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Customer Expectations in the Hospitality Industry, 2009. This paper presents a research design into customer expectations in the hospitality industry today. 2,625 words (approx. 10.5 pages), 11 sources, APA, $ 79.95 »
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Abstract In this article, the writer notes that the hospitality industry is one of the largest in the world and continues to grow in size and therefore relative importance to many nations' economies today. The writer discusses that, in an increasingly globalized marketplace, identifying changing customer expectations concerning what services and levels of quality are required to remain competitive and gain additional market share has assumed new relevance and importance. To this end, this paper provides an overview of various methods and approaches currently used into customer expectation research in general and in the hospitality industry in particular. A summary of the research and salient findings are presented in the conclusion.
Outline:
Review and Discussion
Background and Overview
Research Design for Customer Expectations
Table 1 Customer Information Sources Based on Consumption Stages
Conclusion
From the Paper "The research showed that the hospitality industry has largely recovered from the horsewhipping it took following the terrorist attacks of September 11, 2001 and is one of the largest industries in the world today. Therefore, the stakes are high for companies competing in this industry, but the research also showed that there are some useful approaches to collecting and analyzing customer expectation information is meaningful ways that can help managers identify problems areas and existing strengths, as well as opportunities for improvement. These methods ran the gamut from the very simple such as guest comment cards to highly sophisticated customer relationship management applications. A common theme that emerged from the research concerning the use of these research methods, though, was the fundamental need to interpolate this information by using as many sources as possible to draw broad-based conclusions and formulate appropriate responses."
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Watson's Theory of Caring, 2009. Describes Jean Watson and her important nursing theory, which she called the theory of caring. 1,625 words (approx. 6.5 pages), 9 sources, MLA, $ 52.95 »
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Abstract This paper explains that Jean Watson is one of the first nurse theorists to address the idea of caring as the focus of a nursing theory. The author relates that Watson believes that caring science, which includes the arts and humanities as well as science, encompasses a humanitarian, human science orientation to human caring processes and experiences. Watson's theory, the paper interprets, treats the patient in a holistic manner utilizing a caring attitude, which releases positive energy that influences all spheres of the patient's well being.
From the Paper "Teresa Vance notes that caring and nursing have always been viewed as synonymous, and that most individuals choose nursing as a profession because they have a desire to care for others. This fact has led to a number of caring theories, two of which are Leininger's theory of cultural care and Jean Watson's theory of human caring. Watson defines caring as a science and sees caring as a science that encompasses a humanitarian, human science orientation, human caring processes, phenomena, and experiences. The theory is viewed as much a philosophy as a theory of nursing."
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Controlling Your Anger Before It Controls You, 2009. An examination of how humans learn anger management, what causes anger, and theories applied to it. 1,617 words (approx. 6.5 pages), 6 sources, APA, $ 52.95 »
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Abstract This paper defines anger and discusses what happens when it gets out of control, when it can become very destructive. The author describes causes and effects of anger and explains that internalizing it can lead to massive releases of rage and even health problems when people finally allow it to surface. Different types of anger management methods are described, including relaxation techniques, cognitive restructuring and problem solving. The paper concludes with the suggestion that a valuable follow-up research project might be to compare anger between teenage or young adult male and female gang members to shed light on what causes people to join gangs, the difference between girls' and boys' gangs, and which is the angrier and has more potential for violence.
From the Paper "What causes anger? Just about any stressful or negative situation can cause anger, and everyone feels anger throughout his or her lifetime. However, people react differently to anger, and to the situations that can make them angry, and that is often a product of people's temperament, how they saw others deal with anger, and how they learn about anger and managing anger. Some people are just angrier than others are, and they show it in different ways. Often, it is frustration that causes anger. This is called the "frustration-aggression hypothesis" and it shows that frustration can lead to aggression and anger in most people."
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NAPHHS and American Healthcare, 2009. An analysis of the National Association of Public Hospitals and Health Systems' (NAPHHS) position on uninsured healthcare consumers. 1,468 words (approx. 5.9 pages), 5 sources, APA, $ 48.95 »
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Abstract The paper provides an analysis and discussion concerning the position that the National Association of Public Hospitals and Health Systems (NAPHHS) has taken on the policy issue/problem of uninsured healthcare consumers in the United States. The paper examines the rationale the group has given for its position and discusses why the group should and should not take this position. The paper concludes that while there are serious problems facing the NAPHHS today, the United States can ill afford to ignore the healthcare needs of millions of Americans. In addition, the paper asserts that healthcare delayed simply means higher costs later on and a diminishment of the ability of workers to continue their employment in the future.
