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Performance Management Systems, 2008.
An explanation of performance management systems in organizations.
1,739 words (approx. 7.0 pages), 8 sources, APA, $ 56.95
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Abstract
This paper examines the performance management system which has become part of an organization's human resources. It describes the process involved and the different types of performance management. The author has also included an example of a performance management system in a retail environment.
Outline:
Basis for Performance Management
Creation and Implementation of a Performance Management System
Types of Performance Management
Example
Conclusion
From the Paper
"Lawler (2005) notes that performance management is becoming more important for today's high performance organizations as the relationship between employees and the organizations they work for has changed, and developing a mutually beneficial relationship is important to achieving more in terms of performance. Strivers (2000) points out the need for rules and guides to govern performance management because of changes that have taken place in the business environment in recent years. In the process of designing and implementing a new performance management system, the manager must play a role in the design process, in educating employees about the importance of the system, in deciding on financial and nonfinancial performance measures, and in reviewing and updating what is set in place. This indicates that the system should reflect the aims, goals, and mission of the employer. Strivers further notes the elements making up the performance management system and how they serve as part of a powerful behavioral tool. Management must measure what it wants to achieve in order to see if it is or is not achieving its goals. The system addresses what are called intangible assets, including such vital elements as the knowledge of the workers and efforts to customize products and services. The author notes the value of consultants but places more emphasis on the managers in the organization as guides for the development process. She then offers a model based on her own analysis and data gathered from other sources. The system must provide managers with guidance in moving their companies in the direction desired."
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Workplace Grievance Procedures, 2008.
This paper explores formal and informal grievance procedures in the workplace.
1,758 words (approx. 7.0 pages), 6 sources, MLA, $ 56.95
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Abstract
The paper defines a grievance as an expression of dissatisfaction or a complaint about an employment or workplace situation by a staff member, a group of employees or a union. The paper then discusses formal and informal grievance procedures and details the steps involved in investigating a workplace grievance. The paper also looks at a grievance complaint filed by a Potts Point Deli employee and discusses the subsequent investigation and outcome.
Outline:
A Grievance
Formal Grievance Procedures
Informal Grievance Procedures
Steps Involved in Investigating a Workplace Grievance
Cost of Unresolved Grievance
The Potts Point Incident
From the Paper
"A Grievance is an expression of dissatisfaction or a complaint about an employment or workplace situation by a staff member, or a group of employees or a union (NSW Department of Commerce 2007). It can be against the employer, a fellow employee, or may be related to perceived unfair treatment, health and safety issues, a workplace conflict, harassment, and/or bullying. In fact, such behaviors such as workplace bullying can garner "legal claims that may be initiated by bullied workers" (Cooper, Einarsen, Hoel, & Zapf 2002, p. 400). Additionally, Australia's federal Sex Discrimination Act 1984 prohibits sexual harassment in the workplace, defined as unwelcome sexual advances, or request for sexual favours, or unwelcome conduct of a sexual nature toward the harassed person (Cooper, Enarsen, Hoel, & Zapf 2002, p. 402)."
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City Council Support Staff, 2008.
A report analyzing the cost effectiveness of hiring support staff for city council members.
825 words (approx. 3.3 pages), 3 sources, APA, $ 29.95
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Abstract
This paper describes a study intended to determine the feasability of hiring support staff to assist city council members with their workload. The paper discusses several aspects of the study, including data collection, cost implications and recommendations. The paper concludes that the reasonable cost of obtaining an employee support staff member for each City Council member is well worth the City's resources sometime in the future.
Table of Contents:
Background
Data Collection
Analysis
Coordination
Cost Implications
Recommendations
Specific Role of Public Policy Analyst
From the Paper
"At present, however, it is recommended that two secretaries be hired, one for half of the City Council, and one for the other. Further, it is recommended that two research assistants, or Public Policy Analysts, be hired, one for half of the City Council, and one to perform duties for the other half. This will allow each City Council member to perform their duties and responsibilities at an optimum level and capacity. Each new staff employee would assist the City Council members by alleviating their overwhelming workload, coordinating meetings, performing research on important legal and administrative issues."
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Research Proposal: Architecture ISO 9001 Process, 2008.
