| Papers [1-15] of 100 :: [Page 1 of 7] | | Go to page : 1 2 3 4 5 6 7 —> | Search results on "HOTEL MANAGER": |
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Hotel and Motel Management and Operations, 2005.
A look at how technological advances have affected and benefited the hotel management industry.
2,610 words (approx. 10.4 pages), 4 sources, APA, $ 78.95
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Abstract
This paper focuses primarily on current issues in hotel and motel management and operations, as well as the travel and tourism industry in general. More specifically, the paper discusses the utilization of technology as an asset in hotel and motel management and operations.
From the Paper
"For hotel and motel management and operations to be comprehensively understood, they must be considered within the context of the hospitality industry as a whole. Within this framework the management and operations of hotel and motel?s is best understood and analyzed (Gray & Liguori, 1993). The hotel industry has existed since the dawn of time. At one time or another all men traveled, and in the course of travel needed to find adequate lodging of some sort. Traditionally this lodging came in the form of a room or bed in the home of a stranger. The travel and tourism industry in fact emerged from the need of man to travel (Gray & Liguori, 1993). From the earliest times there is evidence that man sought out refuge from people and hospitality; as early as in Biblical times and in ancient Greece and Rome in fact there is evidence that people offered hospitality to traveling strangers (Gray & Liguori, 1993)."
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Hotel Management, 2002.
A look at the operations management required for successful hotel management.
1,150 words (approx. 4.6 pages), 6 sources, $ 44.95
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Abstract
This paper offers a well-structured and reasoned analysis of the need for flexibility in hotel management. Examples are offered in terms of positive and negative aspects of hosting large events such as conferences and banquets.
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Hilton Hotel Management, 1991.
This paper explores, as a case study, the experience of working in a specific culture, as a hotel-management trainee at the Hilton Hotels: Organization, operations, treatment of guests, competition, decision making and economics.
3,600 words (approx. 14.4 pages), 14 sources, $ 127.95
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From the Paper
"The purpose of this research is to explore as a case study the experience of working in a specific culture, as a hotel-management trainee. The plan of the research will be to describe and assess the employment experience from several points of view: first, in terms of anticipating the entry into and participation in the hotel organization; second, in terms of becoming acclimated to and working within the culture of the organization as it already existed; and third, in terms of a specific incident (or series of incidents) relating to the creation of a mode of personal behavior and attempt at re-creating a mode of behavior in the culture, not only by means of personal efforts but also by means of observing the behavior of others within the culture.
The idea of working for a season at a Hilton Hotel as an entry-level hotel manager seemed nothing but positive."
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Strategic Hotel Management, 2006.
This paper focuses on targeting the aging population demographic in the hotel industry as well as increasing nationalism and tourism.
2,735 words (approx. 10.9 pages), 5 sources, APA, $ 81.95
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Abstract
This paper explores the strategies and methods used in the hotel industry when targeting a more mature demographic as well as the importance of increasing nationalism despite the political situation around the world. There are several important factors to recognize in the aging population and its travel activities such as price, convenience and location. The writer of this paper details the key priorities for strategic hotel management including the importance in satisfying the customer regardless of age or nationality. The writer also considers the scope of the mature traveler's impact on strategic hotel management and marketing.
Topics covered in this paper include:
Introduction and Overview
The Effects of the Aging Population on Tourism and the Hotel Industry
Growing Nationalism
Conclusion
Bibliography
From the Paper
"For the aging population, a reduction in room charges may also be a means of getting more business from elderly travelers. It is important that, when reservations are made, that the reservations clerk confirm if a Senior Discount applies. There are, of course, many travel professionals who specialize in creating tours for senior citizens, and these bookings would normally inform the hotel about such discounts."
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Hotel Manager, 2002.
A job analysis of a hotel manager.
650 words (approx. 2.6 pages), 4 sources, $ 26.95
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Abstract
This three-page undergraduate paper discusses hotel management. The author examines the tasks a hotel manager performs, the training required to become a hotel manager, and the challenges and rewards involved in a career in the hospitality field.
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Brand Management in the Japanese Hotel Industry, 2003.
A brief examination of 10 articles and their impact on the subject.
920 words (approx. 3.7 pages), 10 sources, APA, $ 31.95
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Abstract
This paper examines ten articles on the subject of brand management in the Japanese hotel industry. It looks at brand management as an important part of most marketing activities and its importance to the hospitality industry. The paper also looks at the importance of building brand awareness, image and loyalty.
