Abstract This essay is an opinion piece, providing highly emotional and logical, though not factual, reasons to mandate communityservice across all campuses.
From the Paper "It has been a quiet revolution; a slow conquest of every secondary educational institution reminiscent of the fierce island hopping of the Pacific theater. In the next few years, it seems inevitable that no high school, from sea to shining sea, will dare bestow a diploma upon its graduates without both an aptitude proven by state tests and a record of community service. To a multitude of students, this is anathema, a travesty deserving not intelligent debate but a brutal counterattack, a perversion of every syllable of the phrase community service. To others, it is the last method of instilling some virtue in a populace sinking into a pit of shameless decadence, of moral relativism, of inherent hostility to the very notion of ?love thy neighbor.? Although both opinions bear streaks of extremism, I would prefer to cast my lot with the second, not because of their somewhat foolishly na?ve reason but due to the proven potential of enforced community service."
Abstract This seven-page undergraduate paper is a critical review of "The Politics of CommunityServices". This book could have been written in a far better way. It does contain important points, but has a number of serious faults.
Abstract This paper takes a look at the recreation and leisure service agency, focusing primarily on local Park and Recreation Services throughout the United States, namely the YMCA. According to the paper, the YMCA is comprised of 2,617 non-profit communityservice organizations in the United States.
Outline:
Introduction
Organizational Structure
National Board
Regions/Chapters/States
YMCA - Collaboration with Other Organizations in Community Other Services Provided by YMCA
YMCA Economic Model
From the Paper "AYP is stated to be the professional society for YMCA staff members in the Unites States. The Operating Principles of the AYP are stated to be those as follows (1) Connects and Supports AYP members; (2) Encourages Life Long Learning; (3) Enhances Personal and Career Development; (4) Advocates on Issues of Concern to AYP Members; (5) Promotes High Ethical Standards and Christian Values; and (6) Recognizes Individual Achievement and Excellence." (AYP, 2007)"
Abstract The paper describes the thoughts and actions of the writer whose aim it is to and encourage communityservice amongst his peers. The many techniques that one may employ to do this are described with examples to exhibit how the writer intends to achieve his goals. The paper continues with methods in which youth can participate and benefit by assisting the underprivileged and "making a difference."
From the Paper "Each of us has assumptions we make about the world, different cultures, societies, and our workplace, to name a few. There are certain things we are aware of that we have a personal or stake in, however, we may miss other important opportunities by being overly self-reflective. "Reframing, then, is a process of thorough, active, practical analysis and implementation of leadership theory" (Telford 15). It is the process of taking those assumptions and finding differences and opportunities that will actually make a significant difference. Taking those assumptions and reframing them is reflective, however, it is aimed outward and not solely toward the self. The 15% principle is part of this reframing method and represents the goal of making a major difference by at least 15%. It is a source of incremental, yet transformational change that can lead to new and exciting action opportunities."
Abstract This paper describes Verizon Communications. The author addresses the question, "Are there examples of instances in which Verizon does not say and do what it says it does?" The paper concludes that Verizon delivers its promises to shareholders.
From the Paper "Verizon is a Fortune ... company and one of the world's leading providers of communications services with approximately .... billion in annual revenues. Verizon companies are the largest providers of wired and wireless communications in the United States. Verizon is also the largest directory publisher in the world as measured by directory titles and circulation. Verizon's international presence includes wire line and wireless communications operations and investments primarily in the Americas and Europe. Verizon Communications, Inc., based in New York and incorporated in Delaware, was formed on June ... with the ..."
Tags: compare and contrast, verizon communications, say and do, walking the walk, dischord between commitments and actions, statements and activities
Abstract This well-researched paper explores human service organizations as primary fundraisers for non-profit groups such as hospitals and community centers. This paper details the various aspects of human service organizations which are an essential component in any community. This paper discusses how the monies are raised and then distributed within the actual organization. This paper discusses the numerous tax benefits available to non-profit groups which in turn are used to pay for services as well as staffing. The writer of this paper also touches on the bureaucratic and financial corruption that can and often does exist in these establishments due to the large amounts of monies that are raised. This paper delves into the available strategies to protect certain non-profit groups from misusing the finances raised. The writer discusses how implementing both scientific and business management theories can curtail corruption and mishandling of finances.
