This paper analyzes how Convergys can effectively prevent high constant employee turnover rates and offers solutions to promote loyalty.
Business Plan # 145701 |
4,943 words (
approx. 19.8 pages ) |
8 sources |
APA | 2010
|
$ 75.95
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Abstract
This paper provides an inside look at the high employee turnover rates at Convergys, a corporation focused on consulting and customer relation services to its universal clients. A discussion of the Convergys reward system looks at how floor management and its supervisors benefit from rewards while the entry level employee receives little or no bonuses. An analysis of the monetary rewards allocated against the high employee turnover rate is also included. A detailed plan to promote employee loyalty and satisfaction as well as increase production, which will benefit Convergys, is included. In the conclusion the author, a former employee, provides a personal reflection of his time at Convergys.
Table of Content:
Problem Statement
Literature Review
Analysis
Solutions
Reflection
From the Paper
"Now on the lower-order of this Maslow's theory falls under the human basic needs which is defined as physiological which this encompasses the issue of bathroom, 15-minute breaks and 30-minute lunch breaks(Mittelman, W. 1991). The supervisors fail to be proactive in attempts to try to alleviate this basic human needs issue which only causes more frustration on the floor and stresses out the employees who need to take breaks for legitimate or personal reasons. This lack of concern may also evolve into safety, where employees' interpersonal events may be drastically affected in the workplace. An employee may have certain health routines that must be adhered to in a timely manner but failing to go on 15-minutes breaks or brief bathroom breaks may hinder an employee's interaction with co-workers, attention to detail, following rules and actively listening to supervisors or management."
Tags:Turnover, solution, satisfaction, output, bonus, rewards
This paper discusses possible ways to reduce employee turnover.
Analytical Essay # 123628 |
750 words (
approx. 3 pages ) |
13 sources |
APA | 2008
|
$ 16.95
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Abstract
In this article, the writer examines the many causes of employee turnover and suggests key solutions, including flexibility, reassurance, and training. The writer discusses the costs associated with replacing existing employees.
From the Paper
"Employee turnover is on a continual increase in the business environment of today.
..."The costs of replacing exiting employees are substantial and include those related to recruiting replacements hiring lost productivity new-hire training and ..."
Tags:employee, flexibility, turnover, retention, reassurance, training
A SWOT analysis of General Motors Corporation.
Analytical Essay # 123678 |
1,000 words (
approx. 4 pages ) |
10 sources |
APA | 2008
|
$ 21.95
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Abstract
In this article, the writer discusses the four elements of SWOT of the General Motors Corporation separately: strengths, weaknesses, opportunities, threats although the elements are interrelated. The writer concludes that the GM future is uncertain based on the SWOT analysis.
From the Paper
general motors corporation swot analysis Introduction This paper presents a SWOT strengths-weaknesses-opportunities-threats Analysis of General Motors Corporation Each of the four elementsof the SWOT Analysis is discussed separately although the elements of theanalysis are highly interrelated The interaction of a company's internalstrengths and weaknesses exert direct affect the capacity of a company to a exploit opportunities and or b defend against threats Strengths General Motors' large scale operations are a continuing a strength forthe company in the globally competitive automobile manufacturing industry
Tags:GM, SWOT, automobile brands, strengths, weaknesses, opportunities, threats, sales, profits
A detailed swot analysis of the General Electric company.
Analytical Essay # 126007 |
2,500 words (
approx. 10 pages ) |
6 sources |
APA | 2008
|
$ 45.95
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Abstract
The paper presents the findings of a detailed SWOT analysis of the General Electric Company (GE). The writer explains that the SWOT analysis looks at Strengths-Weaknesses-Opportunities-Threats. The major presentation sections are identification of external opportunities and external threats, external factors analysis summary, identification of internal strengths and internal weaknesses, internal factors analysis summary, strategic factors analysis summary, identification of external opportunities and external threats.
From the Paper
"There are five major sections in the presentation of the SWOT findings. The major presentation sections are as follows: Identification of external opportunities and external threats External factors analysis summary (EFAS) Identification of internal strengths and internal weaknesses Internal factors analysis summary (IFAS) Strategic factors analysis summary (SFAS) Identification of External Opportunities and External Threats. There is a ..."
Tags:SWOT, EFAS, IFAS, SFAS
Three separate papers that include a SWOT analysis, a student's personal statement and an interview write-up.
Term Paper # 127282 |
2,000 words (
approx. 8 pages ) |
2 sources |
APA | 2008
|
$ 38.95
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Abstract
This paper consists of three separate papers. The first is a personal SWOT analysis of the individual, who is seeking a degree in graphic arts. The second is an essay describing what the student learned in the course and defining his values, why he wants to go to finishing school, his learning style, Gardner's intelligence and personality type. The third is a 4-page write-up of an interview with a coworker.
