order to enjoy their continued success; they will have to find a way to quantitatively measure their employees? competency levels."
Abstract This paper discusses stress management and its importance in workplaces today. The paper looks at how the possibility of stress can lead to absenteeism and low productivity and provides data and statistics on the business costs due to stress of employees. The paper then provides two case studies that document the approach that two companies took to handle the problem of stress suffered by their employees. The paper also suggests that companies adopt a more flexible work schedule and encourage the maintenance of a healthy lifestyle for employees.
Outline:
Case Studies
Vodafone
Ford
Conclusion
From the Paper "Vodafone is considered to be major telecommunication giant of Europe; the company has expended its services internationally, and is considered to be reputed. The ongoing competition within the field of telecommunication brought the employees of the company under serious threat to either perform well, else face termination of services, therefore the employees were under mental anxiety and worked accordingly, this resulted in greater failure for the company which was not able to achieve the targeted results even after revision. The company realized that its failure was attributed with the collapse of its supply chain system, further investigation revealed that the failure of the supply chain system was associated with the flaws and irregularities reported within the system."
Tags:case studies, work environment, employee management, mental anxiety, workload
Abstract This paper examines the financial status and forecast of The OK Company, a fictitious firm used for a financial case study. Key profitability, asset management, liquidity, and debt management ratios are analyzed. Financial performance is compared to industry and bench marked to the industry leader. Free cash flow is calculated and analyzed. Recommendations to management are made based on the analysis. Based on the recommendations a pro forma income statement and balance sheet is prepared for the upcoming fiscal year.
From the Paper "This paper is a financial analysis of The OK Company, a fictitious firm used in the study of finance. The case, as given, is reproduced in appendix A. This analysis is written from the viewpoint of a consultant who is retained by The OK Company to analyze their 2000/2001 financial reports and forecasts for 2002-2004. Reasonable assumptions are made and indicated in order to facilitate the case study.The following table shows the key financial ratios used to analyze The OK Company, and compare performance to the industry and leader."
