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Interpersonal Skills, 2006.
A discussion about the need for interpersonal skills at work, focusing on the need for communication skills.
963 words (approx. 3.9 pages), 9 sources, MLA, $ 34.95
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Abstract
The writer defines interpersonal skills and explains that those people who have these skills have high emotional intelligence, and not necessarily a high IQ. The paper explains that because of the teamwork needed in the workplace nowadays, it is important to have team players - those with good interpersonal skills. The writer suggests four points which are vital for developing interpersonal skills. In summation, the writer states that the key to interpersonal skills is being able to deal directly and honestly with all men and women, teams, bosses and different ethnic groups.
From the Paper
"What is clear from various articles an references that one can read about the importance of using and improving interpersonal skills is that, more than ever, you'll be left behind if you don't have those skills. Computers alone cannot communicate a personal approach - the dedication and loyalty, the know-how, and the ability to deal with members of your team, as well as those above and below you on the job. One has to think of the late President Ronald Reagan, who was known as "The Great Communicator" because, regardless of his politics and policies, he had the knack of communicating so everyone seemed to approve, at least of how he said what he had to say. There are not enough "good" communicators today. It is really important that managers or would-be managers, or those studying business in schools spend a lot of time learning how to deal both with their bosses as well as subordinates."
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Interpersonal and Counselling Skills, 2007.
This paper provides a reflective summary of interpersonal skills - counselling skills.
761 words (approx. 3.0 pages), 4 sources, APA, $ 27.95
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Abstract
In this article, the writer notes that counselling is a critical part of the social worker's professional weaponry not least because it forms a core skill used to communicate and build relationships among those involved in care. The writer points out that of course, it is possible for the social worker to utilize his or her own personal experiences as a guide which would have accumulated, as any citizen would, through the process of socialization. But the kind of people a normal citizen would commonly have dealings with would necessarily be selective - it would merely encompass a relatively narrow circle of family, relatives and friends from similar social and ethnic backgrounds. The writer maintains that what sets professional social workers apart is that they are forced to confront a diversity of people from all walks of life who bring with them their own sets of distinctive problems, beliefs and cultures, for which even the most experienced individual might be ill-equipped.
From the Paper
"At its most basic, counselling takes into serious consideration verbal and non-verbal speech as well as listening skills. Impressions that clients take away from even the most fleeting of encounters matter: if the speed at which counselling is provided is either too fast or too slow; if the nature of conversation is formal or informal; if the tone of voice, pitch and loudness differ - all this can lead to divergent experiences that leave a more indelible mark rather than the contents of what is said. Equally important would be the skill to listen, providing reassurances to the speaker to express themselves freely and openly. Resisting the temptation to interrupt, avoid misunderstanding, using body language, choosing the right environment in which to talk would be some key skills, while non-verbal skills, such as gestures, facial expressions, eye contact, orientation, touch and proximity to the speaker are important ways in which social workers can engage in fruitful communication."
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Interpersonal Skills, 2007.
An analysis of the importance of body language and verbal interaction in communication skills.
1,976 words (approx. 7.9 pages), 7 sources, MLA, $ 62.95
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Abstract
This paper presents a detailed examination of interpersonal skills and their relationship to communication. The writer explores the definition of interpersonal skills and provides a discussion about their purpose in the art of communication, both in social arenas, as well as in the workplace. The paper discusses the importance of both body language and verbal interaction during communication.
Table of Contents:
Introduction
What Are They?
Interpersonal Skills Explained
Conclusion
From the Paper
"For instance, if a person who wishes to communicate generally has trouble making eye contact and is aware that they possess that weakness he or she can make a conscious effort during future communications to maintain eye contact with the other person. Having weaknesses in and of itself is not a weakness in the effort to communicate orally as long as the communicator is aware of what the weaknesses are and makes the effort to work past them during each communication encounter.
Another important aspect of using interpersonal skills during oral communication is the ability to control one's own behavior. The temptation to fidget, look around, check watches and other displays of activity are tempting during communications however, these behaviors send the message to the other party that what they have to say is not important, or their concerns are not important. It is vital to the effective art of oral communication that a person with good interpersonal skills know how to control their own body language. This means maintaining a relaxed and comfortable body posture while communicating and listening, not glancing at watches, posters on the walls or doing other things that send a message of boredom and sitting in a manner that is receptive to listening. Some examples of this include easy relaxed posture, not crossing arms in the front of the body in an antagonistic stance and other methods by which the person in the communication feels comfortable and not on the defensive."
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Leadership, Interpersonal Skills, Decision-Making, 2002.
A study of business communication and management leadership skills.
