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Emotional Intelligence (EI), 2007.
This paper is a review of research literature to identify and evaluate where voids or gaps currently exist in identifying how emotional intelligence (EI) relates to sales outcomes.
2,570 words (approx. 10.3 pages), 20 sources, APA, $ 77.95
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Abstract
This research study examines how emotional intelligence may impact sales outcomes, and to what extent the research conducted in the past has effectively explored the direct relationship between sales outcomes and emotional intelligence. The paper explains that the literature review focused on previous methodologies, hypothesis, concepts and analytical procedures to help establish whether data correlating emotional intelligence scores to sales outcomes was more qualitative or quantitative in nature. The author points out that, from the review of the literature, it is clear that much of the research focused broadly on the ways emotional intelligence may impact outcome without too much specificity given to the topic of sales outcomes. The paper concludes that future research needs to focus on exploring the exact impact emotional intelligence has on sales outcomes, exploring how negative emotional intelligence affects the organization and examining what tools, aside from applied learning or goal orientation, can be used to transform negative emotional intelligence into positive intelligence.
Table of Contents:
Literature Review
Emotional Intelligence Defined
Review of Popular Studies
Summary of Literature Analysis of Gaps
From the Paper
"Ashkanasy (2002) conducted a study of emotional intelligence and perception of emotion in organizations in an attempt to improve understanding of "organizational behavior through investigation of the cognitive and affective processes" underlying attitudes among employees and behavior. The author hypothesized that leaders within an organization are characterized by certain traits or outcomes that may predispose them to their roles within the organization, concluding that attribution theory is most likely the best causal explanation for why people act the way they do, and how this may impact organizational efficacy, as in the case of sales.
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Emotional Intelligence (EI), 2007.
This paper is a literature review to define the hypotheses for further research on the relationship of emotional intelligence (EI) to success as a sales person.
2,735 words (approx. 10.9 pages), 21 sources, APA, $ 81.95
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Abstract
This paper explains that a series of studies have linked emotional intelligence (EI) with increased performance outcomes in the workplace such as employee effectiveness ratings, sales quota indices, leadership capacity, career commitment and managerial advancement. The author points out that the commonly accepted models of emotional intelligence (EI), which differ from the logical type termed as IQ or general intelligence, share several basic concepts including self-awareness, self-management, social awareness and relationship management. The paper suggests that hypotheses for research should be to acknowledge the need to establish further the connection between emotional intelligence and work outcomes and to establish the greater impact of EI scores on sales performance as contrasted to IQ scores.
Table of Contents:
Introduction
Background of the Study
Statement of the Problem
Definition of Terms and Suggested Measures
Hypotheses of the Study
Further Research and Limitations of the Study
From the Paper
"The Goleman-Boyatzis-Hay Emotional Competency Inventory is also based on a series of statements - but since it's a 360-degree instrument, individuals other than the test's subject are asked to answer the same questions about that subject. In this case, the ratings run from one to seven, with one being "slightly" and seven, "very." In practical terms, the Goleman-Boyatzis-Hay approach has focused less on training emotional intelligence than on addressing specific deficiencies in those competencies."
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Emotional Intelligence, 2007.
This paper discusses emotional intelligence (EI), which describes an individual's ability to perceive, assess and manage emotions.
1,955 words (approx. 7.8 pages), 31 sources, APA, $ 62.95
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Abstract
This paper explains that the Mayer and Salovey's model of emotional intelligence (EI) states that emotional intelligence, which is a person's capacity to understand emotional information and to reason with emotions, can be divided into four branches of abilities. The author stresses that emotional intelligence should not be perceived as just an added factor to IQ. The paper discusses five component abilities of EI: self-awareness, management, motivation, empathy and handling relationships.
Table of Contents:
Mayer and Salovey's Model
The Feelings and Emotions
Importance of Emotional Intelligence
Components of Emotional Intelligence
From the Paper
"Thus, emotional intelligence is really important to attaining and maintaining good leadership qualities. And it is true. Knowledge about numbers, language, marketing stuffs or even about military, finance, church and the people among other are important, but that does not assure that one can be an effective leader if he/she has all those qualities. Compassion for the people, commitment for the job, passion to work and to understanding the needs of the people around, being able to empathize - these are equally important attributes of the leader and even of the most ordinary citizen."
