Abstract This paper examines the organizational consulting process. It discusses the difficulties encountered by both internal and external organizational consultants. The author explores the resistance to organizational change and how a consultant can deal with it.
From the Paper "Process Consulting is the art of influencing people at their request. This neat little definition glosses over the greatest difficulty of any organizational consultant whether internal or external how you get people to ..."
Abstract This paper discusses Process Consultation and what it means to be a process consultant. The paper is written as if it is a real life situation whereby an organization - Liberty Mutual - is the client and ABC consulting is the process consultant. The outline of the project includes discussion surrounding the description of the project, intervention planning, entry and contracting, discovery and dialog, feedback and decision to act, engagement and implementation, and final recommendations.
From the Paper "As we move through the 21st century, constant change is the norm, and continual improvement is necessary to remain and maintain corporate competitiveness (Cash, 1979). With the spread of globalization and increased competition, constant corporate evaluation and system improvement is needed in order for companies to maintain market share. Process consultation involves working within the human environment of the organization, in which the consultant attempts to determine and identify interpersonal dilemmas that hinder operational efficiency (Thompson, 1972). Process consultation is challenging in a sense, because it is the consultant who must demonstrate his or her operational improvement expertise. The consultant plays a role similar to that of a change agent, in that solutions are suggested rather than imposed, and it is the consultant's responsibility to help the organization work out its own solutions and to focus energy on attaining objectives (Walker, 1975)."
Abstract This paper addresses ten issues which contribute to poor security consultant quality. The problems are based upon an analysis by Don Buzelli, a security consultant. In reviewing his claims for what companies ought to do to hire good consultants, the paper draws out lessons for poor quality and offers recommendations for ensuring that companies hire good consultants.
From the Paper "In the modern marketplace, in which computers provide potential avenues for access to company electronic resources, data presents problems of stolen or lost competitive advantage, and terrorism imposes threat of physical harm, corporate security is an important management issue. However, many businesses lack understanding of how to hire and evaluate consultants. There is an abundance of marketing claims, but a paucity of research-based information dealing with important issues of consultant quality. This paper will discuss ten problems that contribute to poor security consultant quality. Although there was no research found which quantified the concerns related to security consultant quality, there was a wide variety of literature resources that discussed problems. Upon review of these resources, the researcher decided to base analysis and recommendations on solid expert testimony. "
Abstract The paper focuses on the process consultant and their concepts for addressing issues in this business. The paper selects various models for the application of system changes within the organizations and then discusses the most effective ways to implement the models to serve the customer. The paper further analyzes a personal observation of which element the consultant in training needs to enhance and then discusses methods of training.
From the Paper "There are many methods in which a consultant can intervene with the client. These methods can include consultation in personnel, auditing, product design and human resource development. In selecting three areas of intervention with the proposed client, Liberty Mutual, there will be a need for consultation in the scope of product design, human resource development, and personnel."
Abstract This paper identifies the steps and criteria involved in developing a process consultation within an organization. An assessment includes an understanding of the current system, the potential for acceptance of change and compliance with system processes that cannot be altered. The paper shows that the consultant must maintain a positive approach throughout this process in order to be successful."
From the Paper "A process consultation project requires extensive attention to detail and consideration of the steps that are necessary for the consultation strategy to be successful from start to finish. In this specific case involving Liberty Mutual, the current needs require an assessment of human resources capabilities, employee needs, and product design specifications. In promoting these endeavors, the consultant must examine each process, one at a time, in order to identify strengths and weaknesses in the current strategies. The following discussion will identify the key action steps, timelines, data, information, resources, and people that are necessary to achieve the desired assessments, which will best utilize company capabilities and resources in the appropriate manner."
Abstract This paper recommends a change to an employee incentive system in order to inspire greater motivation among employees. According to the paper, the current incentive system includes use of an annual performance appraisal to reward employees financially for performing above expected levels of performance. The change this paper suggests, is the implementation of an employee suggestion system.