From the Paper "Protecting the company against being financially misused is also something that is seen as being very significant, since there are some nonprofit workers that will try to use and abuse the organization that they work with for their own personal gain (Goehner, 1999). There are individuals like this all over the world, and nonprofit organisations must safeguard themselves against it as much as possible. Many think that it cannot happen to them, but it can, and does (Goehner, 1999). There are several steps that can be taken, however, to protect a nonprofit organization, and the below steps come from Goehner."
Tags: business, npo, non, profit, financial, fundraising, hospital, medical, community
Abstract This paper discusses how the fictional social services organization, Mentors, Inc. functions and provides its social services to various communities in a state, and works with state and federal agencies to provide its services. The paper further discusses the impact on the community, the structure and functionality of the company and the impact on the company by state and federal budget cuts.
From the Paper "This paper will discuss the structure of and service provided by my field placement agency, Mentors, Inc. of Springfield, MA. This private, for-profit company was designed to provide role models for adults and families who want to change their lives and become better role models for themselves, their children and grandchildren, and to make better decisions about their lifestyles and career paths. The agency does this by helping to create healthy families through foster parent qualification and training programs and those who are already foster families and just need some help and support in providing the best services to the foster children. Mentors, Inc. also coordinates living assistance to adults that are unable to live independently due to medical diagnoses. The company also provides training to other agencies and organizations in these areas."
Abstract This paper examines how there are a variety of ways for a law enforcement agency to improve upon the quality of the services it provides. The paper looks at how, generally speaking, all of these various approaches can be categorized into one of three kinds - the enhancement of law enforcement's technological resources, outreach programs, and steps to improve officers' health and wellness. The paper concludes that none of these strategies can be expected to succeed without the implementation of the others and that any plan to improve the quality of a department's services must be integrated and consistent.
Outline:
Introduction
Information Technology and the Enhancement of Services The Importance of Community Outreach
Other Service Improvements: Customer Training and Officer Recruitment
Improving Services by Enhancing Morale: The Value of Health and Wellness Programs
Conclusion
From the Paper "In order to provide quality services, for instance, it is essential that agencies possess a sufficient degree of information technology. The lack of an adequate computer network leads to a lessening of the kinds of services that an agency can offer to its citizen customers, even as it creates additional and unnecessary time constraints on a department's employees. According to Nunn (2001), the acquisition of information technology provides "a direct means of improving administrative functions, service delivery, information processing, and intelligence gathering" (p. 221). Given the enhanced records-keeping and communications functions that a computer network now provides, it is an indisputable fact that any law department agency without one will inevitably face additional demands on the time needed to provide basic services. The lack of an effective database system also creates unnecessary work for the agency's staff, creating higher levels of both customer and employee dissatisfaction. "
Abstract This paper analyzes the social capital and welfare services in Venice Beach, California. The paper begins by describing the history of the neighborhood of Venice, as well as its demographics. It then looks at the interplay of social systems in Venice and discusses how they show a remarkable community based on social capital, culture and the effects of urban sprawl. It finally suggests that although many programs and services are available to the at-risk population, Venice keeps these members of the community stagnant.
From the Paper "The interplay of social systems in Venice show a remarkable community based on social capital, culture, and the effects of urban sprawl. By embracing the image of Venice as a colorful bohemian community, the residents have a focal point that undermines homelessness as an unseemly problem, instead describing it as an asset of added diversity in the community (J. Hoffman, personal communication, August 23, 2007). The social capital of the homeless population bolsters the community's reputation as "different" and becomes a unifying attribute for the community members. Jack V. Hoffman, a long time resident of Venice, community activist, and successful broker for Venice Properties expressed, "What makes Venice great is the collision of interests. Social strata and isolation, crime is our best filter, the threat pushes members of Venice closer together" (J. Hoffman, personal communication, August 23, 2007). According to Robert D. Putnam (2000, chap. 1), "bonding social capital supports reciprocity and solidarity in the community." Putnam (2000, chap.1) differentiated between different forms of social capital, multi stranded networks and episodic single stranded: "The gangs are a community of their own and a response to poverty. Everyone fights and then they all go to dinner together" (J. Hoffman, personal communication, August 23, 2007)."
