A discussion on how much information a salesperson is obligated to give a customer.
Persuasive Essay # 141905 |
1,250 words (
approx. 5 pages ) |
3 sources |
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$ 25.95
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Abstract
This paper discusses the ethical question of how much information a salesperson is obligated to give a potential customer during an interaction. It argues that the most ethical and practical method or rule is to convey as much information as the salesperson can in a factual and truthful manner so that the consumer can make the best choice about the purchase of a product.
From the Paper
"The question of how much information a salesperson or advertiser is obligated to share with potential customers is an ethical one. In our current, technology-based moment, some might argue that a salesperson is not required to educate a customer about all of the specifics of any given product; that is the customer's job, should she or he decide to research the product through any one of multiple sources, including brand name literature on company websites, customer reviews on store websites, and tests conducted by consumer advocates in multiple internet and paper publications. By contrast, we can argue that no matter how many outside..."
Tags:consumer, ethics, sales
An in-depth research paper on the consumer decision making process for purchasing property in Spain.
Dissertation or Thesis # 108463 |
11,610 words (
approx. 46.4 pages ) |
30 sources |
APA | 2007
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$ 135.95
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Abstract
This study investigates the decision process of consumers purchasing property in Spain. The paper focuses on the underlying reasons for purchasing a property in Spain, the methods used by the purchaser to gather information and the overall satisfaction with the purchase process. The paper links a report about current theories on consumer purchasing behaviour to the purchase of property abroad.
The investigation reveals a clear link between the level of satisfaction of the purchase process and the level of information and advice sought. The paper includes flow charts, tables, and graphs. It also appends the questionnaire used in the research and data analysis pages.
Outline:
Abstract
Contents
List of Tables
List of Figures
List of Appendices
Acknowledgements
1. Introduction
1.1 Aspects and Foundation of the Research
1.2 Aim of the Research
1.3 Objectives of the Research
1.4 Hypothesis
2. Literature Review
2.1 Consumer Behaviour
2.2 The Consumer Decision Process
2.3 Problem Recognition
2.4 Information Search
2.4.1 Do Consumers Always Search Rationally?
2.4.2 Determinants of Information Search
2.4.3 Type of search
2.4.4 Evaluation of Alternatives
2.5 The Decision
2.5.1 Affect Referral Rules
2.5.2 Non Compensatory Decision Rules
2.5.3The Lexicographic Rule
2.5.4 Compensatory Decision Rules
2.5.5 Modified Rules for Research
3. Methodology
3.1 Methodology in Similar Research
3.2 Research Approach
3.3 Research Strategy
3.4 Method
3.4.1 Channels of Distribution
3.4.2 Ethics
3.4.3 Data Collection and Analysis
3.4.4 CHI-Square Test
3.4.5 Elements of Bias
3.4.6 Sampling
3.4.7 Pilot Study
3.4.8 Research Constraints
3.4.9 Response Rate
3.4.10 Variables
3.5 Null Hypothesis
4. Results
4.1 CHI Square Test
4.2 Data Interpretation
4.3 Summary of Key Findings
5. Discussion
5.1 Pre Purchase Process
5.1.1 Information Search
5.2 Purchase Process
5.3 Post Purchase Process
5.3.1 Consumer Behaviour Models
5.4 Consumer Profile
6. Conclusion
7. Recommendations and Further Research
8. References
9. Appendices
10. Glossary
From the Paper
"Nicosia proposed a model that concentrated on the buying decision for a new product (illustrated in figure 2). The first stage of the model concentrated on the marketers' attempts to communicate with the consumer and the consumer's predisposition to act in a certain way. The scope of this research did not allow for the exploration of marketers' communication methods. However, the second stage of the model involved the consumer in a search evaluation process, which is influenced by attitudes. This follows a similar process to the Andreason model but it allowed the consumer to evaluate the process."
Tags:consumer, behavior, purchasing, decisions, emotional, response
A discussion on consumer attitudes towards a retailer, with a focus on Wal-Mart.
