Papers on "Total Quality Management (TQM ) and W. Edward Deming" and similar term paper topics

Paper #024198 :: Total Quality Management (TQM ) and W. Edward Deming
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A discussion of the elements of the TQM approach including TQM objectives, programs and implementation.

Written in 2002; 900 words; 4 sources; $ 31.95

Paper Summary:

Discusses elements of the TQM approach. TQM objectives, programs and implementation. Need for employee commitment. Pioneering wotk of Deming within TQM. His focus on concrete changes that can take place in an organization committed to quality. His qualitative techniques. Initial rejection of Deming's approach by U.S. companies. The acceptance of his ideas in Japan.

From the Paper:

"Introduction
Total Quality Management (TQM) is a management approach which seeks to establish zero defects in any part of an organization, and which uses teams, worker empowerment and creative problem solving to accomplish this aggressive goal. Originally developed for the manufacturing sector, TQM programs are now found throughout organizations, including marketing, production, finance and customer support. A TQM program encompasses all aspects of a company's operations, including its hiring and promotional practices, the way the company itself is structured, and the culture that the company develops. In some cases, TQM programs are implemented in companies that already have some quality emphasis; in other cases, TQM programs are laid into companies totally lacking a commitment to quality. The way in which TQM is implemented..."

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