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Emotional Intelligence, 2004.
This paper discusses emotional intelligence (EI) in the workplace.
2,175 words (approx. 8.7 pages), 9 sources, MLA, $ 67.95
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Abstract
This paper explains that success in today's intricate, global business environment depends not only on the individual's knowledge of the subject or process, but also on his or her emotional intelligence, the level of ability to understand other people, what motivates them, and how to work cooperatively with them. The author points out that, although there are various testing procedures for EI, at this time there is no brief, objective, theoretically grounded measure of EI, which is generally acceptable in terms of reliability and validity. The paper recommends that organizations can help employees develop emotional competencies, even in the absence of measurement, by employing 'best practices' guidelines.
Table of Contents
Introduction
Introduction to Emotional Intelligence
Findings
Conclusion
Appendix A: Emotional Intelligence Test
Appendix B: Sample Question from Goleman's EI Test
From the Paper
"Although Akers & Porter did not provide any extensive valid EQ test procedure, they did suggest a self test (see appendix), the value of which might lies in convincing CPAs, or any skill worker, of the value of EQ recognition. They also offered compelling statistics, at least in that limited field. "A study of partners at a large public accounting firm showed that those with significant strengths in self-management contributed 78% more incremental profit than partners who did not have these skills." While that was only one of the EQ components they enumerated, those with strong social sills had added 110% more to profit than those with only self-management skills. Conversely, CPAS with only significant analytical reasoning skills contributed only 50% more incremental profit."
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Emotional Intelligence, 2002.
A look at the concept of emotional intelligence (EI), compared to IQ.
1,750 words (approx. 7.0 pages), 7 sources, MLA, $ 56.95
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Abstract
This paper compares emotional intelligence (EI) to our intelligence quotient (IQ). It explains that EI has to do with such things as instinct, feelings, and responses to stimuli; it is based, to a large degree, in our evolution. Our IQ, on the other hand, can be thought of as a measure of our rational mind, how we remember what we are taught and then apply those lessons to certain situations.
From the Paper
"Thus, emotions play a vital role in our daily lives. They affect everything: how we respond to a given situation, how we learn, how we interact with others, and more. It is very difficult, if not impossible, to separate emotions from intellect. Unfortunately, when it comes to children - and to their schooling in particular - that is exactly what happens. Book learning and how well children can regurgitate lessons learned takes precedence over whether or not children are actually comprehending and learning. In other words, EI often takes a backseat to IQ."
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Emotional Intelligence, 2006.
A review of issues in theoretical construct and measurement (emotional intelligence) pertaining to business administration.
8,036 words (approx. 32.1 pages), 104 sources, APA, $ 173.95
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Abstract
This dissertation proposal examines the relationship that exists between the role of 'emotional intelligence' and 'effective leadership and job success'. According to the paper, the theory of emotional intelligence states that emotional intelligence "is a combination of the intelligence we have that helps us both know and manage ourselves well, and the intelligence that we have that helps us understand, motivate and relate effectively to other people." The paper further discusses how even the most academically brilliant among us are vulnerable to being undone by unruly emotions.
