Abstract This paper evaluates the implication of trade (TU) union recognition within the Insignia Hotel group. It examines the route that can be taken to TU recognition, including its advantages and disadvantages. It analyzes the hotel and catering sector and discusses why union decline has been a large characteristics of the industry - focusing on employee relations. It also looks at the impact that TU's could have on the HRCT sector and proposes some alternative approaches to employee relations.
From the Paper "The Hotel and Catering sector represents a changing part of the service sector, accounting for 70% of employment in the UK (Euromonitor, 2002). Low pay has always been a well-documented characteristic of the industry, not to mention the unsociable hours and high demands of the job. Trade unions (or rather lack of them) have been an issue of considerable interest to industry experts. To date the HRCT remains poorly organised regardless of the degree to which employees and employers have been supportive towards Trade Union recognition. Consequently in the absence of recognised trade unions decisions about pay for example are traditionally taken at establishment level."
Tags:catering, employee, hotel, industry, recognition, relations, trade, union
Abstract This paper presents a research proposal that would determine the impact of work relationships on business productivity, specifically with regards to the Eastern Emirates Catering Services. The paper discusses the methodology, problem, and constraints of the proposed research and presents a dissertation timeline.
Table of Contents:
Aim and Objectives
Literature Review
Company Background
Methodology
Problems and Constraints
Required Resources
The Research Plan
From the Paper "Employee motivation is a concept that gains more and more popularity everyday, as jobs are more and more diversified and the employees' needs follow the same trend. 2 theories distinguished themselves in the early evolution of this concept: Maslow's hierarchy of needs and Herzberg's extrinsic and intrinsic motivators. Maslow assumes that human behavior is motivated by a set of needs that is organized in a hierarchic manner, the base of the hierarchy being formed by the basic needs and the top by self-actualization ones (Maslow, 1970). The theory also relies on the fact that once a need is satisfied is no longer active (Heylinghen, 1992). Herzberg's (1959) extrinsic factors, also know as hygiene factors (e.g. salary, interpersonal relations) do not necessarily motivate employees, but their absence brings dissatisfaction. Motivation is generated by intrinsic factors, such as: achievement, recognition, responsibility, the work itself and advancement."
Abstract The paper discusses Kudler Fine Food's new venture into catering and notes a number of aspects that must be considered when planning this effort. The paper notes that Kudler has already established a customer base, as it is a growing business and is well known in the California area. The paper discusses that Kudler needs to focus on advertising as well as the elements of pricing and product range, if the catering business is to succeed. The paper highlights the fact that the company also needs to create a menu of foods that they will offer to customers.
From the Paper "The products Kudler would offer with its catering service include the array of fine foods and ingredients the store carries. For future product selection and distribution, the Kudler management and marketing research team is in the process of integrating a system to track consumer purchase behavior over time. Products that Kudler supplies for its consumers are not regular retail supply. The product consists of a good, service or idea that Kudler will offer to its customers. So far Kudler has numerous ideas from its marketing department. As mentioned earlier, Kudler must take into consideration the needs of the consumer."
Abstract This paper examines the ways that hospitals can improve their services to patients, in order to attract and retain customers. It also focuses on how caregivers derive satisfaction and are drawn to hospitals with higher quality services and facilities. Health care services are becoming more competitive and this paper discusses successful initiatives.
From the Paper "In an effort to attract patients and beat competition, many hospitals and medical centers are working to eliminate the cold, impersonal feel associated with many traditional waiting areas and exam rooms (Terlep, 2003). This is just one way hospitals are working to increase revenue from paying patients, who are as likely to pick a hospital for its reputation as for its location."
Abstract This paper explains that Kudler Fine Foods, a gourmet grocery retailer, is considering entering the catering industry. The author states that the introduction of catering services will present a new target market in addition to increasing customer loyalty. The paper reviews the marketing process for the catering service, which is used to create and deliver value to customers by means of several significant factors, such as product, price, promotion and place.
From the Paper "Following initial success, extensive marketing research was conducted in an effort to increase customer loyalty and profitability. A marketing overview was created, which developed specific strategic plans that will be used to realize the projected goals. Additionally, a sales plan was formed, which further identified methods of increasing profitability and customer loyalty. However, the most effective research conducted was the administration of market surveys."
Tags: survey competition customize demonstrations, organic produce
Abstract This paper looks at the planning of a Chinese function as part of a university assignment. It summarises the whole function from pre-planning, organization until the end production, taking into consideration marketing and finances as well as the catering. It examines how the students demonstrated that they can employ supervisory skills through the planning, organization and production of a function,through the use of practical and technical skills and by the interpretation of the Food and Beverage Control Cycle through the application of the principles and procedures to a practical situation.