Contents:
Purpose
Background
Analysis of Current System
Alternatives To Current System
Recommendations
From the Paper "Drillings & O'Neil (1994) confirm that many motivational variables including "effort, anxiety and curiosity" contribute to performance at all levels within the organization. These variables can influence the "rate and ease with which individuals acquire new competencies" and can also discern the likelihood that effective learning will occur within the organization (Drillings & O'Neil, 2). Most individuals working within the organizational context have a predisposition toward different motivational cues. Thus not everyone will respond the same to a compensatory rewards program vs. a rewards program whose intent is to create more intrinsic motivation. "
Abstract The success of a company derives from a synergy of inputs, including the work of employees who are dedicated, skilled and knowledgeable, and a management team that understands how to inspire competent and motivated performance through sensitive and responsive management of a continually changing workplace. This paper discusses the importance of the workplace environment which directly impacts the motivation and productivity of the workforce. It suggests several plans to stimulate and promote worker's incentive by making them happy and secure and therefore productive workers.
From the Paper "While the profitability of corporations is typically measured in dollars, overall success can be measured in terms of profitability plus the attainment of organizational goals. This success derives from a synergy of inputs, including the work of employees who are dedicated, skilled and knowledgeable, and a management team that understands how to inspire competent and motivated performance through sensitive and responsive management of a continually changing workplace. The cost of socially-responsible management is an investment: the workplace environment directly impacts the motivation and productivity of the workforce. Simply put: happy, secure workers are productive workers."
Abstract This paper explores the kind of background and knowledge an accountant requires to be an effective internal consultant. The author explains that data gathered by accountants is not only used internally but also externally. The paper relates the ways in which information gathered by accountants at Marmon and other corporations is used by individuals and organizations outside of the company.
From the Paper "There is still a role for external consultants as they provide flexible resource of manpower and specialist expertise that an organization often lacks. Internal consulting offers a new model for many highly skilled accountants whose abilities are under-utilized. A common failure of internal auditors becoming internal consultants is that the company and the consultants both expect their job duties to be driven by functional department manager they are assisting. However, successful consulting demands a proactive approach where the relationship is between equals. Consultants often must challenge the d
Tags: Accountants, Marmon, internal consultants, Data gathering, internal and external customers.
Abstract This paper evaluates the advisability of employing someone for the position of Accounts Manager in the cases study of Diversico Management Consulting, Inc.. The author points out that the stated objective for this case is to justify the capacity of the Company to fund the salary for the new Accounts Manager position through more effective use of the Company's current assets.
From the Paper "A proposal has been made at Diversico Management Consulting Inc to employ a person for the new position of Accounts Manager. The annual salary cost for the Accounts Manager position is projected to be ... . Before a person can be employed for the position of Accounts Manager, the company president has demands that the Accounting Department at Diversico Management Consulting, Inc. provide evidence that the Company can afford to pay an additional per year in salary for the new position. The stated objective for ..."
Tags: Diversico Management & Consulting, Current Position, Accounting
Abstract This paper forms part of a project to devise an incentive plan for hiring new electrical engineers by offering more attractive offers than competitors, in order to attract the best people. This paper will then analyze the costs of the project, both the obvious costs as well as the hidden costs.
From the Paper "Costs: The project to be analyzed is to streamline the process for reimbursing employees. The project will entail a number of costs. The project applies specifically to the hiring of Electrical Engineers at this time and will first cost a certain amount in terms of the incentives offered to candidates along with their base salary. The costs for each engineer is as follows: Annual salary: $65,000 Relocation allowance: $15,000 These are direct costs for the hiring of each electrical engineer, which means an outlay of $80,000 the first year, at least $65,000 each year thereafter, with a higher cost factored in as the individual achieves a higher pay level as a reward for work done. Numerous indirect and often one-time or intermittent costs have to be considered as well, and these include pay for Annual Leave, Medical Leave, Hospitalization Leave, Maternity Leave, Marriage Leave."
Abstract This paper explains that employee compensation is not only a basic requirement of a business but also a powerful motivational tool. The paper describes the way that remuneration activities are supervised and regulated by the Association of Workers' Compensation Boards of Canada. The paper then relates and evaluates three available compensation systems from which the owner of The Fit Shop must choose. These systems are a basic pre-established payment per hour with no additional payments or remunerations, a basic pre-established payment per hour with a supplementary performances reward, or an incentive scheme similar to the basic rate schemes but with an incentive to stimulate performance.