A research proposal to investigate and recommend improvements to the planning and design process of Kasian Architecture & Interior Design Ltd. (Kasian), to be based on ISO 9001 quality principles.
1,825 words (approx. 7.3 pages), 5 sources, APA, $ 58.95
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Abstract
This paper presents a research proposal for Kasian Architecture & Interior Design Ltd. (Kasian) that recommends that the company proceed with developing a comprehensive project delivery process for design and development based on ISO 9001 procedures for all of the company's future RONA projects. The paper points out that, currently, the Kasian RONA team is managing several large projects and the design process of each of these projects is significantly different resulting in design and management confusion. The paper also points out that Kasian does not have an Architectural Planning Procedure Manual (APPM) to offer to prospective new clients. The paper then presents the project details for the proposed new APPM, which will focus on risk management to provide clients with access to improved processes and end products.
Table of Contents:
Introduction
Problem Statement
Purpose of Study
Importance of Study
Scope of Study
Rationale of Study
Limitations/Delimitations
Literature Review
Organizational Measures
Quality, Productivity & ISO 9001
Real Costs of Quality
Methodology
Approach
Data Gathering Method
Database of Study
Validity of Data
Originality & Limitations
Project Timeline
From the Paper
"Benefits of adopting the new APPM will be a more developed focus on risk management in order to provide clients with improved process management procedures and higher quality end products. Adopting this proposed design procedure for all projects will allow staff it is proposed, to more easily move from project to project. That is, design and engineering staff will be able to start a new project without complication unlike past design project where complications arose from the outset because of a lack of quality procedures such as those found in the ISO 9001 framework."
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Case Study: Pfizer Enterprise Risk Management, 2008.
Looks at enterprise risk management (ERM) at Pfizer from the viewpoint of the Sarbanes-Oxley financial reporting requirements.
1,185 words (approx. 4.7 pages), 6 sources, APA, $ 40.95
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Abstract
This paper discusses enterprise risk management from the viewpoint of new financial reporting requirements in the corporate world, specifically those associated with Sarbanes-Oxley legislation in the United States. Additionally, this brief implementation plan discusses enterprise risk management from the perspective of a single company: Pfizer. Pfizer scale and scope of operations ensures that it requires the most comprehensive of plans. Additionally, the particular enterprise risk management planning strategy employed is the COSO framework.
Table of Contents:
Abstract
Company Overview
COSO and Sarbanes Oxley
COSO
Sarbanes-Oxley
Implementation Framework
Control Environment
Risk Assessment
Control Activities
Information and Communication
Monitoring
From the Paper
"Pfizer's executive leadership should identify financial reporting objectives with sufficient clarity and specificity to enable the identification of risks to reliable financial reporting. Pfizer should identify and analyze risks that are associated with preventing the achievement of financial reporting objectives as a basis for determining how the risks should be managed. The potential for possible financial misstatement due to fraudulent reporting should be incorporated when assessing risks to the achievement of financial reporting objectives with the company."
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Sales and Distribution Issues for Toyota, 2008.
Examines a strategic problem related to sales and distribution issues at Toyota.
1,005 words (approx. 4.0 pages), 2 sources, APA, $ 35.95
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Abstract
This paper examines a strategic problem related to sales and distribution of a product across the 50 US states with a focus on the Southern states wherein a company that is technologically advanced produces enough product but does not have enough retail outlets or sales staff to adequately service its vast market. In this example, the Toyota Motor Corporation of North America is used to illustrate the issues appropriately for shareholders.
Table of Contents:
Overview
Situational Overview
Sales & Marketing Strategy
Alternative Strategies for Shareholder Review
Alternative 1
Alternative 2
Recommendation for Stockholders
From the Paper
"Shareholder approval is required for this strategy to work because Toyota is contractually obligated to its existing dealership network and cannot move away from it without incurring considerable expense because of these contractual agreements. The company simply needs to design more integrated marketing collateral that allows its existing dealership network to more effectively reach local communities; i.e. targeted Internet advertising and strategically placed web-enabled kiosks, in a fashion that new dealerships with the associated sales staff would not eat into existing dealership market share."
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Idexx's Working Capital Policy, 2008.
