Abstract
This paper discusses the safety of tourists since the September 11, 2001 attacks in New York. It examines how much progress has been made since then in the specific task of making tourists safer in hotels. It assesses the ways in which tourists are made safer and ways in which the system has failed to improve their safety. Overall, the paper concludes that tourists are no safer now than they were prior to September 11.

From the Paper
"However, despite such recommendations, and despite the horror of 9/11, it does seem that very little has been done by hotels to increase security post-9/11. For example, a study conducted by Professor Cathy Enz, in conjunction with Smith Travel Research, surveyed 1,033 hotel managers in the US soon after 9/11, and then followed up by surveying 492 general managers in October of 2002. The study showed that most hotels did not make any changes to security and safety staffing and procedures in the year immediately after the attacks. Presumably, if changes and improvements were not made when the attacks were still fresh in everyone's minds, they would not be made subsequently. Enz commented that: "It appears that most hotels are standing pat with their existing safety and security procedures." (Myers, 2003, on web page cited.)"

Tags:travel, screening, disasters, 9/11

Abstract
In this article, the writer examines the issue of safety for tourists in the U.S. following the terror attacks of September 11, 2001. The writer points out the realization of the vulnerability of North American citizens to organized terrorism after this horrific event. The writer discusses how much progress has been made in the specific task of making tourists safer following September 11. The writer maintains that less progress has been made in tightening up security than may have been expected.

From the Paper
"The horrific terror attacks on the USA in 2001, known as 9/11, were a shocking wake-up call for the USA and Canada, and the world in general. It was suddenly realized that North American citizens were vulnerable to organized attacks by groups that hate them, and whose members are prepared to die in order to kill North Americans. Since then, we might have expected that there would be a concerted effort to tighten up security, and so make people safer than they were at that time."

Tags:terrorism, hotels, airlines

Abstract
This paper presents a tourists' guide around the west coast of Africa. It focuses on Marrakech, Morocco and the Atlas Mountains, follows the path to Toubkal through the villages on the way and then looks at Lake Nyos and Kribi, Cameroon. The paper ends in a hotel in Kribi, Cameroon with a summary of all the sights that the tourists would have seen over the past week.

Table of Contents:
Location: Marrakech, Morocco, Africa
Location: Path to Toubkal
Location: Lake Nyos
Location: Kribi, Cameroon
Location: Hotel in Kribi, Cameroon

From the Paper
"Mount Cameroon and the range of mountains that include Mount Oku and Lake Nyos was created by lava flows. The smoothness of the mountains in Cameroon and the many cinder cones, like the one that holds Lake Nyos, make it easy to see the differences between the two mountain ranges. The main differences are due to the Cameroon line being on a geologic fault or rift zone and the Atlas Mountains being at the junction of two plates."
"Finally, we discovered the escarpments of the south Cameroon Plateau that ended at Kribi Beach. The sloping terrain and gently rolling hills we saw while flying to Kribi became the deep gullies toward the Cameroon coastal plain. When the Lobe River rushes over one of these drop offs, the waterfalls and rapids created are just amazing to see."

Tags:hotel, holiday, Africa, mountains

Abstract
This paper examines the check-in, check-out, and safety deposit box processes of Hotel Escargo, providing process diagrams and control charts, as well as a discussion of how technology benefits the hotel business.

From the Paper
"Hotel Escargo has suffered from a lack of efficiency in its processes-particularly the check-in and check-out procedures-that has reduced customer satisfaction and convenience as well as making needless extrawork for the hotel staff. A review of both processes along with the safety deposit box process has led to a redesign of all three processes for improved efficiency and much greater customer convenience and satisfaction. In analyzing these processes, the results of time studies performed..."

Tags:hotel, Hotel Escargo, quality control, time study, check-in, check-out, safety deposit box, biometric locks, electronic locks

Abstract
The paper reveals that all signs point to the United Arab Emirates (UAE) as one of the major tourist destinations in the years to come. The paper identifies the characteristics of the market and what can be reasonably expected from a venture capital investment in the hotel and hospitality industry in the UAE today. The paper then provides an overview of the international hotel and hospitality industry and the travel and tourism industry that accounts for the lion's share of its revenues and assesses initiatives underway in the region that are reflective of current trends in the region. The paper includes a color map of the United Arab Emirates as an appendix to the paper.

Outline:
Introduction
Review and Discussion
Conclusion

From the Paper
"Some of the fastest growing travel and tourism destinations that have emerged in recent years are the Middle East in general and Abu Dhabi, capital of the United Arab Emirates, in particular. Despite the potential of external threats in the region, the hotel and hospitality industry has enjoyed a booming business as hoteliers, restaurateurs and others seek to capitalize on this growing industry in an increasingly affluent region of the world. While there are a number of constraints to doing business in the United Arab Emirates, all signs point to continued growth and many international chains have already heavily invested in Abu Dhabi in an attempt to gain market share while the getting is good."