Term Paper # 140745 |
750 words (
approx. 3 pages ) |
1 source |
MLA |
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$ 16.95
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The paper relates that consumer attitudes towards a retailer can be established through a variety of attributes. The paper looks how in terms of consumer attitudes towards Wal-Mart, positive and negative attitudes towards the company are arrived at through a variety of channels. The paper discusses the research that indicates that consumers are inundated with information on the firm which has little to do with its actual retailing of consumer product goods (CPGs) such as its treatment of employees (Bianco). The paper discusses how consumers may read about this directly or are exposed to the news vicariously through word-of-mouth and then go on to assume that Wal-Mart treats it employees poorly and is therefore a "bad" company. Furthermore, the paper notes that some consumers may perceive the firm as much more than a retailer but as a powerful economic force that somehow affects much more than just what products they purchase.
From the Paper
"Consumer attitudes towards a retailer can be established through a variety of attributes. In terms of consumer attitudes towards Wal-Mart, positive and negative attitudes towards the company are arrived at through a variety of channels. As the research indicates, consumers are inundated with information on the firm which has little to do with its actual retailing of consumer product goods (CPGs) such as its treatment of employees (Bianco). Consumers may read about this directly or are exposed to the news vicariously through word-of-mouth and then go on to assume..."
Tags:consumer, behavior, labels
A discussion on the importance of information-gathering in marketing.
Persuasive Essay # 127842 |
250 words (
approx. 1 pages ) |
0 sources |
2008
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$ 10.95
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Abstract
This paper describes why gathering information on target market consumer decision-making is essential to the formulation of the marketing strategy.
From the Paper
"Gathering information on target market consumer decision-making is essential to the formulation of the marketing strategy, because it is impossible to develop a strategy that will work without knowing what prompts consumers to buy. For example, a company that decides to market its disposable diapers to the public based on the diaper's absorbency characteristics will feature that quality in its commercials but if consumers that buy disposable diapers are more interested in how the diaper fits, the company's marketing will be off target. Gathering information on..."
Tags:information, target-market, consumer, decision-making, buying
"The objective of this document is to make an in depth study of the buyer behaviour and product attributes that cause the consumer to seek and purchase the Zune product. This research paper is divided into four sections. The introduction consists of ...
Essay # 138208 |
1,000 words (
approx. 4 pages ) |
4 sources |
APA |
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$ 21.95
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"The objective of this document is to make an in depth study of the buyer behaviour and product attributes that cause the consumer to seek and purchase the Zune product. This research paper is divided into four sections. The introduction consists of a discussion on how the author plans to acquire subject for the intended consumer behaviour interview to be conducted in Boston region. The next section consists of demographic information. The third section analyzes the Buyer Behaviour. "
From the Paper
MICROSOFT ZUNE PRODUCT ABSTRACT The objective of this document is to make an in depth study of the buyer behaviour and product attributes that cause the consumer to seek and purchase the Zune product. This research paper is divided into four sections. The introduction consists of a discussion on how the author plans to acquire subject for the intended consumer behaviour interview to be conducted in Boston region where the author works for the Microsoft Corporation and will be carrying out the interviews internally.
Tags:zune, consumer, behaviour
This paper discusses consumer culture and promotional culture.
Analytical Essay # 126694 |
4,500 words (
approx. 18 pages ) |
25 sources |
MLA | 2008
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$ 70.95
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Abstract
In this article, the writer maintains that the terms consumer culture and promotional culture have much to bear on the study of advertising. The writer explains that they are essential to understanding how advertising does not victimize its consumers but rather informs them and, at best, occasionally empowers them to make better decisions and think of themselves more positively.
From the Paper
"The terms consumer culture and promotional culture have much to bear on the study of advertising. They are essential to understanding how advertising does not victimize its consumers but rather informs them and at best occasionally empowers them to make better decisions and think of themselves more positively. To understand how advertising functions in this way as opposed to what many media outlets and private social circles rail against it is germane first to analyze the definitions of these terms. Consumer culture can ..."
Tags:consumer culture, promotional culture, advertising, new media
Looks at conventional and real-world models of the consumer decision process.
Analytical Essay # 148054 |
1,680 words (
approx. 6.7 pages ) |
4 sources |
APA | 2011
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$ 32.95
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This paper explains that the conventional consumer decision process is seen as a series of rational steps, which are need recognition, information search, evaluation of alternatives, purchase decision and then post purchase behavior. Next, the author relates how the consumer decision model functions in the real world. The paper concludes that, although there are many similarities between these two model, the real-world model sees the ability of the person to make the purchase in terms of having the needed money, which makes the real-world model better than the conventional model. A flow chart is included in the paper.