Outline
Introduction
Pre-Planning
Approach to Setting Objectives
Strategy for Achieving Objectives
Analysis of:
Marketing Considerations
Financial Considerations
Catering Considerations
Evaluate Function Failures and Overcome Difficulties
Conclusion
Bibliography
Appendix 1 Pre-Planning Function Menu
Appendix 2 "Taste Chinese Food, Taste Chinese Culture" Function Menu
Appendix 3 Handling Complaints
Appendix 4 Blueprinting of the Function.
Appendix 5 Service Procedures
Appendix 6 The Failures of Each Co-Ordinator
From the Paper "A comparison of competitive catering services reveals trends in private party formats, cuisine menus, theme and entertainment concepts. Competitive business can often provide valuable information to new and developing operations. Although competition wasn?t a major problem for the function operation because of the nature of this function- it is a university assessment. The consideration of the competition should not be ignored to help to maintain the function to be better and professional. Group 1 chose Chinese food and Group 2 chose Moroccan food. These 2 groups had exactly same location, facilities and support from the university teachers, and the 2 groups targets on the same customers- university students, lecturers, university staff, their own family and friends etc."
This paper discusses three periods of American literature: the early colonial time throughout the 1700s, the seventeenth century and the eighteenth century.
Abstract This paper explains that, in "Journal of the First Voyage to America", Christopher Columbus describes the process of exploration and discovery and shows how the most significant part of his voyage is his encounter with the Native Americans. The paper also reviews Thomas Paine's "Common Sense" and explains that Paine writes strong and clear arguments to justify why New England should be free of Great Britain. The paper then relates that, in the mid-nineteenth century, Fanny Fern (Sara Willis Parton) stood up for women's rights in her book "Hints to Young Wives". The paper explains how, in this book, Fern provides examples of how a young housewife must cater to her husband's every need and then points out that the more a woman caters to her man's every need, the more her man will take her for granted. The paper includes quotations.
From the Paper "Lastly, was the Nineteenth Century. The Nineteenth Century lasted from 1801-1900. The time period of the Nineteenth Century was one of social change. I view this period as the period of "voice". Women's rights, for example was one of the leading issues that faced this period. Women of this period were not at all treated as equal as the men. In the mid-nineteenth century the pertinent questions were whether women should be able to vote, keep control of their property even when they were married, have access to a wider array of jobs, and cast off some of the stays and multiple skirts that encumbered their twenty five pounds of clothing."
Tags: indians, revolution, colonial, women, marriage
Abstract This paper compares Harry's Steakhouse in the financial district of Manhattan versus the older Peter Luger's in Brooklyn. The paper describes how Harry's caters to a traditional New York City clientele where the dishes are creatively prepared with unique flavourings. The paper contrasts this to Peter Luger's who caters to those who do not care very much about cholesterol, healthy eating and waistlines, but simply want to eat a juicy, fatty piece of beef.
From the Paper "For a group of people with diverse appetites seeking a comfortable steakhouse atmosphere, Harry's might be more appropriate. The dishes are creatively prepared, with whimsy, even irony. The idea of serving, for example, an entire jar of applesauce with fancy pepper seems almost to be making fun of traditional American cuisine, as it combines unusual seasoning with a staple like pork. Harry's is making fun of the 'real thing.' The real thing, the true and traditional steakhouse, is Peter Luger's. Peter Luger's offers few options for diners seeking lighter fare and a variety of flavorings, but for people wanting to relax in an unpretentious environment and throw any cares about eating in the nutritionally correct fashion, dining there is like taking a trip back in time, before celebrity chefs and cholesterol dominated the culinary headlines."
An overview of the Wrigley chewing gum company, their marketing and product strategy and how they revitalized the market by catering to evolving consumer tastes.
2,447 words (approx. 9.8 pages), 11 sources, 2000, $ 74.95
From the Paper "Industry experts have characterized Wrigley's marketing and product strategy in the past as "conservative"; however, marketing and product changes reflecting an awareness of changing demographics are helping Wrigley maintain their position as market leader and revitalize a mature market. "
Abstract On August 9, 2001 President George W. Bush made a decision to allow limited research on existing stem cells. He made this decision to cater to the wants and needs of as many different people as he could. This paper looks at the moral divide in America, and how difficult it can be for a leader to please the general public.
From the Paper "Stem cells are cells that come from human embryos, which is why this whole issue has become a moral dilemma. The human embryos are often times "spare" ones from fertility clinics. These embryos would be discarded because the would-be mother no longer needs them (Stem Cell 06). The idea of human embryos being used for any sort of medical research, even for a good cause, angers many people ? especially pro-life ones. But this will be discussed later."
Tags: biology, ethical, ethics, moral, science, george
This paper analyzes and compares the following contemporary books: 'Trash Culture', 'The Death of Literature', 'The Medium is the Massage' and 'What was Literature?'.
