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'FedEx Delivers', 2006.
A review of the book 'FedEx Delivers' by Madan Birla.
2,574 words (approx. 10.3 pages), 9 sources, MLA, $ 77.95
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Abstract
This paper takes a look at Madan Birla's book, 'FedEx Delivers'. The book takes an in-depth look at the Federal Express Company (FedEx). According to the paper, the book reports that Federal Express is a company that has based its reputation and its success on innovation and performance. The paper further discusses how the creation of the company itself was an example of entrepreneurial innovation, and the company has continued in this vein since and has responded to competition by developing new and better methods for meeting the needs of its customers.
Outline:
Introduction
Federal Express
Innovation and Creativity
Ongoing Innovation and Employees
Conclusion
From the Paper
"The company started operations in 1973 with a shipment on 14 small planes to 25 cities, becoming the first transportation company dedicated to overnight express package delivery. By 1973, the company was delivering more than five million packages a day to 215 countries around the world. Revenues increased from $6 million in 1973 to more than $24 billion in 2004."
"Birla essentially finds that FedEx created a new industry, one that produced various competitors such as DHL, while Fed Ex continued to grow and become the key player in this new industry. The stock price has increased along with the company, and the company moved from a U.S. operation to a worldwide operation in a relatively short time."
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Online Retailers Count on FedEx for Improved Customer Service, 2000.
The following essay examines the way in which fedex.com enables on-line merchants to easily integrate popular FedEx applications into web sites.
1,500 words (approx. 6.0 pages), 6 sources, APA, $ 49.95
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Abstract
This paper examines stock price trends for FEDEX. The writer chose FEDEX because of what happened to them since the invention of e-commerce. As more and more businesses become dependent on their services as the backbone of their own businesses, FEDEX will continue to experience growth as well. This paper analyzes whether their stock price will continue to soar or drop back down to normal levels.
From the Paper
"Forecasting is the process of predictions a future event. For businesses they are used to predict production, inventory needs, personnel requirements and facilities needs. Time-series problems involve sequences of numbers (for example, the daily closing values of the stock market, EEG patterns of brainwave activity, or, as discussed in this paper, the value of stocks over time. Often the problem of interest is the prediction of some future value(s) in the sequence using only past values."
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Federal Express (FedEx), 2004.
Examines the branding of the overnight delivery company Federal Express (FedEx).
2,845 words (approx. 11.4 pages), 13 sources, APA, $ 84.95
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Abstract
This paper investigates the qualities, which turn an ordinary brand into something special and then looks at how Federal Express (FedEx) became more than just an ordinary company providing an ordinary service. The paper underscores that the most important factor in building and maintaining the FedEx market image of being the street-smart, successful-against-all-odds, self-reliant company is delivered by its employees.
Table of Contents:
Introduction
The Birth of a Brand
Maintaining the Brand
The 11 Management Principles That Made FedEx.
Expanding the Brand
Conclusion
From the Paper
"FedEx Home Delivery began operations in March 2000 through 67 facilities in 38 markets, which allowed the company to reach about half of the U.S. population. By adding 60 facilities a year over the next three years, all but a few residential addresses should be within reach. FedEx Ground handles both pickup and the line haul, but about 500 independent contractors complete the final delivery. This expansion is nearly complete and FedEx is beginning to tap into the large ground market dominated by United Parcel Service."
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FedEx and UPS, 2003.
A financial analysis of FedEx and comparison with its main competitor, UPS.
4,844 words (approx. 19.4 pages), 3 sources, MLA, $ 123.95
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Abstract
This paper examines how FedEx is one of the leaders in the small-package transportation industry and how the global transportation industry, in all sectors, is highly competitive, especially in the slowing economy that the United States and other countries are experiencing. It looks at how, for the dominant small-package carriers such as FedEx and UPS, this means less freight to move, customers demanding more discounts, and competitive pressure never seen before. It examines how the differences between FedEx and its primary competitor, UPS, are stark, and how how customers and industry analysts alike equate FedEx and UPS as identical provider,s whereas they actually differ dramatically in culture, operations, and most importantly, financially.
Outline
Overview
FedEx ? Sometimes ?David?, Sometimes ?Goliath?
FedEx?s Future
Impact
Cost Considerations - The Need to be Nimble
Implementation
Getting It Done - Making Good Decisions
New Internal Data Engines
Relating to Customers ? Old and New
Preliminary Budget Considerations
Budget Footnotes
Conclusion
From the Paper
"The differences in employee training and attention to operational details between FedEx and UPS are dramatic. For example, UPS knows how many times their driver shifts gears. FedEx is significantly less detailed in the operational vigilance. Therefore, the importance of making an investment in the research and training of their employees appears simple to stay competitive, but represents a task of enormous proportions. For employees, such dramatic improvements represent a huge cultural shift and for customers, it represents a more efficient playing field. Examining how UPS?s efficiency model works may reveal a successful foundation to build upon."
