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| Term Paper # 97224 |
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Conflict in the Workplace, 2004.
An analysis of conflicts in the workplace and resolution techniques.
902 words (approx. 3.6 pages), 2 sources, MLA, $ 32.95
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Abstract
This paper discusses the common phenomenon of conflicts in the workplace. The paper contends that conflict resolution and management are the key words these days because of the intensely competitive and diverse workforce of today, yet it appears that most companies hardly pay any attention to conflict resolution training and, thus, are not properly prepared to handle such situations. The paper presents a real-life example of workplace conflict in order to illustrate the issue.
From the Paper
"In any interpersonal conflict, it is extremely important to bring disputants together. The firm needed to bring Joshua and Debra together so a channel of communication could be established between the two. Since there had been practically no communication between the disputants, the situation was getting worse not to mention the toll it was taking on other employees. Bringing the two parties together is important because it helps both sides see the conflict from other angles and they can also vent their feelings openly. Most of the time, people have pre-conceived notions about their colleagues but open communication can help them resolve some misunderstandings."
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Conflict in the Workplace, 2005.
A discussion on conflict in the workplace and its solution.
1,575 words (approx. 6.3 pages), 1 source, $ 62.95
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Abstract
This paper offers a detailed description of a personal experience of conflict in the workplace. The paper then analyzes that conflict situation in terms of Beth Roy's five domains of power.
From the Paper
"Looking back on the conflict that I earlier described as being between John and James within the context of my one-time place of employ, a number of things occur to me. I am struck by my own limited active role in the debate, that is to say that I had no active role in the conflict. I am also struck by the rapidity of the escalation of the debate. A minor conflict between two employees, with its roots in a parking dispute, erupted into an argumentative conflict that quickly consumed the very large staff of the place where I worked. Mostly, though, it strikes me just how ineffective the management was in defusing the situation and how the manager's poor use of his de facto power in the situation actually made matters worse instead of calming the situation. This reflection will examine some of these points of..."
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Conflict in the Workplace, 2008.
Looks at conflict in the workplace including personal experiences.
2,250 words (approx. 9.0 pages), 8 sources, APA, $ 69.95
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Abstract
This paper explains that conflict is an unavoidable situation that all individuals will face in the workplace. The author points out that mismanaged or overlooked conflicts can lead to a poor work environment, which can hinder major projects and cause delays in employee output that ultimately affect the end users. The paper indicates that managers must constantly monitor a work environment and remain aware of changes that can potentially lead to conflict. The author concludes that, if conflict does arise, it must be handled during its infancy before it evolves into an uncontrollable dilemma.
From the Paper
"One particular supervisor comes to mind when I think about this issue and the outcome was far from desirable. The department was making a complete overhaul and switching from paper medical records to a complete online health information database. During the conversion process, the supervisor never addressed the issue of job elimination or layoffs, sparking horrendous hearsay throughout the department. Small, unattended conflict escalated into an uncontrollable dilemma; thus causing many seasoned employees to transfer and leaving the department in disarray."
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Conflict and the Workplace, 2003.
An examination of the question whether all conflicts within the workplace need to be resolved.
2,035 words (approx. 8.1 pages), 7 sources, MLA, $ 64.95
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Abstract
Conflict resolution suggests reduction, elimination, or termination of conflict. This paper explains how managing conflict however, involves designing effective strategies to minimize the dysfunctions of conflict and maximize the constructive functions of conflict. It looks at how this approach has even been shown to enhance the learning and effectiveness within organizations.
From the Paper
"With the world in the midst of a ?war on terrorism? few would disagree with Tidwell?s view of conflict and the need to win rather than resolve differences in the appropriate circumstances. Many victims of the Bali bombing have recently watched their perpetrator receive justice and perhaps feel they have had a win in some small way despite their great losses. Tidwell?s view however, falls short of offering a way forward for other situations of conflict, where winning may not be in the interests of others or even the individual themselves."
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Conflict in the Workplace, 2004.
This paper is a case study, which discusses conflict in the workplace that uses one team manager's experiences with team conflict to illustrate the impact of team conflict on team members.
1,350 words (approx. 5.4 pages), 3 sources, APA, $ 47.95
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Abstract
This paper relates the the benefits and consequences of team conflict. The author points out resolution strategies for team conflict and recommendations to minimize team conflict. The paper applies the lessons learned to future team situations.