Outline:
The Issue/Problem
The Group's Position
The Rationale the Group has Given for its Position, the Evidence or Other Support for its Position, What Accounts for the Group's Approach to the Issue
An Evaluation of the Group's Position. Why the Group Should Take on this Position, Why the Group Should Not Take This Position
From the Paper "Today, the National Association of Public Hospitals and Health Systems (NAPHSS) provides more than $6 billion in unreimbursed healthcare services to healthcare consumers in the United States and operates a number of emergency rooms and ambulatory care facilities that represent the only access to healthcare for many people. Together with the Department of Veterans Affairs, the NAPHSS is also responsible for training many of the healthcare practitioners that go on to make substantive contributions to the nation's healthcare system. Clearly, the NAPHSS represents an important component of the nation's healthcare system, but the manner in which these hospitals are funded and the amounts they receive make the problem of continuing to provide care for millions of uninsured Americans especially challenging."
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The Terri Schiavo Case, 2009. An overview of the legal battles surrounding the Terri Schiavo right to life case. 1,504 words (approx. 6.0 pages), 8 sources, APA, $ 49.95 »
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Abstract The paper explains the controversy between Terri Schiavo's husband and parents about what Terri would have wanted in terms of sustaining or ending her life in the vegetative state that she was in and who had the right to speak for her. The paper discusses the most noted court rulings and proceedings regarding this case, that involved the Florida Supreme Court and the U.S. Senate. The paper shows how Florida state and federal courts upheld the Constitution's 14th Amendment to an individual's right to privacy and Florida's laws defining a vegetative state.
From the Paper "The Terri Schiavo case represents one of the most widely publicized legal battles regarding the right to life. CBC News explains the catalysts of the situation (Indepth: Terri Schiavo, 2005). In 1990, Terri suffered severe brain damage after her heart stopped, interfering with oxygen flow to her brain. Although doctors said that she was in a persistent vegetative state, she was able to breathe on her own and to live with the assistance of a feeding tube. Her husband and legal guardian, Michael Schiavo, and her parents, the Schindlers, disagreed about how the situation should be handled and were involved in a protracted legal dispute beginning in 1998. Michael said his wife has said she would never want to be kept alive if she were is a vegetative state and requested that the courts allow doctors to remove her feeding tube. The Schindlers accused Michael of lying about his wife's wishes and demanded that the feeding tube remain in place. Michael eventually won and Terri Schiavo died in 2005 after her feeding tube was removed."
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Risk Management and Sentinel Event Reporting, 2009. A discussion of the problem of sentinel events, such as accidents, suicides or medical misadventures, at healthcare facilities. 781 words (approx. 3.1 pages), 5 sources, APA, $ 27.95 »
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Abstract This paper explains what are meant by sentinel events, as detailed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and describes how they are used to determine the weaknesses in existing procedures and systems. The writer explains that by quantifying the number of such adverse events and trending this information, problem categories can be identified and effective responses to them formulated. However, this can only work to the extent that healthcare facilities actually report such sentinel events.
Outline:
The Basics of Sentinel Event Reporting
The Legal Implications of Sentinel Events
Developing an Effective Risk Management Program
From the Paper "The standards established by the JCAHO for patient and employee safety are integrated through the organization's standards book and include reporting procedures, the leader's role in safety, failure mode analysis, patient disclosure information, data collection requirements and root cause analysis techniques (Bernsten, 2004). The JCAHO reports that, "Sentinel Event Alert identifies specific sentinel events, describes their common underlying causes, and suggests steps to prevent occurrences in the future. Accredited organizations should consider information in an Alert when designing or redesigning relevant processes and consider implementing relevant suggestions or reasonable alternatives" (Sentinel event alert, 2008, p. 1)."
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Spousal Abuse, 2009. An exploration of the problem of spousal abuse in our society. 3,213 words (approx. 12.9 pages), 10 sources, APA, $ 92.95 »
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Abstract The paper reveals how and where spousal abuse occurs and discusses the role of social services in assisting the victims. The paper then focuses on Sections 1101 and 352 of the Evidence Code and briefly looks at the highlights of the laws enacted to help fight spousal abuse. The paper concludes by noting the barriers facing women suffering from spousal abuse and asserts that more people should be screened for this problem when they come in for emergency services.