3,880 words (approx. 15.5 pages), 9 sources, MLA, $ 106.95
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Abstract
This research paper analyzes the effect of leadership skills providing direction and interpersonal skills in interacting with others and decision making. It includes oral communication skills, written business communication, and perception skills important in analyzing problems and proposing solutions. The paper?s final component deals with organizational change and self-designing change management. The research paper is the basis of a proposal for a seminar workshop to enhance staff knowledge of such qualities as leadership and ability to interact with others for the enhancement of the capabilities of the staff.
Table of Contents
Abstract
Executive Summary
Statement of the Problem
Introduction
Improving Leadership and Interpersonal Relationship
Communication Skills (Written, Oral, Listening, Perception)
Organization and Planning
Conclusion
Bibliography
References
Works Cited
From the Paper
"Corporate executives with similar (corporate) background, in terms of corporate culture normally display strong leadership qualities, showing confidence in the strength of their convictions. As a result, participative management has been ushered in, with a focus on synergistic teamwork. Executives must learn to merge their own ideas with those of others in order to get the job done in a way that spells productivity for the corporation as a whole. Obviously this cannot be achieved in a situation where everybody says ?yes? to the boss or all are doing their own thing. Consider the following points:
1.When three or more people of equal rank meet with crisis, there is widespread reluctance for any member to exercise initiative. Reluctance increases with the size of the group....."
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Interpersonal Skills and Communication, 2005.
An overview of the importance of good communication skills.
1,724 words (approx. 6.9 pages), 21 sources, APA, $ 55.95
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Abstract
This paper examines how communication is a process by which we produce signals ourselves and receive and interpret the signals of others, using our five senses. The senses, used for human communication, are hearing/sound production, sight, touch, smell and taste. It also discusses the importance of non-verbal communication. The film "To Live Again" about the rescue and rehabilitation of a young woman after 16 years of solitary confinement in her own room at the hands of her mentally-ill mother, is used as an example to demonstrate the importance of good communication skills.
From the Paper
"The Johari model of the self or four selves provides insight into the role of self-awareness in communication. 'The Johari Window' is a model of constant size, but each section can vary, from very small to very large. As one aspect diminishes, one or more of the others expand. Similarly, as one section grows, one or more of the others must get smaller to accommodate the growth (Luft, 1984). The model has four basic areas, or quadrants, each of which represents a different aspect of the self; not separate pieces, but interactive and interdependent parts of the whole. The areas are the open self, the blind self, the hidden self and the unknown self (DeVito, 2001)."
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Interpersonal Communication, 2004.
This paper analyzes the significance of interpersonal communication by focusing on specific characters in the films: "Tuesdays with Morrie" and "As Good as it Gets."
900 words (approx. 3.6 pages), 5 sources, APA, $ 31.95
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Abstract
This paper defines the term interpersonal communication as the process wherein individuals collectively create and regulate human reality. The writer of this paper examines the interpersonal skills of several characters in both films while detailing the manner in which these skills were either effectively or ineffectively demonstrated. The writer contends and explains why effective interpersonal communication skills are crucial for creating and maintaining long-lasting and successful relationships.
From the Paper
"Communication is defined by Trenholm and Jenson as the process whereby humans collectively create and regulate human reality. Key words in this definition are process, collectively, create, regulate and reality. What is important in interpersonal communication is what people do when they are together one-on-one functioning as members of a team participants in a group."
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Interpersonal Communication, 2002.
Interpersonal communication, theories & models with evaluation of the author's own communication skills.
2,812 words (approx. 11.2 pages), 9 sources, MLA, $ 83.95
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Abstract
This essay examines the limitations of communication models by examining the writer's own communication skills and interactions. Covered are Linear & Interactive models of Communication, proxemics, gestures, body-language, non verbal communication, barriers, language, active listening, self-disclosure, Johari window & self reflection.
From the Paper
"Most of the verbal communication is from one individual to another. This is true in a family, social, or a work setting. One-on-one verbal communication affords the greatest opportunity for precise communication, because immediate feedback from the receiver can tell whether the message has been understood accurately. However communicating effectively involves more than just accuracy. The purpose of most communication is to influence the attitudes and behaviours of those whom we address. Since the human race is composed of billions of individuals, each with a different way of responding, no one approach is universally effective. It is therefore important to learn to express ones self accurately and in a way that will accomplish the purpose toward the individual being addressed. (Lewis & Slade 2000)"
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Managerial Roles and Skills, 2004.
This paper discusses managerial roles and skills common to supervisors and managers.