A case study of Idexx Labs, Incorporated that demonstrates financial management techniques.
1,825 words (approx. 7.3 pages), 4 sources, APA, $ 58.95
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Abstract
The paper outlines the elements of working capital policy with a brief look at some ethical implications. The paper provides a comprehensive analysis of various aspects of financing, such as cash management techniques and methods of short-term financing. The paper shows how the working capital policy has been advantageous to IDEXX Labs, Incorporated.
Outline:
Introduction
IDEXX Financial Strategy
Understanding the Role of Working Capital Policy for Idexx
Ethical Issues for IDEXX
Conclusion
From the Paper
"Financing within a firm or organization is one of the most expansive areas, and has some of the more pronounced and augmented processes embedded within the overall strategic development of financial management. However, there are some aspects that are frequently used and require special attention - cash management techniques, methods of short-term financing, and working capital policy. These areas become even more important, because they are utilized by most, if not all firms, irrespective of size and or general business objective. Idexx Labs, Incorporated provides a very good analytical structure to explore this contemporary financial management issue as it relates to using financial management techniques to help the company grow, expand, and achieve close to $1 billion in revenues from its innovative products and services."
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Stock Option Accounting, 2008.
This paper explores the accounting concepts surrounding eBay's stock options.
966 words (approx. 3.9 pages), 3 sources, APA, $ 34.95
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Abstract
The paper examines the ethical issues surrounding eBay's financial reporting practices and how eBay's practices are affected by the current accounting procedure for stock options. The paper also explores what a conversion to the fair value method implies for eBay and its stakeholders. The paper then provides two specific examples related to the effects on financial statements and examines footnote disclosure from an ethical perspective. The paper concludes that eBay should change the accounting for stock options, even though it is not mandated.
From the Paper
"It is argued that the triangulation of the accounting concepts surrounding stock options for eBay employees does not absolve the ethical consideration and obligation to include the earnings of the company that is affected by actions that have an intrinsic value to the firm (Baviera & Walther, 2005, p. 2). Even the FASB is currently trying to get companies like eBay to expense stock options in wake of the fact that it adds a significant value to executive compensation and the fact that employees can sell these shares for cash implies that they should be expensed rather than treated as a footnote (Baviera & Walther, 2005, p. 3).Overall eBay's stock options are not 'value-less' and should impact expenses, the issue is what value should be used? "
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Human Resources Strategy, 2008.
This paper looks at the importance of human resources strategy and different relevant options available.
1,945 words (approx. 7.8 pages), 5 sources, APA, $ 61.95
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Abstract
In this article, the writer examines the importance of the human resources strategy and looks at the necessary steps to formulate such a strategy. The writer then discusses human resources (HR) strategy, how to align the HR strategy to the business strategy and why and how best to do this. Furthermore, the writer describes the need for scanning the environment, the challenges in doing so and also the environmental factors that impact an organization. In addition, the writer discusses the different aspects of HR planning that encompass job analysis, forecasting, demand for human resources in an organization and the internal and external labor supply in the same organization. Finally the writer looks at the strategic options available to meet the necessary shortages or excesses in the workforce. The aspects discussed in this section are downsizing and restructuring, mergers and acquisitions, outsourcing and strategic international human resources management.
Outline:
Abstract
Introduction
Importance of HR Strategy
Aligning HR with business Strategy
Environment Scanning
Evaluation of HR programs and policies
HR Planning
Job Analysis
Forecasting
Human Resources Demand
Labor Supply
Strategic Options
Downsizing & Restructuring
Mergers & Acquisitions
Outsourcing
Strategic International HRM
Conclusion
From the Paper
"In order to formulate an effective HR strategy it is essential to scan the environment the organization operates in. In this section we will be discussing the sources and methods used to scan the environment, the challenges involved, and environment factors."
"There are many different sources and methods that can be used to scan the environment. Publications, professional associations and professional consultants are some of the most popular sources used. Trend Analysis, Delphi Technique and Impact Analysis are some of the techniques that are very popular when scanning the environment."
"The inability to accurately predict the future is one of the main challenges of environment scanning. Isolating the critical from the insignificant is another challenge.