Outline:
Introduction
How and Where Does Spousal Abuse Occur?
Spousal Abuse in Law Enforcement
The Importance of Social Services
Spousal Abuse and the Evidence Code
Conclusion
From the Paper "Spousal abuse has been around for centuries. At one time it was more accepted, and used as a form of 'correction' when men believed a wife was not acting the way she should or showing them the proper respect (Hardesty, 2002). Now, spousal abuse is not tolerated by law enforcement officers, and it does not affect just women anymore. Men can be victims of spousal abuse, too. Spousal abuse is a very prevalent problem for law enforcement officers in all areas of the country, and in all age and income brackets (Hardesty, 2002). It does not discriminate on the basis of age, race, gender, income, or social status, and law enforcement agencies are trying to aggressively combat it (Hardesty, 2002). The public wants to see it stopped, law officers want to see it stopped, and the victims of it want to see it stopped."
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Malignant Pleural Mesothelioma, 2009. A look at the recent advances in medical imaging in the diagnosis of malignant pleural mesothelioma. 3,433 words (approx. 13.7 pages), 10 sources, APA, $ 97.95 »
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Abstract This paper illustrates the current developments in the diagnostic imaging of malignant pleural mesothelioma, an aggressive form of malignancy in the pleura that often leads to death. Because of its gravity, there is a need for an effective imaging tool to help determine the tumor stage and extent, and to predict the prognostic outcomes of a chosen treatment . The author describes the disease and its histologic traits and also discusses past and current practices on diagnostic imaging such as the chest x-ray, computed tomographic scan, magnetic resonance imaging, and positron emission tomography scan. The potential and limitations of these technologies are also analyzed. This paper includes an annotated bibliography.
Outline:
Abstract
Introduction
A Look into Malignant Pleural Mesothelioma
Recent Advances in Medical Imaging in the Diagnosis of Malignant Pleural Mesothelioma
Computed Tomography Scan
Magnetic Resonance Imaging
Positron Emission Tomography
Molecular Imaging
Conclusion
From the Paper "The search for the most efficient, cost-effective imaging modality is still ongoing. Current modalities, CT Scan, MRI, and FDG-PET, have their own limitations as well as their advantages. It is only through research that the medical field may be able to utilize these existing technologies. The importance of early diagnosis through non-invasive means can not be emphasized enough. Because of the aggressive nature of malignant pleural mesothelioma, the use of these current modalities must be utilized as early as possible especially by people who are high risk."
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Alzheimer Disease and Exercise, 2009. This paper discusses the article "Exercise Plus Behavioral Management in Patients with Alzheimer Disease: A Randomized Controlled Trial," by Teri, L., Gibbons, L. E., McCurry, S. M., Logsdon, R. G., Buchner, D. M., Barlow, W. A., Kukull, W. A., LaCroix, A 873 words (approx. 3.5 pages), 1 source, MLA, $ 31.95 »
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Abstract In this article, the writer analyzes the study by Teri, Gibbons, McCurry, Logsdon, Buchner, Barlow, Kukull, LaCroix, McCormick, and Larson, entitled "Exercise plus behavioral management in patients with Alzheimer Disease: A Randomized Controlled Trial," that was published in JAMA, 290(15): 2015-2022. The writer explains that the purpose of the study was to develop a home-based exercise program combined with caregiver training in behavioral management techniques. The writer notes that this home-based exercise program was designed to reduce functional dependence and delay institutionalization among patients with Alzheimer disease. Older adults can benefit from exercise through the improvement of cardiovascular function, flexibility, balance, and strength. Exercise has also been demonstrated by several studies to reduce depression among elderly patients, as well as alleviate depression of patients with dementia. The writer concludes that this study has promising potential in the management of Alzheimer disease.
From the Paper "A total of 153 patients and their corresponding caregivers were randomly selected from an ongoing, community-based Alzheimer disease patient registry and through referrals from physician practices. The study, from enrollment to the end of follow-up, occurred from June 1994 to April 1999. Written consent was obtained from both caregiver and patient. All patients underwent comprehensive evaluation by a geriatrician, neurologist, psychologist, and epidemiologist, nurse, and research staff. The caregivers were spouses or adults who lived with or spend at least 4 hours with these patients. Their ages ranged from 24 to 91 years old, and 70% were female. Eighty percent of the caregivers were spouses.