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FedEx and UPS, 2005.
This paper compare competitors Federal Express Corporation (FedEx) and United Parcel Service (UPS).
1,975 words (approx. 7.9 pages), 3 sources, MLA, $ 62.95
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Abstract
This paper explains that, although historically United Parcel Service (UPS) is chronologically older than Federal Express Corporation (FedEx), UPS' revenues are twice the size of FedEx but they essentially perform the same function, the manner in which they operate is different. The author points out that, while UPS' delivery fleet is three time the size of FedEx' ground fleet; in the air, UPS' available air fleet is somewhat smaller than FedEx' air fleet. The paper relates that FedEx is using its own information technology (IT) to manage its various trade networks to provide customs brokerage, consulting and IT for trade facilitation solutions; whereas, UPS has taken a completely different approach in their pursuit of IT and its applications by partnered with four major computer manufacturers - Compaq, Dell, Gateway and IBM - to create the UPS OnLine Advantage program.
From the Paper
"FedEx on the other hand didn't even start as a package delivery type of business. Fred Smith started it as a document delivery system primarily designed to service professional persons, particularly engineers, in the rapid movement of documents throughout the country. The company nearly didn't start at all as Mr. Smith had a terrible time finding backers for his venture that he was trying with every fiber of his being to get off the ground. Needless to say Smith got his company going but not before giving into the pressure of taking on the package delivery business, a venture he dreaded as he well knew his chief competition was and still is UPS."
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FedEx and Sunoco Mission Statements, 2004.
This company discusses FedEx and Sunoco and evaluates their mission statements.
1,360 words (approx. 5.4 pages), 3 sources, MLA, $ 45.95
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Abstract
This paper discusses FedEx?s business and relates that its mission statement describes FedEx?s core business fairly well, yet does not pigeonhole FedEx's functionality by using overly precise language; therefore, the author believes that this it is a good mission statement. The paper also discusses Sunoco and its mission statement, but the author feels that it is a poorly written statement, not because of the lofty principles the company describes, but rather because of the limitations of what is written. The author points out that Fedex?s mission statement not only described the core business, but also its employees, partners, suppliers, shareholders, and customers; whereas, the majority of Sunoco?s mission statement addresses the nature of its relationship with its customers.
From the Paper
"FedEx?es President, Fred Smith also adds the force of his personality to the company in the same way that Jack Welsh did at General Electric. The corporate culture at FedEx has been a good one that is constantly pushing for more integration, technology and effectiveness. As evidenced by recent profits, the integration of what was then called Caliber Logistics went smoothly. Many companies that expand in such a manner maintain incompatible relationships to contractual partners. Another function of Fedex that many admire is its syncronicity; although each of its subsidiaries operates independently and is focused on the distinct needs of its market segment, FedEx is able to unite them with respect to process capabilities. In addition, FedEx has helped to remove the traditional limitations of reaching new geographic markets, such as establishing distributorships, facilitating global expansion for companies that haven?t the time to develop a global distribution infrastructure. Instead, they tap into the FedEx ready-made distribution pipeline."
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Assessment of FedEx Express, 2004.
Provides an overview of the organizational structure of the FedEx Express company.
3,165 words (approx. 12.7 pages), 10 sources, MLA, $ 91.95
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Abstract
This paper breaks down and examines the management style of FedEx Express. In doing so, the paper looks at FedEx leadership style, group development, change management, and performance management. Based on this evaluation, the paper concludes with a positive assessment of the company's performance.
From the Paper
"The characteristics are all observed within FedEx Express. This can be seen by considering the truck drivers employed by the company, where the truck drivers play a crucial role in providing services. Decision making is devolved to the lowest point possible because truck drivers are given responsibility for managing their own areas and developing their own routes. Truck drivers are also given broad instructions, where their overall goal is to ensure that packages get delivered to customers on time. Beyond this, truck drivers are expected to make their own decisions on how to best achieve this on-time delivery."
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FedEx Risk Assessment, 2007.
A discussion of the risk assessment performed by FedEx to determine what types of risks the company may face.
