Abstract
In this article, the writer notes that Gary Financial's (GF) executive management, led by its CEO, has recently reorganized and, while it has established benchmarks and procedures to ensure operation accountability for all of its departments except for its IT department, IT remains a puzzle as to how to effectively monitor. The writer then analyzes the company with regards to its IT department. The writer concludes that there is full and complete accountability in the IT department because it no longer functions at the periphery of the organization as a kind of grand wizard that controls the success of the other departments, but is itself immune to criticism and oversight. The writer explains that the IT department is tasked with ensuring that the IT related and IT dependent tools that each department and especially sales and marketing uses, are the most optimum devices that they can be because the IT department is partially responsible for sales and marketing's overall performance as well as its own functional performance.

Outline:
Overview
Situational Assessment
GAP Analysis
Present State
Future State
Action Plan
Establishing Metrics
Conclusion

From the Paper
"While the IT dashboard system is effective and necessary, it must have an IT component integrated into each department's dashboard, not just a separate dashboard that IT operates for itself. By inserting a separate set of IT metrics in each department's individual dashboard, the IT department's operational accountability is placed at the forefront of the company's business operations. This leaves little doubt about where executive leadership has placed its primary strategic focus since the CEO has tasked IT with engendering its sales and marketing activity. This added IT metric within the dashboard of each department also ensures that each department, no matter its function, has an increased stake in the overall results of IT's individual efforts. Additionally, GF must install and integrate a robust database which is maintained by IT but to which all departments can access and by which all departments can essentially gauge the effectiveness of IT's daily efforts."

Tags:operational, efficiency, objectives, Six, Sigma, process

Abstract
This paper explains that customer service is something to which almost every retail, manufacturing and distribution company gives at least lip service. The author investigates the importance of customer service, stating that businesses take this matter very seriously. The paper relates that modern customers are more knowledgeable and demanding; therefore, organizations need to shift from being process-centered to being customer-centered.

From the Paper
"Using "Cross-Departmental Teams Memorandum To: CC: From: Date: 4 March 2005 Re: Research Report" on organizational response to increasing customer expectations of exceptional service, Abstract Customer service is extremely important in today's business world - so much so that companies need to shift to being "customer-centered". Companies are increasingly using teams to change organizational behavior. However, it is important that teams be constructed and managed in such a way that they work together for the common good. This study reviewed the way in which Sisu, manufacturer of vitamins, enhanced customer service by using cross-departmental teams."

Tags:research, customer, service

Abstract
This paper looks at the key role organizational strategy has in the success or failure of a company and asserts that the same principles that apply to developing an effective organizational strategy apply to the development of a company Web site. The paper then discusses the strategies that should be employed when creating a Web site and some of the ways to determine a Web site's effectiveness.

From the Paper
"The key components that result in the success or failure of an organization are the lack of defined goals and objectives. (Morgan, 1997) Without aims there is no logical reason for bringing people, money, and other resources together into an organization. The ideal utilization of material resources required; maximizing the performance and the productivity of the organization, while at the same time reducing cost, are the important guidelines. Strategy is an important duty and responsibility of the management. Constantly and steadily published material on strategic management has resulted in an abundance of models that range from the structure-conduct-performance model to evolutionary economics, from ecological models to network models of strategy, and cognitive perspectives on strategy to learning models of strategy. Managers and individuals making decisions have to work within shorter time frames with (some times) inadequate data and strategy planning can become very complicated and tedious as a result."

Tags:structure, changes, improvements, internet, advertising, medium, attention, user, download

Abstract
In this article, the writer discusses conflict management focusing on resolving issues between technical development and product engineering departments. The writer looks at an issue where an inter-departmental officer acts as a "check and balances" between two staff members but can also help to find who is truly at fault within the overall production of the two departments. The writer maintains that this method provides crucial information about the technical and engineering aspect of production, and helps resolve the failures of each department by analyzing the communications between the two managers. This is how and why conflict management can be used to resolve this particular issue between inter-departmental communications.

Tags:business, conflict, management

Abstract
This paper discusses the setting up of a vitamin and supplement manufacturing company, named Healthy Alternatives, Inc. The paper discusses the various aspects of the organizational structure of the company. It then describes the growth and development of the company and focuses on communication between the various teams within the organization. The paper is written in the narrative form.

Table of Contents:
Introduction
Organizational Structure
Sales and Marketing
General, Financial and Production Management
Learning Organization
My Company's Growth and Development
In-house, Inter-departmental Communication
The Cross-Departmental Teams
Superior Customer Service
Conclusion

From the Paper
"The net result of my teams is that people in the company are able to work together in a proactive manner to optimize customer satisfaction. For example, the Fulfillment Team meets monthly and continuously refines not only computer systems, but also the physical systems and processes in the building. Their goal is clear and simple: to improve the level of customer service. They succeed in this to a large degree because the various departments are not isolated from each other; all staff are aware of the big picture, and of what they can do to facilitate our continuing success. I have found that the more the different departments communicate, the more everyone realizes that they can create more opportunities for our business, and increase our opportunities to sell. Thus, we all work together to take a pro-active approach to the customer."

Tags:customer service, distribution manufacturing department

Abstract
This paper explains the need for guidelines regarding departmental cell phones. The writer presents an example from her company and discusses current problems resulting from having no cell phone policy in place. The ethical question of cell phone abuse that results from not having a clear and precise cell phone policy is examined. The paper explores the policies and procedures of another institution on cell phone use. The paper concludes with clear and precise guidelines for issuing and using departmental cell phones, as well as the consequences of over use.