675 words (approx. 2.7 pages), 2 sources, APA, $ 23.95
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Abstract
This paper defines the skills required for business leadership, including communication skills and other interpersonal skills.. The author outlines the various roles played by supervisors and managers. The paper cites the theories of Richard Boyatzis.
From the Paper
"Richard Boyatzis more than ... years ago identified the basic competencies required for effective supervision or management. Among those competencies, Boyatzis included excellent communication skills, the ability to work well with others, a high level of motivation and positive self-esteem, accurate self-assessment, logical thinking ability and the ability to use power effectively in such tasks as planning, organizing, controlling, motivating and coordinating .While countless books on managerial and supervisory skills and competencies since Boyatzis' ... year-old classic "The Competent Manager" was published and while terminology and buzzwords ... "
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Management Skills and Competencies, 2004.
A personal development plan for the improvement of management skills.
1,500 words (approx. 6.0 pages), 6 sources, MLA, $ 49.95
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Abstract
This paper outlines the key management skills and competencies needed for 21st century managers. They fall into the three major categories of technical, conceptual, and interpersonal skills. For each skill, the paper analyzes the writer's current capabilities. The second part of the paper includes a personal development plan. It outlines the steps the writer will take to improve in three areas of the prior discussed skills. Included in this discussion is a time-frame for completion of each step and a method of measuring progress. Obstacles for each action are also noted.
From the Paper
"The conceptual skill of vision is the third area where my improvement could benefit my career most. To have vision, one must know their industry intimately. As such, I will begin to investigate our competitors, providing an organizational analysis to identify their strengths and weaknesses. In addition, I will look closely at the industry we operate in, identifying the opportunities that may be available as well as the potential threats, in addition to identifying the forces that affect the industry as a whole. Lastly, I will investigate top companies in other industries whose methods may be of value to our company. This will begin after the completion of my work on the relationship building skills and is anticipated to last approximately four months. The primary obstacle to this step will be in locating the pertinent data for each company. Resources such as Hoovers and D&B should provide some information, other information may be found in trade publications as well."
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Nonverbal Communication Skills, 2005.
Defines nonverbal communication and examines the importance of studying this communication method.
2,300 words (approx. 9.2 pages), 7 sources, APA, $ 70.95
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Abstract
In the present day, nonverbal communication evokes the interest of a broad spectrum of academic disciplines including psychology, sociology, anthropology, communications, and linguistics and has a similarly wide scope. Most research in the field of nonverbal communication, however, has focused more on the process rather than the skills aspect of the subject.
In this paper about nonverbal communication skills, the author discusses the following questions:
Why learn about nonverbal communication?
What are the challenges of interpreting nonverbal messages?
Why is it important to understand nonverbal communication code?
How does nonverbal communication help us improve our interpersonal communication skills?
From the Paper
"Another important culturally different aspect of a common non-verbal gesture is the appropriateness or otherwise of "eye contact." In most Western cultures, particularly the United States, making of eye contact is considered to be very important. Americans perceive people who do not make eye contact during conversation as evasive and untrustworthy; they are often considered to be hiding something. Most American business communication books recommend it as vital for success during interviews and during making of speeches or business presentations. Making direct eye contact in several Eastern and African cultures, on the other hand, is considered to be extremely rude and insulting-especially if the people involved are different in status, power or age. Children in many Asian and Latin American cultures are taught to show respect to authority figures by avoiding to look into their eyes."
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Interpersonal Conflict, 2005.
A discussion on how to manage interpersonal conflict in the workplace.
2,801 words (approx. 11.2 pages), 11 sources, APA, $ 83.95
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Abstract
This paper examines how managing interpersonal communications and conflicts in the current workplace environment calls for a skillful blending of traditional management communications skills and recognition of the changing nature of the workplace, and of the variety of employee situations within it, from on-site to remote work. It looks at how in addition to the new characteristics of the workplace such as the technologies that demand faster decision-making than ever before, there are also traditional problems as yet unsolved, among them the attitude toward older workers, workplace harassment and sexual abuse. This paper attempts to shed some light on all of these issues, proposing the best general role models for managers to follow in dealing with them.
Outline
Managing Interpersonal Conflicts
How Conflicts Usually Arise
Aspects of Relationships in the Workplace
Recognizing Sexual Harassment in the Workplace
Characteristics of Strong Manager/Employee Relationships
Conclusion
From the Paper
"Managing interpersonal conflicts would seem to be central to any manager's job. One can do it by draconian measures-threatening to dismiss workers who are habitually engaged in conflict-or one can do it by understanding the causes of conflicts and addressing each instance appropriately (which might, of course, result in dismissal at times.) In order to understand how conflicts arise and how to address them, managers need to realize, first and foremost, that employees are not automatons. Every employee, whether his or her work is mainly with other employees or with a combination of other employees and the company's customers or clients, will be performing not only physical and mental labor, but emotional labor as well."