From the Paper
"As a future communications director, my strengths are a natural talent for graphic arts, excellent organization skills and an ability to motivate and lead people. I take the time to develop my skills and become outstanding at what I do and I am constantly researching to stay abreast of the latest trends in my field. A weakness that I intend to overcome is a tendency to write in only one style. I recognize that the style should match the purpose of the writing and..."
Tags:personal SWOT, graphic arts, communications director, interview, FedEx
A SWOT analysis of Southwest Airlines.
Analytical Essay # 127400 |
750 words (
approx. 3 pages ) |
13 sources |
APA | 2008
|
$ 16.95
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Abstract
This paper provides a SWOT analysis of Southwest Airlines, as well as external factors that impact it and possible future scenarios it should be aware of. It concludes with recommendations to the organization.
From the Paper
"A SWOT analysis of Southwest Airlines shows that it has strengths, weaknesses, opportunities and threats that need to be managed properly in order to maintain its success in the industry. Among its considerable strengths is its outstanding ability to cut costs without compromising service. Thanks to a fuel hedge contract, for example, of Southwest's fuel costs in ... were locked in at ultra-low rates although the percentage went down to ... in ... and kept declining. (Gilbertson) The fuel hedge deal exemplified Southwest's propensity for finding ways..."
Tags:Southwest Airlines, SWOT, external factors, recommendations
A SWOT analysis of Apple.
Analytical Essay # 126263 |
1,250 words (
approx. 5 pages ) |
4 sources |
APA | 2008
|
$ 25.95
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Abstract
In this article, the writer explores Apple's strengths weaknesses opportunities and threats (SWOT) and looks at strategies to compete successfully with Apple.
From the Paper
"Apple Incorporated is a strong consumer company that is known for innovation and quality in markets as diverse as personal computers and music downloads. It is thus both a hardware company and a content provider and its branding is well-established. It has succeeded in an industry where it has a relatively small share of the market-the microcomputer industry-and it has redefined how the world listens to music through its iTunes concept. This research explores Apple's strengths weaknesses opportunities and threats with the goal ..."
Tags:Apple, SWOT analysis
A situational and SWOT analysis of The Union Street Papery.
Analytical Essay # 126084 |
1,000 words (
approx. 4 pages ) |
0 sources |
APA | 2008
|
$ 21.95
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Abstract
In this article, the writer provides a situational analysis and SWOT analysis for an online store, the Union Street Papery.
From the Paper
"The Union Street Papery is a new company offering wedding invitations and other paper products. The company's target markets include engaged couples restaurants and anyone planning to attend an important event. The Papery's products are positioned as elegant artistic and fresh-primarily for young adults interested in a modern look. The company currently has an unfinished web site presence but plans a bricks-and-mortar store in the future. A SWOT analysis of the Papery indicates that online ordering diverse range of products in ..."
Tags:situation analysis, SWOT analysis, Union Street Papery, wedding invitation, web site, online, bricks-and-mortar store
A discussion of the limitations of SWOT analyses.
Term Paper # 125887 |
1,000 words (
approx. 4 pages ) |
10 sources |
MLA | 2008
|
$ 21.95
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Abstract
The paper discusses the deficiencies in a SWOT analysis and why it should be used with caution.
From the Paper
"An evaluation of an organization's strengths and weaknesses with respect to environmental threats and opportunities is called a SWOT analysis, capturing the notion that organizations have strengths, weaknesses, opportunities and threats. SWOT has a long history as a tool of strategic and marketing analysis that has been featured in strategy textbooks since the early ...s. Its advocates say that it can be used to gauge the degree of 'fit' between the organization's strategies and its environment and to..."
Tags:SWOT analysis, business evaluation
Presents a marketing plan for the author's market research consultancy in Australia.
Marketing Plan # 113626 |
1,995 words (
approx. 8 pages ) |
21 sources |
MLA | 2009
|
$ 38.95
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Abstract
This paper presents a marketing plan to help evaluate the viability of the author's proposed small business of a market research consultancy. In this paper, a SWOT situational analysis helps to define the marketing objectives and the strategies of the marketing mix. The key to success, the author believes, is to monitor carefully each area of his business and to take corrective actions.
Table of Contents:
Table of Contents
Introduction
Marketing Objectives and Strategies
Situational Analysis
Target Markets
Marketing Objectives
Marketing Mix
Services (Depth, Breadth)
Price
Place
Promotion
Marketing Strategies
Monitor and Improve Marketing Performance
In Communication Area
In Sales Area
In Customer Satisfaction
Conclusion
From the Paper
"If clients' answers show a high dissatisfaction level, I would change the particular point where the dissatisfaction is observed. If it is about providers, the solution could be to contact them and trying to define ways to improve their work relationship. If the provider does not feel concerned by customer service, I would find another one. If the problem is about the payment delay, we can have a negotiation with clients during the contract negotiation and extend payment delay or split the payment in several times."
Tags:contractors swot turnover, cost plus, negotiation