"Patient-caregiver groups were randomly assigned to the RDAD program or routine medical care. At first, patient and caregiver were seen in their own homes by experienced health professionals for 12 hour-long sessions at 2 sessions per week for the first three weeks, then weekly sessions for 4 weeks, and then twice a month. This was to ensure proper training of caregivers at home. Follow-up was done three times over the next 3 months. "
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Dehydration, 2009. A brief look at the effects of dehydration on the human body. 996 words (approx. 4.0 pages), 4 sources, APA, $ 35.95 »
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Abstract This paper examines the effects of dehydration by looking at why water is essential to health maintenance, the functions of water in the body and what happens to the body when it does not get the water it needs. It further compares and contrasts how different electrolytes including sodium, potassium and chloride function in the body. In addition, the paper examines the effects of alcohol and caffeine on hydration levels in the body and what steps people can take to ensure they do not become dehydrated.
Outline:
Introduction
Water and the Body
Water's Role
The Body's Shifting Need For Water
Salt and Water for Proper Hydration
Signs of Dehydration
Effects of Alcohol on Body's Hydration
Summary & Conclusion
From the Paper "As the body ages and particularly in the twenties when there is a decrease in growth hormone production the body's perception of thirst decreases. Growth hormones "regulate water in conjunction with histamine." (Klotter, 2001) Aging of the body results in a lesser awareness of thirst and resulting is a lessening in water consumption and the water content "within cell decreases so that cellular water can be redistributed to the brain and other vital functions" of the body. When the body does not intake enough water the body's neurotransmitter "histamine is activated" which in turn "activates prostaglandins, kinins, and vasopressin, in an effort to redistribute water according to priority." (Klotter, 2001) When the body doesn't receive enough water, resulting can be problems that include damage to the DNA as well as "reduced efficiency of DNA repair system, immune suppression, and irregular protein production in cells, which encourages cancer cell formation." (Klotter, 2001) "
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A Cure For Alzheimer's Disease, 2009. An argument against political opposition to stem cell research so a cure can be discovered for Alzheimer's disease. 1,037 words (approx. 4.1 pages), 3 sources, APA, $ 36.95 »
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Abstract The paper contends that Alzheimer's disease is quickly becoming a national health and social crisis by virtue of the increasing age of the population. The paper focuses on embryonic stem cell research that is the most likely avenue of research into an effective cure, but relates that political opposition has limited scientists in this avenue. The paper argues for common sense to prevail and help millions of patients and their families.
Outline:
Introduction
Thesis Statement
Alzheimer's - A Twenty-First Century American Health and Social Crisis
Controversy Over a Likely Approach to Effective Treatment
Conclusion
From the Paper "Alzheimer's disease is one form of age-related dementia, previously more often referred to collectively as senile dementia. It is characterized by gradually increasing mental deterioration and corresponding loss of memory, cognition, judgment, and of the ability to communicate. The disease is named for the German physician who first discovered it in 1906 by identifying abnormal amyloid plaques and neurofibrillary tangles in the brain tissues. Today, modern imaging technology is used to diagnose these characteristic brain changes that are associated with Alzheimer's (NIA 2006)."
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Elder Care, 2009. An exploration of the signs, symptoms and instances of abuse in the elderly population in need of care. 4,263 words (approx. 17.1 pages), 12 sources, APA, $ 113.95 »
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Abstract The paper discusses the range of diseases and debilitating conditions that cause an elderly relative to need care and refers to studies that demonstrate that the best solution to elder care is family members. The paper then reveals the signs of neglect or abuse of an elderly individual and highlights the significant role of human resource personnel in organizations that provide long term, skilled nursing and home care services to elderly populations. A list of signs of financial, mental and physical abuse, as well as caregiver behaviors that should raise suspicion of abuse, is provided with the paper as well.