From the Paper
"In the wake of several high profile lawsuits in which employers were sued for accidents caused by employees who were using cell phones while driving, the rising costs of cell phone bills, and the creation of new PDA and smart phones allowing access to the internet and data transfer; many employers are asking whether their company should create and add a cell phone policy to their handbooks. As a result, companies are faced with a dilemma between the convenience and functionality of issuing their employees cell phones and the misuse or overuse of the cell phones. What should a policy include? What are the responsibilities and guidelines for the employees and the employers?"

Tags:mobile, telephone, sms

Abstract
The radiographic industry finds itself flooded with marketing propaganda promoting the myriad benefits of digital imaging systems. While computed radiography and direct radiography systems greatly improve departmental productivity, an environment exists for potential systematic overexposure. This paper examines how system design combined with training and education deficits regarding dose awareness makes adherence to the As Low As Reasonably Achievable (ALARA)principle extremely difficult. It also looks at how improved, vendor driven education in conjunction with well-planned quality assurance programs can help rectify practitioners' ethical obligations with digital imaging.

From the Paper
"Ease of acquisition has inadvertently caused a two-fold problem in radiology departments: one) a trend exists where more images than necessary are being obtained; two) more imaging studies are being ordered than are justified. In the first scenario, rapid acquisition of images allows for instant gratification. Previously, an image of borderline quality may have been accepted for diagnosis rather than re-expose the patient. Now, instead of submitting the image to the radiologist for possible acceptance, it is increasingly common to find that technologists are repeating images as the simplest course of action. (Parry et al, 1999) In the second situation, utilization of radiologic services is rising dramatically with the implementation of digital imaging. "

Tags:radiation, rays, safety, x

Abstract
This paper explains that the supply chain, identified as a group of organizations or individual departments, either upstream (suppliers to the company) or downstream (moving the product produced by the company to the market or the next user), linked together to help move any product from the source to the supplier, is essential to the success of e-commerce. The author points out components, which are unique to e-business procurement such as the fees charged, the incorporation of the setup and maintenance cost, the management of the transportation and logistic operations and the level of outsourcing needed. The paper stresses that e-procurement has introduced many new changes by which organizations can improve their competitive strategy, which requires considerable changes at the corporate, business and the departmental levels to the manner in which the organization conducts business in the industry.

Table of Contents
Introduction
Objective
Significance
Limitations
Literature Review
Concepts of Business-to-Business E-Commerce
The Supply Chain and E-Procurement
Developing Business Hubs for E-Procurement
Unique Aspects of E-Business
Impact of Organizational Culture and Regional Economy
Areas that Require Addressing in Developing B2B
Developing Business Intelligence through E-Procurement
External Environment affecting B2B
Potential Weaknesses with the E-Procurement Model
Discussion
Conclusion

From the Paper
"The idea of e-commerce was that buyers and suppliers would meet in virtual space and conduct their business through a designated website that was set up by the buyer, the seller or a neutral party. The advantage of using online catalogues and selling forums is that the information is the more current and accurate. Paper information is often outdated and inaccurate when compared to real information that is extracted from the database of information. Suppliers are constantly looking to compete with each other in shorter periods. Understanding the potential risks and the responsibilities that each party in the relationship will undergo is also important. In addition, it is important that the supplier and the buyer have a true estimation of the cost of the product, including the shipping cost, taxes and tariffs and any other legal requirements that might be required."

Tags:transportation, chain, suppliers, costs, strategy

Abstract
This report addresses the problem that large portions of the elderly population are not happy with the social services that are available to them, do not know enough about them, or are otherwise blocked by departmental objectives, which have turned a war on poverty to a war on
fraudulent claims, compromising the social service presentation in many areas.

Outline
Definition of Problem/Objectives
Appraisal of Existing Information
Formulation of Hypothesis

From the Paper
"Social epidemiology would not provide a basis for assuming that poverty is the only risk factor to be considered in the targeting of community health programs, for there are other societal circumstances that foster marginalization: from a holistic outlook, then, "Critical perspectives on emerging infections must ask how large-scale social forces come to have their effects on unequally positioned individuals in increasingly
interconnected populations" (Farmer, 1999). These inequalities may be expanded in a definitional manner to include the recognition that other social groups are also party to marginalized status in terms of age and gender, but overall, social epidemiology recognizes that, at least where the non-elderly are concerned, poverty and minority-group status combine to create the primary factor for promotion marginalization, which, in turn, is responsible for less favorable health outcomes in elderly individuals fitting these social and environmental parameters."

Tags:marginalized, populations, socio-economic, status, anthropology, medicine, medical, establishment

Abstract
The human resource function is one which ties the organization as a whole to the outside community, and which also helps set the tone for the establishment of an internal corporate culture. The functions performed by human resources cross departmental boundaries, and cut across all layers of the organization, as well. This research examines the many functions that the human resource organization, and the human resource manager, must perform in today's modern organization.

From the Paper
"The human resource function is involved with four basic components: external conditions, organizational conditions, human resource activities, and objectives of the organization. The external environment influences and restricts the organization's strategies and ultimately its effectiveness. The external environment is a combination of societal, cultural, political and economic factors that influence the organization and its employees.
Economic conditions directly influence all operations of any organization, including its human resource activities. A manager's decision to hire additional people, to lay off current employees, or to grant a wage increase are all decisions influenced by economic conditions. These conditions also influence employees. For example, high unemployment rates may make employees reluctant to leave their jobs and thus result in lower turnover."

Tags:personnel, management