From the Paper
"Brand management is an important part of most marketing activities and can be particularly important in the hospitality industry. This research examines ten articles and their ..."
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Revenue Management and CRM at Queen's Hotel, 2008.
Investigates if revenue management (RM) and customer relationship management (CRM )are appropriate systems for the Queen's Hotel.
2,940 words (approx. 11.8 pages), 12 sources, APA, $ 86.95
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Abstract
This paper examines two management concepts called revenue management (RM) and customer relationship management (CRM) that are increasingly used in the hotel and hospitality industry, where competition is most severe and cutthroat. The author evaluates the appropriateness of a RM model and CRM system for the profitability of the relatively small Queen's Hotel at the British Isle of Wight, which is not part of a chain. The paper explains that software is available to support each system. The author concludes by recommending the viability of RM and CRM for the hotel.
Table of Contents:
Introduction
Queen's Hotel
RM & CRM
Critique
RM Package
CRM System
Recommendation
From the Paper
"The RM model at Queen's Hotel intends to optimize pricing for its room by considering variability over time and capacity constraints. This is run on Excel spreadsheet whose task is precisely to price hotel rooms and set capacities for various room classes. Operated on three phases, the RM model starts by setting the classes of rooms, identifying prices and expected demand as well as the demand elasticity for each class. Elasticity here refers to the percentage increase in demand with a 1 percent increase in prices."
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The Hotel Industry and Total Quality Management, 1994.
The principles, practices and goals of TQM and its implementation in employee training, supply, organization, types (product, user), planning and the Deming cycle.
4,500 words (approx. 18.0 pages), 15 sources, $ 135.95
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From the Paper
"Can the principles of total quality management (TQM) be applied to service industries? Originally developed for manufacturers, quality management has received much attention in recent years as a way for business to improve its productivity and profitability (Dobyns & Crawford-Mason, 1991, p. 4). This research examines TQM with an emphasis on its applicability to a service-oriented business segment, the hotel industry.
At the heart of successful TQM programs is the requirement that all employees at all levels of the organization be committed to the TQM process. In small organizations, getting all employees to be involved in the process can be accomplished through internal communications and training programs. The process is essentially the same in larger organizations, but because large organizations are more complex and pose more..."
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The Hospitality Industry, 2004.
An analysis of a management contract to hotel owners and management contract firms in the hospitality industry today.
3,943 words (approx. 15.8 pages), 17 sources, MLA, $ 107.95
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Abstract
This paper provides an overview of the hospitality industry and professional hotel management companies and a discussion of the advantages and disadvantages of such contractual arrangements, followed by an assessment of what steps a hotel management company can take to ensure its success. A summary of the research is provided in the conclusion.
Outline
Introduction
Review and Discussion
Background and Overview
Hotel Management Companies
Advantages of Hotel Management Companies
Disadvantages of Hotel Management Companies
Steps to Hotel Management Company Success
Conclusion
From the Paper
"Competitive advantage generally refers to one or more aspects of an enterprise that provide it with an edge over its competition in some fashion. Based on Prahalad and Hamel's assessment, Susan Jurow offers three tests to identify a company's core competencies to help it achieve such an advantage: 1) it provides long-term strategic advantage; 2) it contributes to customer benefit; 3) and it is difficult for others to imitate (Jurow 1996, p. 300). Applying this analysis to the hospitality industry shows that while most industries are expected to recover from the shock of September 11, the tourism industry could suffer the most permanent job losses and identifying such core competencies is therefore imperative. "
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Management at the Ritz-Carlton, 2005.
A case study of Ritz-Carlton Hotels and the successful management of their customer service department.
3,606 words (approx. 14.4 pages), 6 sources, MLA, $ 100.95
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Abstract
This paper explains how the Ritz-Carlton Hotel Company has embraced a commitment to superior quality service as means of maintaining a competitive edge. The paper explains the hotel company's efforts at quality customer service, improved productivity among employees, and the fostering of product loyalty among its customers. Also discussed is the company's history, awards it has received, its Total Quality Management approach to change, and the improvement of customer service.