Explores the need for universal service based on skills needed to compete in the Information Age and identifies key areas that public telecommunications policies should address in defining universal service for the future.
Abstract This paper seeks to address whether access to relatively new telecommunications technologies such as the Internet and broadband should be covered by a redefinition of universal service-advanced universal service. This paper examines the concept of universal service from a historical perspective to evaluate its current regulatory status. It examines the needs and barriers to implementing advanced universal service, explains broadband technologies, looks at initiatives to help narrow the digital divide, explores policy objectives and finally makes recommendations for policy makers for basic and advanced universal service. This paper finds that universal service policies should continue to ensure access to basic Internet and that policy makers should continue to closely monitor the deployment of advanced telecommunications technologies to ensure equitable access by all citizens. It does not, however, recommend that advanced universal service be deployed at this time.
Table of Contents
Abstract
Introduction
Overview
Methodology
History of Universal Service Initial Executive, Legislative, and Regulatory Environment in 1934
Deregulation and Universal Service Fund in 1996
Bill Introduction
Conference Committee
Passage of the Telecommunications Act of 1996
Section 254: Revision of Universal Service Federal-State Joint Board on Universal Service Public Interest Advocates
Section 706: Advanced Telecommunications Incentives
Need for Universal Service Information Age
Economic Benefits
Digital Divide
21st Century Job Skills
Empowerment
Access as a Right
Broadband Technology Descriptions
Broadband
Cable TV Networks
Digital Subscribe Line: xDSL
Fiber Access Networks: FTTx
Wireless Access Networks
Applications
Internet Access
Video-Conferencing
Video on Demand
Near Video on Demand
Digital Television
Barriers to Advanced Universal Service Opposing Arguments
Executive, Legislative and Regulatory Climates
Monopoly vs Competitive Environment
Emerging Policy Arenas
Current Initiatives
Public
Next Generation Internet
The President's National Information Infrastructure Advisory Council
Department of Education
Department of Commerce
National Science Foundation
Department of Agriculture
Universal Service Administrative Corporation
Department of Housing and Urban Development
Private
OpenNET Coalition
AT&T
IBM
Partnerships
Presidential Advisory Committee
The Benton Foundation
Family Technology Resource Centers
Policy Objectives
Access
Standards
Competition
Content
Positive Outcomes
Negative Outcomes
Options
Option A
Option B
Option C
Recommendation
References
From the Paper "Section 254 of the Telecommunications Act of 1996 not only reaffirms the central importance of universal service in telecommunications, but it has vastly expanded the concept. The FCC is charged with assuring that all rates for universal service are just, reasonable, and affordable, not just the rates for interstate service. The word "affordable" had not been used before this legislation, but the 1996 Act introduces the concept of affordability directly and explicitly into national policy. The 1996 Act expands the services to which the universal service concept applies and institutes a formal process for expanding the definition of universal service over time. Although access to the network for high-cost areas and low-income consumers has been supported for years, the 1996 Act explicitly requires this policy and requires that it be implemented with specific and predictable mechanisms, in the form of contributions from all providers of telecommunications services to support universal service. A whole new range of institutions has been identified as having a role in universal service policy."
Abstract This paper explains that customer service, which is defined as a management strategy focusing on meeting expectations of the customers and ensuring their satisfaction, is an organizational philosophy as well as an attitude toward work. The author points out that police are now required to develop and display a commitment to quality service delivery and customer relations to achieve their policing goals; thereby, satisfaction of their customers, namely the citizens of the community at large, should be the focus for the police. The paper stresses that the service aspect to be performed by all the staff in the station, such as attending to telephone calls and assisting customers, should be clarified and prioritized; to minimize the inconvenience of the wait time at the police station, the physical structure of the station should be suitably comfortable with good signage.