Tags:capital, investment, accommodation, airlines, tourists, oil, revenues

Abstract
The paper treats the issue of hotel security from the standpoint of the hotel, management and the guest. The paper includes the importance and the advantages/disadvantages of providing safety in hotels.

From the Paper
"Casual travelers do not necessarily give much thought to their personal safety when they are traveling domestically. However their sense of safety can decline significantly when they travel abroad, particularly given recent kidnappings and attacks on guests in hotels. In Europe and the Middle East, hotels also recognize that they can be targets not of guest-specific acts of violence but of attacks that target the hotel as a whole."

Tags:hospitality industry, security, guest safety, hotels

Abstract
This paper answers a series of questions in several modules concerned with the marketing of a new hotel in Centerville that needs to identify its target market. The paper discusses how the target market in this case is a multiple market, most clearly divided according to time of year, though the hotel would do well to target vacationers and tourists year round. This being a college town, visitors in the winter are different from visitors in the summer. In addition, the town has a major change in weather between winter and summer.

From the Paper
"The hotel in Centerville needs to identify its target market. The target market in this case is a multiple market, most clearly divided according to time of year, though the hotel would do well to target vacationers and tourists year round. This being a college town, visitors in the winter are different from visitors in the summer. In addition, the town has a major change in weather between winter and summer. For the summer period, the hotel should target those people who would avail themselves of the hunting, sailing, and fishing that is offered in the area because of the proximity to a large lake. For the winter, the hotel should target people interested in snow activities such as snowmobiling, cross-country skiing, and skating. In the fall in particular, many of the visitors to the town are parents seeing to it that their children are fitting into campus life."

Tags:hotel, marketing, modules

Abstract
This paper is a case study of the Augustin Hotel in Bergen, Norway that looks at the opportunities it has to succeed as an independent hotel in competition with chain hotels. The paper relates that the Augustin Hotel is the oldest family-run hotel in Bergen and discusses its origin, background and location. The paper continues with a description of the features and amenities of the establishment as well as a discussion of its successful advertising and marketing strategy.

Outline;
Overview of Hotel Augustin
Restaurants of Hotel Augustin
Accommodations (Room Types and Styles)
Health & Safety Provisions of Hotel Augustin
Overview of Destination: Bergen Norway
Independent Case Studies Review
Destination Web Strategy in Hospitality - Leveraging the Destination
Enterprise Content Management and Digital Media
Methodology
Findings
Conclusion

From the Paper
"Bergen is a university city with a major business and commerce college along with other various colleges in the city. Bergen is an international town that has the charm and atmosphere of a small town. The city's population is approximately 235,000 and is referred to as appearing "like a spectacular amphitheatre clambering up the mountainsides, overlooking the sea, embracing you." (www.bergen.kommune.no) Bergen is also stated to be: "...one of Norway's most vigorous cultural cities." Founded in 1070 by King Olav Kyrre, Bergen has become a commercial and shipping town significant to the European industry. Bergen was at one time the: "...largest of all town in the Nordic countries." (www.bergen.kommune.no) The Wharf in Bergen was rebuilt after the fire in 1702. The harbor front in Bergen, called Bryggen, "was a scene of thriving activity for 'the Hansas' until the 18th century. Bergen is a university city with a major business and commerce college along with other various colleges in the city. One of the attractions of Norway are the fjords with the longest and deepest being the Sognefjord. The countryside in Norway is stated to be of a breathtaking nature. Bergen is host to many music festivals and events throughout the year. One such event is the Bergen International Festival founded in 1953 and 'focused on presenting prominent international and Norwegian artists in the fields of music, ballet, opera, theater, dance and the performing arts."

Tags:hotel, hospitality, strategy, business, hotel, chain, guests

Abstract
In this article, the writer discusses that a new hotel on Grand Island NY is the perfect way to use a real estate firm's stagnant cash and capitalize on Niagara Falls' recent tourist success.

From the Paper
"OPM Real Estate Development has more than two decades of highly profitable commercial and residential real estate endeavors. We operate as a limited partnership and have tackled projects as small as three log cabins on a mountain to a Galleria Shopping Mall in South Bend. Now the real estate market is too quiet and our conservative cash position is getting us nowhere. It is time to strike off in a new direction the hospitality industry. We are looking to build ..."

Tags:Cash, flow, build, hotel, zoning, niagara, falls, ny