1,510 words (approx. 6.0 pages), 4 sources, APA, $ 49.95
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Abstract
This paper examines the risk assessment performed by FedEx, which measures the amount of risks that could impact the company. The paper also looks at how this process helps the organization identify risks and ways of treating them before a major disaster occurs. The paper explains that FedEx is committed to protecting its reputation and organization by implementing risk strategies that would possibly reduce risk and potential impacts that are related to disasters and other major threats. The paper also discusses how the company established an effective recovery capability to help re-initiate critical, core business processes following a significant, unplanned interruption of normal processing. The paper further points out that these strategies were implemented to help guard against unacceptable financial and operational impacts caused by unidentified risk and threats.
From the Paper
"FedEx currently has many major facilities and stations around the world, with this FedEx is vulnerable to all kinds of risks. The company has hundreds of cargo and commercial airlines that are potential targets for bomb threats or terrorism attacks. Many of the company's critical facilities are located near water, and if a natural disaster like a hurricane strike, it could cause severe damage to the operations. Other potential impacts and threats the company could face are security issues, earthquakes, storms, bomb threats, and terrorism.
There are many potential risks and impacts FedEx could face that may leave the organization in a chaotic state. Nearly 60% of disasters usually come from non-catastrophic events. The company's airline fleet and hub locations at airports are targets for potential bomb and terrorist threats."
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The FEDEX Company, 2005.
Presents a SWOT analysis of the FEDEX company.
1,340 words (approx. 5.4 pages), 5 sources, APA, $ 45.95
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Abstract
This paper begins by presenting a SWOT analysis of FEDEX and then follows this with an analysis of the SWOT matrix, explaining that the SWOT matrix illustrates that FEDEX is a strong and proficient company with a number of opportunities to expand through marketing and advertising. Also identified, are the potential threats that may arise from the company's global structure.
From the Paper
"FEDEX is an established company with many strengths, the first of which is the brand name recognition that the company enjoys. In addition, the company has the ability to deliver products throughout the world in a timely and efficient manner. FEDEX has a presence in the Asia Pacific, Europe, Latin America, the Middle East and Africa.(About FEDEX) Another strength that the company possesses is the ability to properly utilize technology. According to an article found in Mckinsey quarterly the company was one of the first to allow customers to track their orders through the internet and creating a virtual value chain. "
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FedEx and UPS, 2007.
This paper provides an executive summary of the company FedEx and the company UPS.
2,675 words (approx. 10.7 pages), 5 sources, MLA, $ 80.95
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Abstract
In this article, the writer first presents a report on the courier company, FedEx Corporation. Following this, the writer explores the operations of United Parcel Service, Inc. (UPS). The writer looks at the planning and management of each of the two companies and provides an analysis of their respective businesses. The writer discusses costs and budgeting and looks at the mission and strategies for each of the individual organizations.
Outline:
Report on FedEx
Planning, Controlling and Management
Types of Costs Involved
The Relationship Between Cost, Volume and Profit
The Relationship Between Financial Statements and the Net Income
Allocating Costs to Departments and the Costing Method
The Decision-Making System
The Costs and the Budgets
The Performance of the Company
Capital Budgets and the Discounting Cash Flow Method
Present Mission, Vision, Goals and Strategies
Report on UPS
Planning, Controlling and Management
Types of Costs Involved
The Relationship Between Cost, Volume and Profit
The Relationship Between Financial Statements and the Net Income
Allocating Costs to Departments and the Costing Method
The Decision-Making System
The Costs and the Budgets
The Performance of the Company
Capital Budgets and the Discounting Cash Flow Method
Present Mission, Vision, Goals and Strategies
Bibliography
From the Paper
"The revenues of FedEx increased during 2006 due to the improvement of the transportation segments, the package volume growth in their International Priority (IP) services at FedEx Express and the volume growth at FedEx Ground and FedEx Freight. Package volume growth at FedEx Ground increased in an accelerated way during the second half of 2006. However, revenues at FedEx Kinko's grew in a slightly manner, due to the slowing down resulting from the more competitive environment for copies."
"The activity of FedEx is seasonal. These seasonal changes affect volumes, sales and earnings. In general, there is an augment in volumes during late November and December and low volumes throughout the first and third fiscal quarters."
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Assessing the e-Business and Strategy of FedEx, 2003.
Develops a strategic review of FedEx.
3,450 words (approx. 13.8 pages), 16 sources, APA, $ 119.95
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Abstract
This paper develops a strategic review of FedEx with some emphasis on e-commerce and IT (Information Technology). The paper describes company background and history and give an overview of the express transportation and logistics industry, as well as explores the company mission of Fedex.
From the Paper
"This study examines the e-business models and strategies implemented by Federal Express. The study scope extends well beyond the e-business focus ..."
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FedEx, 2007.
An evaluation of the marketing strategies of FedEx as compared to its competitors.