"There are many environment factors that can impact an organization. Some such factors are economic, technological, political, legislative, demographic, social and cultural factors."
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Unisys in China, 2008.
An overview of the services provided by the company, Unisys China.
780 words (approx. 3.1 pages), 1 source, MLA, $ 27.95
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Abstract
This paper discusses the Chinese company, Unisys. It provides an overview of the company and then focuses on the services that it provides. The paper also discusses its financial services, transportation services, public sector service, global outsourcing and infrastructure services and system and technology services. Lastly, the paper discusses the company's competitors.
Table of Contents:
Unisys China Overview
Financial Services
Transportation Services
Public Sector Services
Global Outsourcing and Infrastructure Services
System and Technology Services
Global Services in China
Competitor's Strength and Weakness
From the Paper
"Although Unisys is a successful technology leader, the company is aware that competent competitors exist in China. Such competitors include Accenture, offering Microsoft applications, business collaboration solutions, cost-reduction strategies, and targeted industry expertise. Alternatively, Accenture lacks in-house server expertise, does not offer traceability or re-use, and are anonymous and impersonal with clients. IBM is another tough competitor for Unisys and is bringing its reputation and strong industry practices with it to China. IBM also has weaknesses, such as IBM-centric solutions, its competition with Microsoft, and fragmented business units and services. Unisys offers services to compete with Accenture's and IBM's strengths such as model-based continuous improvement and adaptation, expertise in balanced infrastructure, industry, and process, and enterprise database experience and expertise."
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Pure Bliss Day Spa: A Business Plan, 2008.
A business plan for the Pure Bliss Day Spa company.
2,976 words (approx. 11.9 pages), 13 sources, APA, $ 87.95
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Abstract
The paper provides a competitive and SWOT analysis of the Pure Bliss Day Spa company and discusses the marketing and financial objectives, strategies and target population. The paper looks at the use of the marketing mix (pricing, distribution, advertising and promotion) to achieve the company's marketing and financial objectives. The paper also provides a financing and situational timetable and discusses the evaluation procedures to be used. The paper includes a graph and several tables, some as appendices to the paper.
Outline:
Executive Summary
Situational Analysis
Objectives
Strategies
Tactics
Financing and Situational Timetable
Evaluation Procedures
Appendices
From the Paper
"Pure Bliss Day Spa is a full-range service day spa offering relaxing and pampering services in the most exotic environment to the target customers like travelers, business women, men, and youth through a variety of membership packages and programs. Since its located in downtown Orlando of Florida, the SPA attracts many visitors from the tourism sector, corporate sector and the working men and women. In order to successfully compete in the market, Pure Bliss planned to start up 35 therapy rooms, in a 7,000 square foot facility with contemporary equipment at a total cost of $180,000. Pure Bliss follows a penetration pricing strategy making their prices very low, starting from $35 which is far below the competitors that offer quality services and products, and high customer satisfaction for continuous value relationship. "
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Effective Meetings, 2008.
Looks at ways to conduct effective meetings including the use of good listening skills.
2,125 words (approx. 8.5 pages), 10 sources, APA, $ 66.95
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Abstract
This paper explains that the results of meetings may not be positive if the leadership of the organization does not have a plan of action for the meetings and leadership styles that are not conducive to effective listening. The paper then points out that this is because the process of planning a meeting allows the leader to create an environment, which inspires results, and that the manner in which the workers are valued through effective listening will motivate the employees to achieve those results. The paper also relates that, in planning for effective organizational meetings, there are six key factors and six types of leadership related to listening skills to consider.
From the Paper
"The affiliative leader/listener: This type of leader focuses on the emotional needs of the workers and listens to their issues, allowing them to express emotions. While this type of leader earns the trust of workers, there is a danger in this leadership style because emotions can become volatile and alter the business focus. During the course of meetings one of the key areas of concern is that emotions will negatively impact the goals of the meeting, as previously noted."
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Management and Leadership at Microsoft, 2008.
A case study of Microsoft that identifies the roles of organizational managers and leaders in creating and maintaining a healthy organizational culture.