Outline:
Introduction
Emotional Intelligence Theory
EI as a Form of Intelligence
Spearman - Psychological Ability
Thorndike Social Intelligence
Weshsler - "Non-Intellective Abilities"
Howard Gardner - "Multiple Intelligences"
Mayer & Salovey - "Four Branch Model"
Daniel Goleman - Personal and Social Competencies
Reuven Bar-On - EI in the Context of Personality Theory
Emotional Intelligence and Leadership
EI and Successful Organizational Leadership
Summary and Conclusion
From the Paper
"Emotion Quotient Inventory (EQ-I) self report measure of emotionally and socially intelligent behavior that provides an estimate of emotional-social intelligence. The EQ-I was the first measure of its kind to be published by a psychological test publisher (BAR-On, 1997a) Contains 133 items (short sentences) (5 point response scale) takes 40 minutes to complete (scales are scored on 15 subscale scores: Intrapersonal (self-regard, emotional , self-awareness, assertiveness, Independence, self actualization) Interpersonal (empathy, social responsibility, interpersonal relationship) Stress management (stress, tolerance, impulse control) Adaptability (reality testing, flexibility and problem solving) General Mood (optimism, happiness) Scores computer generated/raw scores auto. tabulated and converted into standard scores based on a mean of 100 and standard deviation of 15. Resembles IQ scores - (E) Ave to above ave EQ scores - suggest respondent = effective emotional and social functioning. Higher scores - more positive prediction for effective functioning in meeting daily demands/challenges. Low - inability to be effective due to emotional, social or behavioral problems. Has built in correction factor automatic adjustment of scale scores based on scores obtain from two of the instrument's validity indices (positive impression and negative impress) Important feature for self-report reducing potential of distortion in effects of response bias with increased accuracy in results."
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Project Managers and Emotional Intelligence, 2007.
This paper explores the relationship between project manager emotional intelligence, transformational leadership and team success in cross-functional product development.
4,854 words (approx. 19.4 pages), 45 sources, MLA, $ 123.95
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Abstract
The paper explains that the effectiveness of project managers in a team environment is directly linked to their emotional intelligence (EI) and corresponding ability to create an environment of transformational leadership in their organizations. The paper shows how transformational leadership styles, supported by a strong set of EI precepts, values, behaviors and approaches to interacting on cross-functional teams, does deliver significantly stronger results over time.
Outline:
Summary
The Generational Shift in Valuing Emotional Intelligence
Emotional Intelligence Theories
Evaluating Team Leadership and Emotional Intelligence
Transformational Leadership and its impact on Cross-Functional Teams
Summary
From the Paper
"Early theorists often remarked that knowledge of and strategizing over the emotions of workers was tantamount to manipulative management practices, and that emotions were to be controlled first by the individual. The beginnings of EI were quite negative, as theorists did not find the link in exceptional performance and positive management approaches to fostering and sustaining strong emotions of achievement, growth and recognition. The first theorists felt that emotions were to be controlled by the individual or he or she would succumb to their influences (Young, 1936; Schaffer, Gilmer & Schoen, 1940)."
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The Possibility of Intrinsically Intelligent Artificial Intelligence, 2001.
An analysis of Searle's argument against the possibility of strong Artificial Intelligence.
1,825 words (approx. 7.3 pages), 0 sources, $ 58.95
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Abstract
This paper examines Searle's original argument against the possibility of strong Artificial Intelligence, or what he calls intrinsically intelligent AI. This argument was presented in "Minds, Brains, and Programs" which contains his original formulation of the Chinese Room example and many others. This paper explains Searle's original view (which has been slightly modified in recent years) against the possibility of strong AI. It then examines the serious shortcomings in his argument, namely his flagrant assumption that intelligence is a bio-chemical property, something that he barely mentions in his text. Holfstadter later called this view "bio-chauvinist." The writer examines what it is Searle is trying to say, where his bio-chauvinism comes into play, and what the end result is.
From the Paper
"In his paper "Minds, Brains, and Programs," John R. Searle attempts to establish the impossibility of strong artificial intelligence (AI), that an "appropriately programmed computer" can have genuine mental states. The validity of strong AI implies a direct correspondence between mental states and formal processes, and as such, insists that a properly defined program is sufficient for producing understanding and intentionality in the thing instantiating that program. Searle refutes this claim, arguing that a program could not be sufficient for producing intentionality because for any program it is possible to instantiate it in something without producing mental states in the thing. In elucidating this central point, Searle derives a distinction between "intrinsic" intentionality and "derived" intentionality. He defines intrinsic intentionality as the sort present in things that clearly have mental states, such as people. Searle distinguishes this from derived intentionality, which he claims is ascribed by those with intrinsic intentionality to things that "perform the sort of functions that we perform on the basis of our intentionality," but that do not actually possess mental states or a genuine intentionality. With this distinction, Searle's claim that programs are not sufficient, or even necessary, for producing intentionality becomes a claim that mere things - namely computers for our purposes - can only have derived intentionality and never can possess intrinsic intentionality. Searle's argument, pushed by his example of the Chinese room, at first seems to raise an alarming challenge to AI proponents, but on closer examination it becomes clear that the thrust of Searle's claim relies on some highly debatable intuitions and assumptions he makes a priori. In this paper I will argue that Searle's conclusion is entirely dependent these contestable assumptions and intuitions. I will then attempt to construct what Searle's response to this objection would likely be, and I will conclude by discussing the significance of this debate with regards to AI and all of cognitive science."