3,481 words (approx. 13.9 pages), 5 sources, APA, $ 98.95
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Abstract
This paper discusses the overall marketing strategy of FedEx, looking at its product or service, promotion, place, price, and distribution networks and where it has a competitive advantage in the industry. The paper then delves into differences between FedEx and UPS, as well as the U.S. Postal Service and DHL. It also looks at the market share of the three U.S. companies including how they compare in product positioning, markets, distribution, promotion strategy and price.
Outline:
Introduction
Company Name and Background
Mission Statement
Goods and Services
Competitors
Position and Competitive Advantage
Primary Attributes
Primary Target Markets
Product Categories
Product Market Grid
Market Development
Competitive Advantage
Distribution Strategy
Logistics
Physical Facilities
Competitive Advantage in Distribution
Promotion Strategy
Promotional Mix
Competitive Advantage in Promotion
Pricing Strategy
Pricing Strategy and Tactics
Integration of Mix
Competitive Advantage in Pricing
From the Paper
"One of the main players in cargo transportation is FedEx. The modern air/ground express industry was invented with the founding of Federal Express in 1971; the corporation was created in 1998 as FDX Corporation and became FedEx Corporation in January 2000. In 2004, they acquired Kinko's signaling the next phase of growth, profitability and new service offerings for customers. Today, FedEx Corporation is the premier provider of shipping and information services worldwide, and its companies function under the motto of "operate independently, compete collectively and manage collaboratively." By operating independently, each company can focus exclusively on delivering the best service for its specific market."
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Federal Express (FedEx), 2006.
A look at the history of Federal Express, more commonly known as FedEx.
2,729 words (approx. 10.9 pages), 10 sources, MLA, $ 81.95
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Abstract
This paper reviews and discusses the background and history of the FedEx Company. The paper also takes a look at the COSMOS (Customers, Operations and Services Master Online System) system, a centralized computer system implemented by FedEx to manage people, packages, vehicles and weather scenarios in real time, offering the company real time decision-making opportunities.
From the Paper
"The sense of trust and community that people identify with, pleasure associated with the pride of workmanship and of a task well accomplished; and, meaning is related to the quality of life for the individual and the others around him/her. A commitment to ethical operations is also espoused as important for FedEx. Safety on the job for the employee has helped the company maintain its reputation as being one of the best organizations to work for in multiple locations around the world. This proves that the company has a basic understanding of the ethics and social responsibilities needed when dealing with the issues of improvement and change in organization."
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Human Resource Management at FedEx, 2002.
This paper discusses human resource (employees, personnel) management at FedEx, the package delivery company.
820 words (approx. 3.3 pages), 4 sources, MLA, $ 29.95
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Abstract
The author states that FedEx is know for their human resource management systems. The paper defines various key areas of management particularly important at this company.
Table of Contents
Employee Empowerment
Reorganization of Work Systems
Teamwork
Training Programs
Feedback Systems
Employees as Managers
From the Paper
"FedEx high-performance work systems have included the redesign of work systems. Rather than having their organization separated into units, FedEx created teams designed around the key processes of the business. While the delivery process was once divided into separate sections, FedEx truck drivers are now one section with responsibility for all tasks associated with their jobs includes scheduling routes, making changes to routes and informing customers of new products and services."
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Case Study: FedEx vs. UPS, 2006.
A case study that examines the classic rivalry between overnight airfreight companies Federal Express Inc., (FedEx) and United Parcel Service of America Inc., (UPS).
3,050 words (approx. 12.2 pages), 10 sources, APA, $ 89.95
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Abstract
This paper discusses some of the issues introduced in a case study presented by the University of Virginia, Graduate School of Business Administration, concerning the classic rivalry between FedEx and UPS. The paper interprets how the two companies evolved and competed over the years, and then defines the term "excellence" and suggests which company has it.
Table of Contents:
A Brief Background
The Competition
Globalization
Web Retail
Logistics
Information Technology (IT)
Integration
Performance Enablers and Inhibitors
The 1994 J.C. Penney's Announcement
Financial Analysis
Market Share
Stock Price
Financial Ratios
Beyond 1994
Conclusion
From the Paper
"FedEx is still the technology powerhouse and the market innovators in the industry. Its brand recognition is tied to their slogan, "absolutely, positively has to be there overnight," which is still repeated after several decades. This advantage stems from a high degree of reliability that FedEx commands in the industry. This reliability ties right into its tracking system, which is the industry gold standard.
"The most important inhibitor facing FedEx has been pride. While speeding along at a lightning pace in the 1970s and 80s and making unsound decisions to stave off the competition, UPS was slowly but consistently catching up."
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