Table of Contents:
Conventional Model
Need Recognition
Information Search
Evaluation of Alternatives
Purchase Decision
Post -Purchase Behavior
Consumer Decision Model in Real World
From the Paper
"Need recognition is the first step in the consumer decision process. In this process a consumer recognizes a need or problem. This need can be triggered by various factors such as an internal stimulus where one of the person's normal needs is hunger becomes high enough to become a drive. A need can also be triggered by external stimuli such as an advertisement or a discussion with people might get you start thinking about buying something. This is the stage where marketers have to conduct market research to find out consumer needs problems, what caused them and how they can be solved."
Tags:pattern research satisfaction, cognitive dissonance, money
An exploration of consumer behavior and its implications for product development.
Analytical Essay # 128331 |
2,600 words (
approx. 10.4 pages ) |
4 sources |
APA | 2010
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$ 47.95
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The paper explains the effect of preference on consumer behavior and the utility theory of consumer behavior. The paper further explains how consumer behavior is susceptible to the influence of group behavior and positive associations and is also impacted by the psychological desire of individuals to identify with high-profile individuals. The paper then considers other elements of consumer behavioral tendencies that are reflected in the strategic placement of products. Finally, the paper shows how consumer behavioral information allows product manufacturers to implement design changes and even to conceive of new products precisely tailored to the desires of their consumers.
Outline:
Introduction
Rational Behavior and Preference
Price, Budget Constraints, and Utility Theory
The Dynamics of Modern Society, Media and Consumer Behavior
Consumer Behavior and Product Development
From the Paper
"Classical microeconomic theories of consumer behavior have traditionally focused on the effect of rational consumer behavior or on the impact of economic resources on consumer behavior. Rational behavior principles suggest that consumers choice is primarily a matter of personal preference, whereas utility theory of consumer behavior maintains that consumer choices reflect their attempt to secure maximum usefulness from their available financial resources.
"While classical theories still apply in contemporary American society, various aspects of modern culture, the role of mass media, and the realities of the digital information age may have fundamentally changed many elements inherent in the analysis
and understanding of consumer behavior. Likewise, the data collection and analysis techniques and marketing opportunities available to 21st century providers of goods and services has forever altered the degree to which consumer choice is actually capable of being shaped and exploited for profit."
Tags:group, behavior, associations, celebrities, preference, utililty, planogramming
This paper shows how globalization is beneficial to the consumer.
Persuasive Essay # 110184 |
864 words (
approx. 3.5 pages ) |
3 sources |
MLA | 2008
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$ 18.95
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The paper discusses how globalization has brought about consumer power and consumer spending. The paper explains that the information availability, the different choices and the variety of goods and services gives consumers the faculty to make informed decisions on what they want, how they want and when they want. The paper advises that manufacturers, traders, suppliers and service providers would do well to improve quality and standards.
From the Paper
"Globalization has truly been a buzz word since the late 1900s and is defined as "the increased mobility of goods, services, labor, technology and capital throughout the world (AC Nielsen, 2006)." But in reality, globalization is not something new rather it has been going on throughout the ages. When Papal Bulls where issued in the 1500s dividing the world between the European powers then, the purpose of the journeys of the conquistadores was not only to seek new lands but goods as well that could be traded in the European continent. Therefore, the need was the result of consumer demands. The present globalization trend is no different especially since the availability of goods to consumers became astounding."
Tags:suppliers, price, quality, availability, spending
This discussion examines how Einstein's statement "the whole of science is nothing more than a refinement of everyday thinking" applies to the consumer decision making model.
Essay # 28866 |
1,306 words (
approx. 5.2 pages ) |
6 sources |
MLA | 2002
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$ 26.95
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Consumer decision making is a vital part of marketing and the business strategies that firm's choose. This paper begins with some background information on Albert Einstein. It then focuses on the Consumer Decision making model and the stages of the process. Finally it discusses whether or not Einstein's statement applies to the Consumer Decision Making model.
From the Paper
"Consumer Decision Making is the process by which individual choose to purchase products. There are three stages and three components that make up the consumer decision making process. The stages and related components include; input stage and external influences component, the process stage and consumer decision making component, and the output process which coincides with the post-decision behavior component."
Tags:stage, theory, process, albert