Introduction
Company
History
Awards
Gold Standards
Empowering Employees to Implement an Award Winning Approach
Using TQM to Drive Change and Improve Customer Service
Challenges and Benefits
From the Paper
"In today?s society, consumers are often seen more as numbers than actual people. Customer service is talked about frequently, but rarely delivered upon. Customer?s requests or needs that go beyond what employees typically experience often fall upon the deaf ears of apathetic employees. Complaints are often handled equally as careless. One company, however, has a reputation for being different ? Ritz-Carlton Hotels."
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Accommodation Management, 2004.
An analysis of the application of yield management strategies to the hotel industry.
1,760 words (approx. 7.0 pages), 3 sources, MLA, $ 56.95
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Abstract
This paper discusses how yield management strategies, also known as revenue management systems, are used to assist in maximizing revenues in many industries. In particular, it looks at how the basic goal of yield management is to increase the revenue and the contribution by charging a higher price from certain market segments, distribution channels, purchase patterns like length of advance booking, etc., and how hotel chains are now practicing this concept very widely for marketing their hotel room inventories.
From the Paper
"The hotel industry is greatly affected by the current market situation which can at best be described as being in a painfully slow economic recovery following an economic downturn, worsened by travel safety and security issues. A survey last fall commissioned by the Travel Industry Association of the USA showed that the majority of the guests who stay away from hotels don?t travel because of the state of the economy. Therefore before a hotel can consider implementing yield management techniques, there needs to be a clear understanding of the changes that have taken place in market conditions. If this isn?t a prerequisite, wrong tactics and strategies may be implemented that can worsen conditions rather than boost profits."
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Hospitality Management, 2002.
An introduction and summary of hospitality management.
13,100 words (approx. 52.4 pages), 0 sources, MLA, $ 248.95
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Abstract
This paper examines the hospitality industry, one of the largest industries in both global and national contexts. It looks at how the industry is composed of fifteen segments including lodging (hotels), commercial food service (restaurants and catering), institutional food service, casinos, cruise lines, travel agency services, event services, convention hosting, arena services, sport complex management, resorts, parks, clubs, tourism and transportation services related to the other segments of the industry. It show how this complex industry accounts for more jobs, sales and tax revenues than any other single industry in most countries and how the segments of the hospitality industry are interdependent and rely on one another for overall success.
Outline
Introduction
Defining Hospitality
Importance of Industry
Structure of Text
Tourism, Travel and the Hospitality Industry
Status of the Industry
Importance to Hospitality
Agency Relations Trends
Property Development
Development
Design
Acquisition and Financing
Creating Value
Brand Management
Franchising
International Operations
Tourism, Travel and the Hospitality Industry
Status of the Industry
Importance to Hospitality
Agency Relations
Trends
Property Development
Development
Design
Acquisition and Financing
Creating Value
Brand Management
Franchising
International Operations
Strategic Management
Industry Relationships
External Environment
Importance of Change
Planning
Finance Management
Revenue Control
Yield Management
Cost Control
Financial Statement Analysis
Balance Sheet
Income Statement
Cash Flow Statement
Legal Issues
Contract Law
Liability Exposure
Diversity Issues
Discrimination Law
Employment Law
Information Management
Computer Systems
Data Management
Data Analysis and Application
Operational Technology
Check-In and Check-Out
Security Technology
Guest-Oriented Technology
Guest Room
Technology
Special Facilities
Operations Management
Security and Loss Prevention
Sanitation Issues
Maintenance Management
Energy Management
Organizational Management
Organizational Structure
Organizational Behavior
Organizational Communication
Organization of Work
Human Resource Management
Functions
Recruitment and Retention
Compensation Management
Marketing Management
Planning
Strategy Development
Promotion
Sales Management
Developing Customer Value
Lodging Management
Food and Beverage Management
Casino Management
Event Management
Conventions
Conferences
Resort Management
Professional Standards
Codes of Conduct
Best Practices
Benchmarking
From the Paper
"In 1988, tourism once again began a rise. This time, however, the crisis in the Middle East that eventually erupted into the Gulf War brought tourism to a screeching halt. When the Gulf War ended, tourism was once again expected to begin a growth phase. By that time, however, the United States had entered into another economic recession, and economic activity in most of the other industrial nations had begun to slow. At that time, recovery in the travel industry was not expected to occur until the mid-1990s."
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Electronic Customer Relationship Management (CRM), 2002.