From the Paper
"The team in which I participated included the four employees of the wholesale trade business I own and manage. My role is team leader. The group members were presented with the goal of achieving a new marketing approach that would attract a minimum of ... more clients per quarter after a three-month implementation. Two of the members of the team were female, Jane and Louise, and two were male, Robert and James. Typically an authoritarian manager, my own challenge was to develop ..."
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Conflict in the Workplace, 2008.
A look at various facets of conflict within a work environment.
1,868 words (approx. 7.5 pages), 6 sources, APA, $ 59.95
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Abstract
The paper discusses three main views of organizational conflict: traditional, human relations and interactionist. The paper then looks at case studies that are based on dysfunctional conflict as opposed to functional conflict. The paper addresses issues related to implications of involvement, freedom of expression, bystanders and third parties, and creative conflict.
Outline:
Introduction
Background Information - What Is Conflict?
Analysis
Conclusion
From the Paper
"The traditional view sees conflict as bad, and as such it should be avoided at all cost. With this view an organization is treated as a static entity, and the components of the organization are expected to fit perfectly, so that there is constant stability - hence conflict is inherently 'bad', and results in an actions that are contrary to the achievement of the organizational goals. With this view, conflict signifies that there is some process or procedure that is not clearly defined and the necessary action is to have further elaboration, and conflict is remedied by being structured away."
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Conflict In The Workplace, 1995.
Examines sources, sexual harassment, techniques of managing and resolving, training programs, mediation and negotiation, counseling, role of the family and group conflict.
2,250 words (approx. 9.0 pages), 10 sources, $ 79.95
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From the Paper
"Introduction
Conflict is an inevitable result of individuals coming together and working in groups. Conflict can arise between individuals, between groups within a department, between departments, between divisions and between companies. Through conflict, new ideas can be presented and explored, but conflict also carries within it the seeds of lost productivity and of wasted time. Effective managers need to recognize sources of conflict and learn to use conflict to benefit their organization. At the same time, these managers must not permit conflict to become the rule within their organization, or the creativity that comes with some disagreement could well erupt into chaos. This research examines the role of conflict within the workplace, and considers tools which supervisors can use to manage conflict among workers."
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Workplace Conflict and Stress, 2004.
How conflicts in workplace communications cause stress.
995 words (approx. 4.0 pages), 5 sources, MLA, $ 35.95
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Abstract
Workplace communication, like any communication, is basic to the interaction and subsequent performance of the participants. This paper looks at what causes conflict in workplace communication and how employees experience this stress.
From the Paper
"Workplace communication is different from social communication due to the contrived hierarchy one finds in the workplace. One communicates in the workplace with employees who are in subordinate positions as well as with those who occupy equal or superior positions within the company. Each type of communication requires different levels of formality. Like any form of communication, workplace communication has differing styles. Styles of communication, coupled with the workplace hierarchy, create interesting and stressful results. Finally, workplace diversity leads to communication problems and stress. As the workplace becomes more diversified, methods of communication must become more precise. Let us first approach this subject from the subordinate employees? point of view."
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Workplace Conflict Resolution, 2004.
Manager's personal account of how to resolve a particular workplace conflict.
1,065 words (approx. 4.3 pages), 2 sources, MLA, $ 37.95
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Abstract
This paper, written from the perspective of the manager at a shipping company, discusses the best methods available to resolving a conflict between two employees who are potentially responsible for a shipping problem that could cause the shipping company lost production dollars. The author concludes that the best workplace conflict negotiation tactic in this particular case is not to assign blame and enact disciplinary procedures on either employee, but rather to attempt to improve the communication and understanding between the two employees directly involved in the conflict. It is believed that this approach will realize a collaborative solution and form a more cohesive team-oriented bond among the employees.
From the Paper
"In this case I will be assuming the role of direct supervisor for the operations department, which oversees the shipping and manufacturing functions at the organization. Each of the employees involved in the case study analyzed will report directly to me, and therefore I will be responsible for developing a solution to their problems and enforcing disciplinary action if necessary."
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Workplace Conflict, 2002.
A study of workplace conflicts and the methods used for solving them.
1,900 words (approx. 7.6 pages), 2 sources, $ 71.95
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Abstract
A paper that emphasizes the conflicts within the work place and the manner in which they are resolved.
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Managing Interpersonal Conflict and Negotiation, 2005.
An analysis of conflict within the workplace and the role the manager can play in reducing and solving this issue.
1,350 words (approx. 5.4 pages), 5 sources, $ 53.95
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Abstract
This paper examines interpersonal conflict within the workplace as well as conflict negotiation for managers as a response to that kind of business place conflict. The paper outlines some of the cons of ignoring conflict in the workplace, defines the relevant terms, discusses the pros of conflict negotiation, and concludes the matter with a consideration of some recommendations.