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Genes and Intelligence, 2005.
This paper discusses the contribution of genes to general intelligence, although intelligence cannot be defined clearly.
1,875 words (approx. 7.5 pages), 4 sources, MLA, $ 59.95
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Abstract
This paper explains that research demonstrates that chromosomes, the gene-carrying structures of an organism, are able to determine the level of an individual's intelligence. The author points out that scientists can measure particular inherited features by studying identical twins, who share the same genes, and can use molecular psychiatry to identify specific genes related to intelligence. The paper stresses the problem in genetic identification is that there are several forms of intelligence, such as academic intelligence, which is the traditional construct of intelligence; analytic intelligence, which is similar to academic intelligence and is suitable for testing on I.Q. tests; creative intelligence, which is, for example, a musical or artistic intelligence and cannot be accurately tested because it cannot be clearly defined; and practical intelligence, which cannot be tested because it, too, cannot be clearly defined.
Table of Contents
Introduction to Essay
General Information on Genes and Chromosomes
Information on Intelligence Tests
Positive Aspects on Intelligence Tests
Negative Aspects on Intelligence
What Can and Cannot Be Tested
Research and Experiments Conducted on Topic
Proposals from Scientists
Hypothesis from Experts
Conclusion
From the Paper
"Intelligence is the measure of a person's mental ability to function and to solve everyday problems as well as random odd problems. Individuals differ from one another in their ability to adapt to the environment, to understand complex ideas, to learn from experience and to overcome certain obstacles by taking thought. All of these concepts make up an individuals intelligence level. The most common way to measure a person's intelligence in today's society, is the IQ test. The IQ test is a series of questions involving mathematics and other types of problems that is completed by the recipients and later graded. The grade on the test determines the person's intelligence level."
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Intelligence Gathering, 2006.
A discussion on which method of intelligence gathering the intelligence community should rely on in order to counter terrorism.
1,821 words (approx. 7.3 pages), 14 sources, MLA, $ 58.95
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Abstract
This paper examines how, in recent years, there has been much debate in the intelligence community relating to the balance between human intelligence (humint), and technical intelligence (techint), in satisfying a state's intelligence requirements. This paper addresses the argument from both sides and suggests that there has been an over reliance on techint in recent years, leading to inadequacies in intelligence gathering.
From the Paper
"The current debate, although not unique to the post 9/11 period, is certainly prevalent today, and has generally involved the advocates of techint in disagreement with those that suggest humint has been neglected as a result of this. Perhaps typical of those advocates is Turner (1985. p92. cited in Shulsky. p34. 2002), who states that 'One way or another, we should soon be able to keep track of most activities on the surface of the earth, day or night, good weather or bad.' As we shall see, the idea that one collection method is favoured over the other is not helpful to the ongoing debate on intelligence reform in the U.S. and that supporters of techint's superiority are misguided, perhaps because of what Emerson (2003. p2) describes as the 'American love affair with technology.' "
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What Is Intelligence?, 2002.
A discussion on what intelligence is and the types of intelligence there are.
900 words (approx. 3.6 pages), 4 sources, $ 35.95
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Abstract
This paper explores what intelligence is. It discusses whether there is more than one kind of intelligence, whether people can be smarter in some ways than others and whether we can really measure intelligence accurately. It explores whether biology or environment has the most influence on a person's intelligence.
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Emotional Intelligence in the Workplace, 2006.
An overview of the concept of emotional intelligence and how it is applied in the workplace.