Abstract This paper discusses four books about literature today. The author of the paper's ideas are the following: Richard Keller Simon's book 'Trash Culture' encourages studying classic literature and both its classical and contemporary interpretations. Leslie Fiedler's book 'What Was Literature?' states that the examination of the art novel is a pass? exercise; that our approach is flawed if we cannot cater to the detective novel, the pornographic fancy, or the comic strip. Marshall McLuhan's book 'The Medium is the Massage' discusses messages as well as the importance of themes in novels. Alvin Kernan's book' The Death of Literature' advocates negative views against television. The paper also includes examples of modern movies and television shows and compares them to certain books.
From the Paper "Richard Keller Simon, in his book 'Trash Culture' advocates the simultaneous study of classic literature through its traditional forms and contemporary interpretation, highlighting the importance of promoting popular culture in conjunction with classic literature in order to comprehend the crucial perspective in which the books materialize. (R. K. Simon, California, 3-5) In rejecting Stallone's interpretation and condensation of the Iliad as not having the ability to convey any of the inherent messages of its classic counterpart, we deny popular culture as a possibly influential schooling device. (Spectrum, Australia, 1) "
Abstract An analysis of the way the media handles several events and how the media can form our views and opinions. It discusses the O.J. Simpson case, September 11th, The Vietnam War, Muslim women and more. The media has also spread the word about life in other regions. The media has enabled us to learn what life is like for others. The power of the media as an industry has given women a rightful platform and an opportunity for rightful self-empowerment. Women are able to communicate like never before thanks to television shows that cater to their needs. It discusses The Lifetime Channel which airs shows that are specific to women.
From the Paper "The media industry is one of the most power entities in the world. One written word can help a company boost its revenues by millions or cause the company to go bankrupt in a New York minute. Every day millions of people watch television, listen to the radio or read newspapers. The in-home viewing time for television is about six hours per day (Kennedy). The OJ Simpson trial, the Olympic bombing and the terrorist attacks on the World Trade Center are some of the media events that kept Americans glued to their television sets."
Abstract The following paper provides understanding of the organization, "Alive Hospice", an organization that provides care while the patient enters end stages of disease and then goes through the process of dying. The writer examines what its volunteers provide for the terminally ill patients that it serves.
From the Paper ?In recent decades, medical science has advance to the point that people are living longer than ever before, and with that life comes a quality of life that is enjoyed well into the golden years. For those who are among the living the world is a beautiful place. However, for those whose lives are ending, the world can be a place filled with fear and uncertainty as one goes from doctor to doctor in search of hope and miracles. Then, when they announce the final curtain, that the patient is all out of options and the only path now is death, there are decisions to be made. Many people are afraid of dying in the clinical setting of a hospital, but they are not sure there are options. There are.?
Tags: caregiver, client, nurse, terminally, ill, fear, pain, modern, medicine
A discussion of the standard curriculum in American schools which does not address the needs of nor reflect the diversity of the vast majority of students.
Abstract This paper begins by describing to what extent America is a multicultural society and shows how this is clearly reflected in its student population. It then examines the standard American school curriculum and claims that even though America claims to be a melting pot of society, it still needs to cater for the diverse ethnicities that live within its borders. The writer shows how this diversity is not reflected in the curriculum at all.
From the Paper "What exactly does multicultural education mean? What is the scope of such a broad topic? One definition states multicultural education is: ?The education philosophy and methodology aiming to replace a dominant cultural paradigm in the classroom with a multiplicity of views reflecting the students' cultural backgrounds.? James A. Banks writes: "Rather than excluding Western civilization from the curriculum, multiculturalists want a more truthful, complex, and diverse version of the West taught in the schools. They want the curriculum to describe the way in which African, Asian, and indigenous cultures have influenced and interacted with Western civilization." In its purest form, a multicultural education should account for and accommodate all the many peoples who have made America the great nation it is today."
Abstract The following paper examines how home based automation systems have become a necessity for people. The writer discusses studies that show that burglars will commit crimes somewhere else when confronted with a monitored security system. This paper focuses on the marketing strategies of home based automation systems that can cater to the needs of different customers through proper segmentation. The writer asserts that understanding the preferences, shopping attitudes and price expectations of the different consumer segments is essential for marketers to succeed in the largest consumer market in the world.
From the Paper "The Five Faces of Chinese Consumers"
"It is hard to ascertain a category for this product. In the current setting everyone needs some security, no exceptions. Market will be segmented on the basis of income and household type. We can also segment our market on the basis of Metropolitan Statistical Areas (MSAs). This will help us in identifying how many people, in a particular area are in need of an automation system that is cost- effective as well as efficient. Our products are also meant for middle-class and low-income families. There may be nothing more frightening and unnerving than coming home to find that your home has been ransacked. While no area is immune from criminal activity and every dwelling is a likely target, there are certain things that you can do to make your home a safer, more secure place.
? Advertising professionals realize that the heart of any campaign is the product and the position it holds in people's minds. Products and their brand names are newsmakers themselves. Wendy's hamburgers, Apple computers, and California raisins (particularly when they sing and dance) are objects of our attention and interest."?
Tags: marketing, plan, contact, legitimacy, press, materials, customer, referral, systems