Outline:
Disease and Debilitation Warranting Elder Care
Elder Care and Abuse
Neglect and Abuse
Reporting Elder Abuse
Human Resources and Patient Care Management
From the Paper "The baby generation has begun the march into their silver years, their retirement years. These years in a person's life represent, too, the years when the body's betrayal of the mind, or vice versa, often result in an individual's inability to care his or her self during the post retirement years. These years have come to be referred to as the elder care years, because the care for the elderly often becomes the responsibility of the younger family members, children, or involves the institutionalization of loved ones. In either situation, the problems family members are faced with and the choices they must consider in resolving those problems concerning the care of their loved ones can be difficult and emotionally overwhelming. In some cases, taking care of an aging parent could mean the difference between giving up a career, and even moving to a different part of the country, or going "home" after years of being away."
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Gloria R. Smith's "Health Disparities", 2009. Looks at the formation of healthcare policy and financing as presented in Gloria R. Smith's article "Health Disparities: What Can Nursing Do? Policy, Politics, and Nursing Practice". 2,110 words (approx. 8.4 pages), 1 source, APA, $ 66.95 »
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Abstract This paper reviews articles related to nursing and outlines the policy formation for nursing practice based on one of the approaches reviewed in the articles. The paper also discusses why the writer chose the particular model regarding policy formation and provides a brief sample of how the writer of this work has participated in any phase of public policy formulation. The article chosen in this work as the model of policy formation is that which is related in the work of Gloria Smith "Health Disparities: What Can Nursing Do? Polic, Politics, and Nursing Practice". This policy is formed upon the very core of nursing which is caring and specifically as related to 'relationships' or the treatment of others in the role of nursing and at its highest 'calling' to care.
From the Paper "Smith questions whether the capacity of nursing in leading the way to reduction in health disparities is "waning" or whether the simple fact is that nursing is not well-equipped or well-prepared for leadership in this area. Smith states that nursing inherently has a "moral obligation to address health disparities" and that this is true because "nursing and health disparities are inextricably linked by their very nature." Nursing is a profession that focuses on caring "in its fullest and most elaborated and profound meaning - is absolutely central to theory and practice.""
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A Human Resources Information System (HRIS), 2009. Presents a complete quantitative study assessing the influence of strategic management systems on the healthcare provider's organizational performance. 4,590 words (approx. 18.4 pages), 28 sources, APA, $ 119.95 »
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Abstract This paper is a research proposal to provide insights into how healthcare providers can achieve higher levels of effectiveness in diagnosing, treating and ensuring the long-term health and satisfaction of patients by researching the correlation between investments in strategic management systems and healthcare organization effectiveness and performance. In addition, this research evaluates how the extent of system integration increases healthcare providers' performance over the long term. An essential aspect of any research into strategic management systems implementation is the level of adoption the system achieves. Specifically addressing how Web-based interfaces including portals increasing system adoption and lead to lasting change in healthcare organizations is also addressed. Several tables, figures, and graphs are included with the paper.
Table of Contents:
Abstract
Problem Statement
Theory
Literature Review
Research Design
Methodology
Analysis of Results
Summary Tables and Histograms
Findings and Discussion
Software
Hardware
Services
Conclusions
Appendix: Correlations
From the Paper "The third hypothesis, that of healthcare systems delivering a positive ROI would require the financial statements of the hospitals and healthcare centers whose data is used in the study. There is however overwhelming evidence that healthcare systems integrated using SOA architectures deliver positive ROI as have been cited in this study. The development of educational programs is also clearly an issue for many hospitals and healthcare centers relative to AIDS/HIV as the basis of mortality."
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Chronic Hyperglycemia, 2009. A look at the management and care of chronic hyperglycemia. 1,353 words (approx. 5.4 pages), 15 sources, APA, $ 45.95 »
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Abstract The paper examines key studies influencing diabetes management, including home-based or hospital-based care, the role of nurse practitioners versus physician's assistants and the use of modern management methods like telehealth. The paper also looks at key studies influencing diabetes care, including exercise, insulin pump therapy and PKC- inhibitors.
Outline:
Abstract
Introduction
Diabetes Management
Diabetes Care
Conclusion
From the Paper "One of the fastest-growing medical problems facing the world today is chronic hyperglycemia, or diabetes. Although diabetes is found in nearly 30 million people over the age of 65, it is rapidly materializing in adolescents and even children (White, 2006). Hyperglycemia occurs when a disproportionate amount of glucose is distributed throughout the blood plasma. Excess glucose may have several causes, including genetic cases of diabetes mellitus, eating disorders such as bulimia nervosa, or times of psychological stress. Because of the multitude of causes, significant attention is beginning to be focused upon the management and care of the disease."
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