3,900 words (approx. 15.6 pages), 12 sources, MLA, $ 106.95
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Abstract
Emotional intelligence is as an individual's ability to understand other's emotions and to use that understanding to successfully interact with others. It has been argued that emotional intelligence is more important as compared to traditional intelligence or IQ. This paper provides a detailed description of the concept of emotional intelligence, before examining how it is applied in the workforce, as well as in business leadership.
Paper Outline:
Introduction
Emotional Intelligence at the Workplace
Achieving an Appropriate Level of Emotional Intelligence at the Workplace
Creating Opportunities for Emotional Intelligence: Important Considerations
Promoting Emotional Intelligence in Organizations
Emotional Intelligence and Business Leadership
Learning Emotional Intelligence
Conclusion
Works Cited
From the Paper
"Motivation helps the individuals to define new and improved methods of completing a certain task or performing a job. It also creates loyalty among the individuals, towards their cause. In addition to this, the element of empathy further contributes towards the development of emotional intelligence in an individual. It allows the individual to consider the feelings of the individuals who are expected to be affected by his or her decisions. Emotional Intelligence helps the individuals to realize the fact that their decisions are going to affect others in a positive or a negative manner and therefore they should consider the consequences of their decisions. Finally, social skills allow the individuals to come close to their peers and subordinates and understand their emotional needs."
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Sex Intelligence Differences, 2007.
This paper discusses the Wechsler Intelligence Scale for Children--Revised (WISC-R) and its findings regarding intelligence factors between the sexes.
1,409 words (approx. 5.6 pages), 4 sources, APA, $ 46.95
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Abstract
The paper explores the innate differences between the intelligence factors of the sexes and when the intelligence factors between the sexes may begin to diverge. The paper discusses the Wechsler Intelligence Scale for Children--Revised (WISC-R) which shows no difference in intelligence and cognitive abilities between the sexes early in life, even though there is a probability the relationships between these factors change over time. The paper explains that this change in relationships may occur due to male-related bias in general knowledge or it may have to do with socialization and societal expectations.
Outline:
Introduction
Position
Conclusion
From the Paper
"Typically, measures of human intelligence and cognitive abilities are measured independently according to age groups, as well as independently according to sex. The differences between the sexes are frequently documented in adults, particularly in terms of general knowledge. Some questions exist, however, regarding the innate differences between the intelligence factors between the sexes and in when the intelligence factors between the sexes may begin to diverge."
"Although intelligence factors between the sexes can be seen in adults, the results shown by 1868 participants in a white sub-sample of individuals who have taken the Wechsler Intelligence Scale for Children--Revised (WISC-R) do not reflect such a difference."
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Emotional Intelligence, 2007.
An analysis of literature regarding emotional intelligence and the impact of emotional intelligence on an individual's success.
2,336 words (approx. 9.3 pages), 15 sources, MLA, $ 71.95
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Abstract
This paper presents reviews of literature discussing emotional intelligence. The paper discusses the relationship between transformational leadership and emotional intelligence, as well as emotional intelligence in gifted adolescent students. It then goes on to analyze the methods used in the studies and to describe the studies' limitations.
Table of Contents:
Introduction
Survey Method
Experiment
Conclusion
From the Paper
" In all three studies, the impact of emotional intelligence on an individual's success rate was tested. Whether it was a survey, experiment or assessment used all three tested the same basic elements using different populations and different approaches. Overall it appears that the research supports the belief that emotional intelligence is a factor to consider when studying human nature and drive, however, there may be elements of certain populations (IE gifted) where other factors override therefore de-emphasis the significance of emotional intelligence with regard to success. These three studies are important to the future examination of the topic because they indicate that there may well be variations in the type of person who benefits from having a high emotional intelligence. This will be important to understand for the purpose of career training and educational paths in the future."
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Intelligence, 2003.
A comparison between the theories of single intelligence and multiple intelligences.
690 words (approx. 2.8 pages), 2 sources, APA, $ 23.95
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Abstract
This paper examines the nature of learning. The paper defines, compares and contrasts Charles Spearman's theory of single intelligence and Howard Gardner's theory of multiple intelligences.
From the Paper
"The attempt to understand different learning and thinking styles is based on different arguments with respect to the nature of intelligence. Such arguments traditionally fall into two categories..."
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