From the Paper "Delivering courteous customer service should be a concern of not only the stations, but also should be important for any contact between the police and the public. The supervisory staffs who manage the police stations have to be the role models and correctly monitor every individual's performance as described till now, reinforce staff about courteous behavior, and provide adequate feedback for discourteous behavior. Punishment should not be used, except under very serious cases. There must be training in the academy for police officers and in the work site for the public servants for good interaction skills. This should cover all station staff."
Abstract This paper discusses, in-depth, the revolution that the American fire service is to incur. It mentions the general workings of the service and describes the modifications that need to be made due to changes in society, especially after the events of 9/11. Reformations like training, interaction with the community, external funding and expanded services are explored.
From the Paper "The two fire chiefs interviewed both foresee similar changes occurring in the fire service over the next decade. How the changes are actually implemented and managed differed slightly, but the vision was the same. As in the past, the prime focus of fire service departments is fire suppression. Over the last decade, emergency medical services have also been added to these departments as a primary concern. Other services are expected to be added in the future. One fire department chief is head of a fire department in a predominantly rural area. Faced with catastrophic wildfires in his area two years ago and not being adequately prepared for such a fire storm is one of the main areas in which this department will change in the near future. Already, they have added a Wildland Team to their fire services department."
Abstract The purpose of this writing is to critically analyse the Community Bank Model in terms of the service product, markets, service quality and provider capabilities, in order to complete a situation analysis. The paper analyzes the community bank in Bendigo and shows how while other banks were closing local branches and abandoning communities, Bendigo Bank identified an opportunity from this broader re-structural trend and devised the Community Bank Model. The paper provides a brief background on the banking industry in Australia and then looks at how the Bendigo bank structured and strategised to succeed for its customer base.
From the Paper "As part of the deregulation of the banking industry that took place during the 1980?s, building societies came under greater competitive pressure and many, including then Bendigo Building Society, became a bank (Viney, p100, 2000). In 1998, Bendigo Bank introduced their Community Bank model, which could be said to reflect their previous "friendly" building society image. The Community Bank model was mainly a response to the closing of 2030 bank branches across Australia (Wilmot, 2002). The model is based on a franchise-type arrangement. The arrangement is that Bendigo Bank provides capital, technology, training, and continuing support (Borham, 2000). The local community, consisting of individuals and small business operators, is required to contribute equity capital of about $350,000 to establish the community branch."
Abstract This paper examines how evaluation of a project or program plays an important role in future funding or accreditation of the program and also lends credibility to the service provided. It illustrates this through the evaluation process of a crime prevention initiative undertaken in the state of Maryland, Hotspot Communities Initiative, which was launched in 1997 to keep a check on criminal activities in certain dangerous communities in Maryland.
Outline
History of Hotspot Communities Initiative
Objectives of HCI
Results of the Program
Conclusion
From the Paper "The core objectives included reduction of crime, more recreational activities for youth, more awareness regarding drug problem in the area, familiarity with various options available to street youth, and eradication of gangs from the neighborhood. It was found that with community involvement, agencies were able to collect authentic information about target localities and goals were developed with specific needs of the communities in mind. Research conducted by Peterson et al (2000) indicates that crime rate can be brought down in trouble-areas when alternative activities are available to the youth. For this reason, HCI focused on developed of recreational programs while providing extra police security in the area."
Abstract The purpose of this case study is to examine three points regarding the current development of communityservices values at Timberland Company, a well-known maker of boots and other outdoors apparel and equipment. The paper examines the key problem and issue that is causing so many headaches for Timberland as well as its communityservice partners. The paper provides an assessment of what can be done in order to retain the values of the organization without undermining its financial success. Finally, the paper explains how this point of view on the part of the author was influenced by his/her own experiences.