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Interpersonal Skills, 2006.
A discussion about the need for interpersonal skills at work, focusing on the need for communication skills.
963 words (approx. 3.9 pages), 9 sources, MLA, $ 34.95
»
Click here to show/hide summary
Abstract
The writer defines interpersonal skills and explains that those people who have these skills have high emotional intelligence, and not necessarily a high IQ. The paper explains that because of the teamwork needed in the workplace nowadays, it is important to have team players - those with good interpersonal skills. The writer suggests four points which are vital for developing interpersonal skills. In summation, the writer states that the key to interpersonal skills is being able to deal directly and honestly with all men and women, teams, bosses and different ethnic groups.
From the Paper
"What is clear from various articles an references that one can read about the importance of using and improving interpersonal skills is that, more than ever, you'll be left behind if you don't have those skills. Computers alone cannot communicate a personal approach - the dedication and loyalty, the know-how, and the ability to deal with members of your team, as well as those above and below you on the job. One has to think of the late President Ronald Reagan, who was known as "The Great Communicator" because, regardless of his politics and policies, he had the knack of communicating so everyone seemed to approve, at least of how he said what he had to say. There are not enough "good" communicators today. It is really important that managers or would-be managers, or those studying business in schools spend a lot of time learning how to deal both with their bosses as well as subordinates."
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Interpersonal Stress, 2007.
This paper examines and compares two studies on the topic of interpersonal stress.
1,182 words (approx. 4.7 pages), 2 sources, MLA, $ 40.95
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Abstract
The paper explains that interpersonal stress occurs when a relationship between two people is important to one or both participants and at least one of the participants is not getting the desired responses from the other one. The paper looks at the work of Anita DeLongis and Susan Holtzman who explored the effect personality plays on a person's ability to cope with interpersonal stress in a variety of ways. The paper also reviews the studies of D.S. Moskowitz who looked at the issue of interpersonal stress in a more abstract way. The paper compares their ideas and concludes that both authors contributed thought-provoking ideas about the analysis of stressful interactions.
From the Paper
"DeLongis and Holtzman (2005) have looked at the effect personality plays on a person's ability to cope with interpersonal stress in a variety of ways. In the article cited, they looked at two different situations where family interactions would likely to be stressful sometimes: when one of the partners has a significant debilitating illness (in this case, rheumatoid arthritis), and when the family unit has both children and stepchildren living under the same roof. They explored the possible clinical applications of their findings."
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Interpersonal Communication in Hollywood, 2005.
An analysis of interpersonal communication in Hollywood using the film "Boondock Saints" as an example.
1,380 words (approx. 5.5 pages), 3 sources, APA, $ 47.95
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Abstract
This analysis of interpersonal communication in Hollywood uses the 1999 Troy Duffy directed film "Boondock Saints" to illustrate how nonverbal communication impacts interpersonal communication, as outlined in the theories of Judee K. Burgoon in 'Nonverbal Signals' from the "Handbook of Interpersonal Communication".
From the Paper
"In Troy Duffy's Boondock Saints two Irish Catholic brothers Connor and Murphy MacManus work and live in Boston Massachusetts. When the two brothers accidentally murder some mafia thugs they turn ..."
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Interpersonal Communication, 2007.
A look at uses and theories regarding interpersonal communication.
2,244 words (approx. 9.0 pages), 9 sources, MLA, $ 69.95
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Abstract
Interpersonal communication is the communication that takes place between two persons who have an established relationship. This paper examines the different types of coummunication such as face-to-face and looks at how, with inventions such as the telephone, fax machine, Internet, email, and other technological mediums for communication, a lot of face-to-face communication has been minimized. It discusses how interpersonal communication functions for many purposes: to learn, influence, help, and more. It also looks at some of the different theories regarding interpersonal communication such as the uncertainty and reduction theory, the social exchange theory and politeness theory.
From the Paper
"One motivation that underpins interpersonal communication is the acquisition of information with which to reduce uncertainty (Health and Bryant, 2000, p.153). The uncertainty and reduction theory presumes that high uncertainty prevents intimacy, and low uncertainty creates intimacy. Within an interpersonal interaction, people communicate to reduce the amount of uncertainty. During interpersonal communication, the reduction of uncertainty follows a pattern: the entry stage consists of general information about a person's sex, age, race, and/or social status, among other things. "
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