This paper looks at electronic customer relations management in the hotel industry.
3,190 words (approx. 12.8 pages), 15 sources, MLA, $ 92.95
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Abstract
This paper is an in-depth analysis of the advent of electronic customer relations management (e-CRM). It looks at the early developments in the field, how this has expanded, paying particular attention to the hotel industry. It looks at both the pluses and minuses of the e-CRM system, and some of the different types of software that are available. It also looks at which areas of the hotel industry e-CRM has had the most impact.
From the Paper
"The Internet Age has created an environment in which the needs of the individual are of paramount importance: Not only has the accessibility of the Internet created conditions in which customers have access to service and products over a 24-hour period, this type of environment has also affected the perceptions of the individual in terms of external customer service relations. At a general level, the introduction of the Internet created an environment in which the consumer was able to get increased customer care and was able to research products and product development. This in turn increased customer awareness, which finally affected their purchasing decisions."
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Applied Management Theories, 2004.
This paper applies various management theories, such as Just-in-Time (JIT), Total Quality Management (TQM), Optimized Production Technology (OPT), to hotel valet services.
1,840 words (approx. 7.4 pages), 7 sources, MLA, $ 59.95
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Abstract
This paper stresses that, while most of these management concepts were designed for manufacturing facilities, they can be used, within reasonable limits, for the service industry that utilizes equipment and fixed assets. The author suggests, applying TQM, that customers of the hotel?s valet parking will be surveyed occasionally to determine if they are satisfied with the services, and recommendations for improvement by regular customers may help the owner/operator streamline the operations. The paper relates that TQM and TOC use SPC charts, random sampling techniques, and statistical methods to monitor constantly the process; however, communication is the most important requirement.
Table of Contents
Statistical Process Control (SPC)
Continuous Improvement
Employee Empowerment, Regular and Periodic Training-- An Involved Worker
Operational Expense
Profits
Tools and Techniques Used
Process Improvement
Inventory
Mindset of the Company-Orientation
From the Paper
"Using statistical quality methods, small changes can be undertaken at various stages of manufacturing to ensure that the final product is within desired quality limits. In the case of a valet parking for a hotel, some method of tracking the average time cars are parked may help the owner determine the efficiency and the effective space utilization of the area in the long run. Records that indicate how long a worker took to get and park a car can be use to calculate the mean time requirements for the parking service."
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Enterprise Risk Management, 2006.
A research study looking at how enterprise risk management (ERM) problems affect the country's companies and individuals.
30,110 words (approx. 120.4 pages), 70 sources, APA, $ 249.95
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Abstract
This research paper examines the problems associated with enterprise risk management (ERM), demonstrates the seriousness and significance of these problems to the well-being of a company and comes up with ideas that show how ERM problems can be reduced in size. The study also attempts to identify the businesses that are struggling with ERM so that they can be assisted, as well as show how ERM has been evaluated and treated throughout history, since it was not always recognized as being as legitimate as it is today. The study encompasses all of the important components of ERM, from its background to recommendations for the future and attempts to show all of the concerns that are being dealt with, how serious enterprise risk management really is, and whether more should be done in the study of it to help more companies improve the quality of the lives of those that work for them.
Table of Contents
Statement of the Problem
Purpose of the Study
Importance of the Study
Scope of the Study
Rationale for the Study
Overview of the Study
Review of Related Literature
The Definition of Leadership
Leadership in the Hotel Industry
Technology in the Hotel Industry
The Impact of Leadership in Technology Implementation
Technology Leadership
Methodology
Research Design Approach
Population and Sample
Collection and Tabulation of Data
Data Analysis Procedure
Limitations of the Study
Questionnaire
Analysis of the Data
Summary, Conclusions and Recommendations
From the Paper
"Now that leadership has been defined it is more important to turn the attention towards the specifics such as leadership within the hotel industry. This is one of the areas and businesses that the researcher has chosen to use as an example of ERM. This is also done because it is easier to see how everything fits together within ERM if a specific industry is looked at and used as an example Most of the information can also be generalized to many other industries. This area will include not only the role of the leader but transformational leadership as well. Both of these are very important considerations when it comes to leadership within the hotel industry. Naturally, the role that the leader plays in this type of industry is vital because he or she often has so many demands on his or her time that managing things correctly and leading people appropriately is something that must be dealt with carefully and properly."
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