From the Paper "The Fit Stop is a new store that will open and activate in the sporting industry selling fitness equipment to a wide variety of customers. The store will also offer complementary services, most often materialized in specialized assistance with the purchase of the most suitable equipments that fit the unique needs of all customers, such as certain neck or back pains. The specialized consultancy will come from a physiotherapist and a bachelor in kinesiology and the idea came to founder Susan Superfit while she herself was suffering from pains related to sporting activities and when she would have needed such assistance."
Abstract The paper discusses the reasons why a company may want to hire an external consultant, the relationship between executive management and the consultant, how internal consultants differ from the external consultant and the features of the external consultant. The paper shows how external consultants can offer capabilities that do not exist internally, but notes that an organization must be careful to avoid unscrupulous characters. The paper highlights how good communication and due diligence are the keys to a successful relationship and a positive experience.
Outline:
When to Hire A Consultant?
Executive/Consultant Relationships
Internal Consultants External Consultants Conclusion
From the Paper "Hiring a consultant is often a costly endeavor for a firm. However, there are times when an outside consultant is necessary. When the job entails skills that are outside the core competencies of the firm, it is sometimes necessary to engage the services of an outside consultant. However, there are many questions involved in this decision that must be considered in the process. For instance, does one hire a consultant on a permanent basis and make them an inside consultant, or should one hire an outside consultant every time there is a need. This research will explore the pros and cons of the working managerial relationship with outside consultants."
Tags: short-term, goals, talent, bias, objectivity, communication
Abstract This paper explains that psychology consulting involves a psychologist working with a team or group of people to make recommendations concerning psychological matters within the group. The paper offers some examples of where consultants might be used, such as in hospitals, the police and crime investigations, and university studies. The paper shows why a psychology student might choose to go into consultancy over private practice. The paper then shows the various stages involved in the consultancy process, from initial contact through to termination of the problem at hand.
From the Paper "For psychologists who have been engaged in consulting, one thing that they are all likely to discover is that the nature of psychological consulting is the same regardless of the medium in which it is performed. This means that a psychologist who consults for a corporation will find that much of the type of work he or she does there will be similar to the type of work that will be done while consulting for a non-profit organization, or any other group. This is because psychological consultants are most often brought in to an organization in order to help the members of that organization to deal with the interpersonal issues that affect them at work and that affect their work performance."
Tags: medical, patient, clinic, hospital, university
Abstract This report looks at some of the issues facing hospitals in terms of consulting and marketing within the hospital. Specifically, the report looks at consulting and marketing in regard to Medicare programs and perceived problems in the current system that limit the delivery of quality healthcare to all and not just some clients. The paper also looks at what obstacles exist to successful marketing and consulting relationships in the healthcare environment. The report concludes with recommendations for future research, which also has been impacted by the new competitive healthcare environment in a way that has many hospitals and other healthcare facilities such as nursing homes and home-care providers struggling to make ends meet.
Introduction
Consulting and Marketing in the Hospital Environment
Medicare
Problems in the Current System
Obstacles to Effective Marketing
Proposed Solutions
Effective Research
From the Paper "As mentioned above in the introduction, consulting and marketing are especially important to the present hospital environment, because of changes in the managed care system which has made hospitals more competitive, thus requiring more marketing efforts than was previously the case. Before the proliferation of the managed care system, hospitals were working on a basically cost-stable paradigm in which administrators did not have to worry overmuch about the financial bottom line, because the market was generally regulated and not thrown open entirely to a free enterprise type of system. Thus there wasn't much call in this epoch for marketing in terms of its being a necessity rather than a luxury that some hospitals could afford. But with the changes in managed care, including the proliferation of Medicare, which happened in the latter part of the twentieth century, this situation changed, making marketing and consulting move more towards the forefront of many hospital operations."
Tags: managed, care, system, providers, cost-effectiveness, stability, client, welfare