2,044 words (approx. 8.2 pages), 9 sources, APA, $ 64.95
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Abstract
The paper looks at the differences between management and genuine leadership within Microsoft and closely examines the role the company's organizational leaders and managers play in facilitating a strong corporate culture. The paper discusses the four functions of management and their roles in maintaining Microsoft's healthy organizational culture and focuses on two strategies that will ultimately ensure a strong organizational culture far into the future.
The paper attaches a very large amount of source material to the paper.
From the Paper
"Clearly, being a well-run operation is critical to perpetuating a desirable internal culture. With that in mind, "management" within Microsoft - within any major organization - may best be described as the organization of the business entity's constituent parts in the most optimal fashion possible. A review of Microsoft's official website does not uncover a formal organizational flowchart depicting who sits where (and does what) within the corporate hierarchy. Nonetheless, drawing from a medley of resources available on the Microsoft site, several interesting facts do emerge. First of all, the company is run by a Board of Directors consisting of 10 people: the names of the individuals include some famous members of the Microsoft "family" - Bill Gates, Steve Ballmer - as well as "outsiders" like James Cash, Jr., David Marquardt, and Helmut Panke (Microsoft Corporation 2007b)."
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Elder Care Resources, 2008.
This paper discusses the necessity to adapt to the increasing elderly population in order to meet specialized health care needs of geriatric individuals.
961 words (approx. 3.8 pages), 7 sources, MLA, $ 34.95
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Abstract
In this article, the writer outlines salient features and issues regarding care of geriatric individuals in the context of working family members. It is the contention of this paper that, through bringing attention to the need for employees to both meet the needs of their elderly family members and employers, some of the difficulties encountered as a result of lost job opportunities, productivity and benefits can be avoided or at least alleviated. The writer concludes that an elder care program can, nonetheless, benefit both employer in terms of employee retention and investment, and employee in terms of uninterrupted income, personal, professional and organizational advancement, this new market can possibly lead to better uniformity in providing for elder care.
From the Paper
"As the elderly are experiencing an increase in life expectancy, dying is no longer a swift and uncomplicated transition. The salient natural course of most elderly patients is that of exacerbations and a semblance of normalcy, where death may come in the form of a coup de grace type insult or a disease exacerbation that is never fully recovered from. From the perspective of the aged, it is not merely enough to reach a chronological age and a sense of maturity; it is more important that independence in the form of being able to perform activities of daily living, having one's cognitive faculties intact, being able to be looked upon with status in society.
"A fear of losing one's independence permanently with an acute disease presentation or an accident such as a fall, along with a sense of mortality constantly shadows the elderly patient. "
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Rogers' Five Attributes of Innovation, 2008.
An explanation of the introduction of an innovation into an organization.
2,008 words (approx. 8.0 pages), 6 sources, APA, $ 63.95
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Abstract
This paper looks at the diffusion of a particular innovation within a farm goods retailer. It discusses the history of the diffusion process at this organization and identifies the opinion leaders and change agents promoting the decision and the ensuing results. The author then goes on to describe the innovation-decision process within the organization and the communication channels that exist within the organization.
From the Paper
"In the course of one's organizational life, decisions about whether to adopt or reject a new innovation are fairly frequent; as most of us well-know, sometimes the decisions taken are wise, and sometimes the decisions taken are bad. With that in mind, the following paper will look at the diffusion of a particular innovation within a farm goods retailer for which I once worked. Specifically, I will begin by discussing the history of the diffusion process at this organization as best I can. From there, I will identify the opinion leaders and change agents promoting the decision and the success - or lack thereof - they encountered. With that out of the way, the essay will next look at the innovation-decision process within the organization as it unfolded when the new technology was adopted. From there, time will be set aside to looking at whether or not the organization adopted the new innovation and, if it did so, whether or not it was slow or fast in doing so. Pressing onward, an examination will be undertaken of why the change diffused at the pace it did and what role the organizational social structure played in the diffusion of the innovation. Finally, the paper will identify the communication channels and network existing within the social structure of the organization and how knowledge about the innovation was distributed and the role played by change agents in cultivating an acceptance of change. In the end, what will become evident is that long-standing institutional barriers - particularly organizational culture, the perception that one's interests are not served by the innovation, and the adaptability of older workers - all determine the rate of diffusion for an innovation."
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