From the Paper
"Managing interpersonal conflict in the workplace can be one of the most difficult and yet most important tasks that a manager must undertake on a regular basis. Modern business methods have repeatedly broken down traditional organizational structures, often in favor of team-building and small, task-oriented groups. In these kinds of situations, office politics become much more crucial to the success of individual projects. It takes a skilled manager to maintain good will between employees and requires the use of conflict negotiation in the workplace. Despite the difficulty in doing so, the benefits of mastering this skill will be incredibly high. In general, studies have demonstrated that individuals within an organization perceive interpersonal conflict negatively and believe that it has a negative effect on outcomes (Barki and Hartwick 222)."
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Conflict Management, 2006.
An in-depth look at conflict management in the workplace.
5,495 words (approx. 22.0 pages), 18 sources, MLA, $ 134.95
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Abstract
This paper takes a look at conflict management. The paper defines conflict management as a difference in view or opinion or the variance in choices that can occur between two or more people. The paper discusses how conflict in the workplace can be detrimental, with dire consequences. The paper further discusses how the art of conflict management is essentially the ability to consistently turn conflict situations into opportunities for development and growth.
Outline:
Introduction
What is Conflict and Conflict Management?
Some Central Causes of Conflict in the Workplace
Brief Overview of Theoretical Perspectives
Why is Conflict Management Important?
Managing Conflict
Conclusion
From the Paper
"This aspect would also be beneficial when dealing with a difficult customer or staff member. Through listening and being attentive the to nuances of what is being said, aspects and areas of concern may be revealed which can be used to defuse the conflict situation. Listening also tends to prevent an unthinking over-reaction to the situation. This method is very simple but they also can have a profound effect on a difficult client or staff member. In effect not reacting in a provocative and hostile way may reduce the other party's hostility and make him or her calmer and more amenable to discussion. "
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Interpersonal Conflict, 2005.
A discussion on how to manage interpersonal conflict in the workplace.
2,801 words (approx. 11.2 pages), 11 sources, APA, $ 83.95
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Abstract
This paper examines how managing interpersonal communications and conflicts in the current workplace environment calls for a skillful blending of traditional management communications skills and recognition of the changing nature of the workplace, and of the variety of employee situations within it, from on-site to remote work. It looks at how in addition to the new characteristics of the workplace such as the technologies that demand faster decision-making than ever before, there are also traditional problems as yet unsolved, among them the attitude toward older workers, workplace harassment and sexual abuse. This paper attempts to shed some light on all of these issues, proposing the best general role models for managers to follow in dealing with them.
Outline
Managing Interpersonal Conflicts
How Conflicts Usually Arise
Aspects of Relationships in the Workplace
Recognizing Sexual Harassment in the Workplace
Characteristics of Strong Manager/Employee Relationships
Conclusion
From the Paper
"Managing interpersonal conflicts would seem to be central to any manager's job. One can do it by draconian measures-threatening to dismiss workers who are habitually engaged in conflict-or one can do it by understanding the causes of conflicts and addressing each instance appropriately (which might, of course, result in dismissal at times.) In order to understand how conflicts arise and how to address them, managers need to realize, first and foremost, that employees are not automatons. Every employee, whether his or her work is mainly with other employees or with a combination of other employees and the company's customers or clients, will be performing not only physical and mental labor, but emotional labor as well."
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Leadership and Conflict, 2007.
A look at the management of conflict in the workplace.
1,007 words (approx. 4.0 pages), 3 sources, APA, $ 35.95
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Abstract
This paper examines how the use of teams in the workplace is becoming more and more prominent and how, as work teams increase, it is critical that leadership and employees understand how to successfully overcome conflict, leading to a more effective decision-making team. The paper also discusses the roles of management regarding conflict in the workplace, explains the different types of conflict that occur in work teams and looks at how managers can use conflict to build a high performance team.
From the Paper
"An effective manager is one who is committed to fostering trust, commitment, and a sense of purpose among employees. As a result of rising customer expectations, constant change in business needs and global competition, managers are forced to deliver and exceed expectations like they never done before. Managers "are often needed to provide strategic direction and vision to groups...Managers help organizations to channel productive behavior in directions that are beneficial and that meet relevant strategic objectives". (Jex, S. 2002). Other responsibilities of managers include motivation, coaching, and obtaining resources for groups for task completion. "
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